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Bewertungen von Ibis Istanbul Zeytinburnu

3 out of 5
Ibis Istanbul Zeytinburnu
Kazlicesme Mah Kenedy Cad No56, Zeytinburnu, Istanbul, Istanbul

Bewertungen

7,6

Gut

294 von insgesamt 856 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
275 von insgesamt 856 Gästebewertungen haben eine Bewertung von 8 - Gut" "
139 von insgesamt 856 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 856 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
81 von insgesamt 856 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,6/10

Personal & Service

8,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Mahmud

Verbesserungswürdig: Personal & Service
Hi The people working at the reception were not respectful enough. Najm
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Management am 5. März 2024
Dear Mahmud,Thank you for taking the time to tell us about your experience at ibis Istanbul Zeytinburnu. We are sorry that your experience did not meet your expectations; Please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience to every customer; Therefore your feedback is very important to us. Please be assured that we have taken appropriate measures to resolve the issue and prevent it from occurring in the future. Thank you for sharing your concerns and we hope you will give us the opportunity to serve you better in the near future.

10/10 – Hervorragend

Recep

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Otel Yönetimi am 22. Jan. 2024
Sevgili Misafirimiz,Ibis İstanbul Zeytinburnu'ndaki konaklamanızla ilgili yorumlarınızı çok takdir ediyoruz. Olumlu geri bildirimler almak her zaman mutluluk vericidir. Yorumlarınızı ekibimizle paylaşacağım. Hizmetlerimizin kalitesini sürekli iyileştirmeye çabaladığımız için bu geri bildirimin tüm çalışanlarımıza teşvik olacağından eminim. Deneyiminizi paylaştığınız için tekrar teşekkür eder, bir sonraki ziyaretinizin de bir önceki kadar keyifli geçmesini dileriz.

10/10 – Hervorragend

Avni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Otel Yönetimi am 17. Jan. 2024
Sevgili Avni,ibis İstanbul Zeytinburnu'ndaki konaklamanızla ilgili yorumlarınızı çok takdir ediyoruz. Olumlu geri bildirimler almak her zaman mutluluk vericidir. Yorumlarınızı ekibimizle paylaşacağım. Hizmetlerimizin kalitesini sürekli iyileştirmeye çabaladığımız için bu geri bildirimin tüm çalışanlarımıza teşvik olacağından eminim. Deneyiminizi paylaştığınız için tekrar teşekkür eder, bir sonraki ziyaretinizin de bir önceki kadar keyifli geçmesini dileriz.

10/10 – Hervorragend

Gökhan

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ich habe Online ein Zimmer reserviert. Vor Ort angekommen und es hat alles reibungslos funktioniert. Jedesmal, wenn ich in Istanbul bin besuche ich das Hotel. Zudem akzeptiert das Hotel auch Haustiere.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 1. Nov. 2023
Dear Gokhan,First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation.It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us.It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services.Sincerely,

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage am Meer.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 1. Nov. 2023
Dear Thomas,First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation.It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us.It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services.Sincerely,

10/10 – Hervorragend

Mehmet Ali

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im April 2023
Antwort von CagatayGuzel am 11. Mai 2023
Sayın MehmetAli Bey,ibis Istanbul Zeytinburnu ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

6/10 – Okay

umit

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2023
Antwort von Yönetim am 7. März 2023
Sayın Ümit,Öncelikle konaklamanızda ibis İstanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız.Misafirlerimizden gelen yorumlar, hizmet kalitemizi her zaman bir adım daha ileri taşıyabilmemiz adına bizim için çok önemlidir. Geri bildiriminiz mevcut hizmetlerimizi çeşitlendirme ve geliştirme anlamında bizleri cesaretlendirecektir. Değerli vaktinizi ayırıp otelimizi puanladığınız için bir kez daha teşekkür ederiz.Bir sonraki seyahatinizde de sizi ibis İstanbul Zeytinburnu'nda ağırlamaktan ve güncel yorumlarınızı almaktan memnuniyet duyacağız.Saygılarımızla,Otel Yönetimi

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Ja im Allgemein Zustand Gut Bis auf paar Mitarbeiter die garnicht grüßen.
Aufenthalt von 8 Nächten im Dezember 2022
Antwort von Management am 23. Dez. 2022
Dear Anonymous,First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation.It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad your overall accommodation has met your expectations. About the issue you have mentioned in your comment is going to be shared with the related department and take action to prevent any kind of future occurrence. We thank you again for sparing your precious time and sharing your very objective thoughts with us.It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu and receive your up to date thoughts.Sincerely,Hotel Management

10/10 – Hervorragend

Salih Mustafa

Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

DAVIT

Gut: Personal & Service und Zustand der Unterkunft
Sauberkeit mangelhaft
Aufenthalt von 5 Nächten im November 2022
Antwort von Management am 30. Nov. 2022
Dear Davit,First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. Also we are going to share the issue you have mentioned in your comment with the related departments and take action to prevent any kind of future occurrence. We thank you again for sparing your precious time and sharing your very objective thoughts with us.It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and receive your up to date thoughts about our hotel services.Sincerely,Hotel Management

