Basierend auf 974 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,1 Service
3,9 Komfort der Zimmer
3,9 Allgemeiner Zustand
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von einem verifizierten Reisenden aus München
Veröffentlicht am 22.02.2024
von einem verifizierten Reisenden
Veröffentlicht am 31.01.2024
von einem verifizierten Reisenden
Veröffentlicht am 10.01.2024 auf Hotels
Kommentar von Hotelmanagement
11.01.2024 von Guest Relations, Hotelmanagement
Sayın Pınar Fırat,Vakit ayırıp bizi değerlendirdiğiniz için teşekkür ederiz.Konaklamanız süresince sizlere sunduğumuz hizmet ve hizmetlerden memnun kalmanız bizi çok mutlu etti. Misafirlerimizi rahat ettirmek ve onları otelimizden mutlu bir şekilde uğurlamak bizim için en önemli unsurdur.Sizleri yeniden otelimizde ağırlamaktan büyük mutluluk duyacağız.Saygılarımızla,Otel yönetimi.
von einem verifizierten Reisenden
Veröffentlicht am 08.09.2023 auf Hotels
Die zimmern müssen erneut renoviert werden ziemliche altes zustand. Zu teuer für den Preis
Kommentar von Hotelmanagement
09.09.2023 von Guest Relations, Hotelmanagement
Dear Onur, Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir.The indoor pool is closed for renovations.Based on your comment about the old age of the rooms; Please note that for several years we have made and continue to make minor renovations such as carpets, outer frames, mattresses and pillows. We are aware of the old fashioned furniture in the rooms. We have informed both the corporate office and the shareholders of the hotel's condition and they are working on the renovation budget. At Mövenpick we strive to provide a superior service experience to every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue. We are sorry to see that you are having a few problems while staying at our hotel. It is our goal to completely exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and thank you very much. Please be assured that your comments will be taken seriously and feedback will be given to the relevant department heads. We will be happy to welcome you again at Mövenpick Hotel İzmir. Best regards, Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 08.08.2023 auf Hotels
Kommentar von Hotelmanagement
09.08.2023 von Guest Relations, Hotelmanagement
Sayın Muharrem,Konaklamanız boyunca, sizlere sunmuş olduğumuz servis ve hizmetlerden memnun kalmanız bizi çok mutlu etti. Misafirlerimizi rahat ettirmek ve memnun bir şekilde otelimizden uğurlamak bizim için en önemli unsurdur. Bunu başarabilmek bizim için en güzel mutluluk. Mövenpick Hotel İzmir'de sizleri tekrar misafir etmekten keyif duyarız.Saygılarımızla,Otel Yönetimi
von einem verifizierten Reisenden
Veröffentlicht am 30.05.2023 auf Hotels
Kommentar von Hotelmanagement
01.06.2023 von Guest Relations, Hotelmanagement
Sayın Remzi,Zaman ayırıp değerli düşüncelerinizi ve deneyimlerinizi bizimle paylaştığınız için Mövenpick Hotel İzmir ailesi olarak çok teşekkür ederiz. Sizlerden gelen bu pozitif yorumlar bizleri motive etmekte olup verdiğimiz hizmetin kalitesini göstermektedir.Sizleri otelimizde misafir etmekten büyük mutluluk duyuyoruz.Otel Yönetimi
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2023
Sehr nettes Personal und die Fähre ist schnell erreichbar.
Es ist ein schönes, Hotel in super Lage, auch wenn es schon etws in die Jahre gekommen ist.
Leider konnte man die Fenster nicht öffenen zum lüften. Das sollte bei einer Renovierung bedacht werden.
Das Schwimmbad ist für ganze !zwei Jahre! geschlossen. Leider wussten wir das bei der Buchung noch nicht, denn der Hauptgrund für die Buchung war das Schwimmbad. Teilweise wird hier und auf anderen Plattformen noch mit dem Schwimmbad als Text oder Bild geworben, auch wenn mitlerweile irgendwo unten steht, dass es für zwei Jahre geschlossen ist. Da wäre eine frühzeitige Komunikation definitiv besser gewesen.
Ansonsten ist der SPA Bereich mit einer Sauna und einem Dampfbad sehr angenehm. Auch dort sind die Mitarbeiter sehr nett.
Kommentar von Hotelmanagement
27.04.2023 von Guest Relations, Hotelmanagement
Dear Ar, Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir. Based on your comment about the old age of the rooms; Please note that for several years we have made and continue to make minor renovations such as carpets, outer frames, mattresses and pillows. We are aware of the old fashioned furniture in the rooms. We have informed both the corporate office and the shareholders of the hotel's condition and they are working on the renovation budget. At Mövenpick we strive to provide a superior service experience to every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue. We are sorry to see that you are having a few problems while staying at our hotel. It is our goal to completely exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and thank you very much. Please be assured that your comments will be taken seriously and feedback will be given to the relevant department heads. We will be happy to welcome you again at Mövenpick Hotel İzmir. Best regards, Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2023
Sind jetzt das zweite mal hier gewesen. Das Hotel ist sehr schön, auch wenn es etwas in die Jahre gekommen ist. Besonders die Entfernung zur Fähre ist spitze. Die Mitarbeiter waren jederzeit sehr freundlich und hilfsbereit.
Kommentar von Hotelmanagement
27.04.2023 von Guest Relations, Hotelmanagement
Dear Bengü,Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir. Based on your comment about the old age of the rooms; Please note that for several years we have made and continue to make minor renovations such as carpets, outer frames, mattresses and pillows. We are aware of the old fashioned furniture in the rooms. We have informed both the corporate office and the shareholders of the hotel's condition and they are working on the renovation budget. At Mövenpick we strive to provide a superior service experience to every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue. We are sorry to see that you are having a few problems while staying at our hotel. It is our goal to completely exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and thank you very much. Please be assured that your comments will be taken seriously and feedback will be given to the relevant department heads. We will be happy to welcome you again at Mövenpick Hotel İzmir. Best regards, Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 18.03.2023
!
von einem verifizierten Reisenden
Gutes Hotel mit Verbesserungsbedarf
Veröffentlicht am 02.03.2023 auf HotelsDas Hotel ist gut, aber schon etwas in die Jahre gekommen. Alte Fernseher und sehr wenige Programme. Total überteuerte Minibar.
Der Mitarbeiter vom Parkservice schläft morgens in der Lobby und muss erst vorsichtig geweckt werden von der Rezeptionistin. mit schläfrigem Blick wird dann der Autoschlüssel gesucht. Geht besser !!!
Alles in allem ist das Hotel gut aber der Service war schon besser in den letzten Besuchen.
Kommentar von Hotelmanagement
06.03.2023 von Guest Relations, Hotelmanagement
Dear Georg,Thank you very much for taking the time to tell us about your experience at Mövenpick Hotel Izmir. Based on your comment about the old age of the rooms; Please note that for several years we have made and continue to make minor renovations such as carpets, outer frames, mattresses and pillows. We are aware of the old fashioned furniture in the rooms. We have informed both the corporate office and the shareholders of the hotel's condition and they are working on the renovation budget. At Mövenpick we strive to provide a superior service experience to every customer; Therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue. We are sorry to see that you are having a few problems while staying at our hotel. It is our goal to completely exceed your expectations the next time your travels bring you back this way. Your feedback is invaluable and thank you very much. Please be assured that your comments will be taken seriously and feedback will be given to the relevant department heads. We will be happy to welcome you again at Mövenpick Hotel İzmir. Best regards, Hotel Management