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Management am 11. Okt. 2022
Dear Anonymous,First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and rating our hotel. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future.Sincerely,Hotel Management

8/10 – Gut

Ugur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2022
Antwort von Yönetim am 11. Apr. 2022
Sayın Uğur, Öncelikle konaklamanızda ibis Istanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar, hizmet kalitemizi her zaman bir adım daha ileri taşıyabilmemiz adına bizim için çok önemlidir. Konaklamanızın beklentilerinizi karşıladığını duymak bizi de çok mutlu etti. Değerli vaktinizi ayırıp otelimizi puanladığınız için bir kez daha teşekkür ederiz. Bir sonraki seyahatinizde de sizi ibis Istanbul Zeytinburnu'nda ağırlamaktan memnuniyet duyacağız. Saygılarımızla, Otel Yönetimi

10/10 – Hervorragend

Argjent

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im März 2022
Antwort von Management am 11. Apr. 2022
Dear Argjent, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

10/10 – Hervorragend

Ahmed Shah

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Gut
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Management am 6. März 2022
Dear Ahmed Shah, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. We believe your feedback is going to encourage us to diversify and advance our current services. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

8/10 – Gut

Duygu

Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Yönetim am 11. Dez. 2021
Sayın Duygu, Öncelikle konaklamanızda ibis İstabul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar, hizmet kalitemizi her zaman bir adım daha ileri taşıyabilmemiz adına bizim için çok önemlidir. Konaklama deneyiminizin beklentilerinizi karşıladığını duymak bizi de çok mutlu etti. Değerli vaktinizi ayırıp otelimizi puanladığınız için bir kez daha teşekkür ederiz. Bir sonraki seyahatinizde de sizi ibis İstanbul Zeytinburnu'nda ağırlamaktan memnuniyet duyacağız. Saygılarımızla, Otel Yönetimi

8/10 – Gut

Arif

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Im großen und ganzen alles gut. Nicht schön sind die Haare von den Vorgängern im Klo dusche usw. Kissen und Betten waren gut. Schalldichte Fenster sorgen trotz starkbefahrener 4 Spurigen Hauptstraßen für eine Ruhe im Zimmer.
Aufenthalt von 2 Nächten im September 2021
Antwort von Yönetim am 21. Sept. 2021
Sayın Arif, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar, hizmet kalitemizi her zaman bir adım daha ileri taşıyabilmemiz adına bizim için çok önemlidir. Konaklamanız boyunca yatak ve yastıklarımızın rahatlığından ve odanızın sessizliğinden memnun kaldığınızı duymak bizi de mutlu etti! Ayrıca yorumunuzda belirttiğiniz hususları ilgili departmanlar ile görüşüp gelecekte bir daha yaşanmaması adına gerekli önlemleri alacağımızı bildirmek isteriz. Geri bildiriminiz mevcut hizmetlerimizi çeşitlendirme ve geliştirme anlamında bizleri cesaretlendirecektir. Değerli vaktinizi ayırıp objektif düşüncelerinizi bizimle paylaştığınız için tekrar teşekkür ederiz. Bir sonraki seyahatinizde de sizi ibis İstanbul Zeytinburnu'nda ağırlamaktan ve güncel yorumlarınızı almaktan memnuniyet duyacağız. Saygılarımızla, Otel Yönetimi

10/10 – Hervorragend

Celina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Seit Jahren Kunde dort immer zufrieden gewesen Sauberkeit und Personal sehr gut
Aufenthalt von 5 Nächten im September 2021
Antwort von Management am 14. Sept. 2021
Dear Celina, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations and you have enjoyed the friendliness of our team members during your stay. We believe your review is going to encourage us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

10/10 – Hervorragend

Celina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauber, freundlicher Service alles war sehr gut
Aufenthalt von 7 Nächten im September 2021
Antwort von Management am 14. Sept. 2021
Dear Celina, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations and you have enjoyed the friendliness of our team members during your stay. We believe your review is going to encourage us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Leichtes check in Tolle polster
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Management am 20. Okt. 2020
Dear Guest, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed the efficiency of your check-in and the design of our hotel. We believe your comment is going to serve as an encouragement for us to diversify our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

10/10 – Hervorragend

Saim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2019
Antwort von Erhan Lacin am 14. Okt. 2019
Dear Saim, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our staff and services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

10/10 – Hervorragend

Atilla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super lage und sehr freundliches personal,kann ich nur weiter emphlen
Aufenthalt von 4 Nächten im August 2019
Antwort von Erhan Lacin am 12. Dez. 2019
Sayın Atilla, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu’nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar hizmet kalitemizi her daim bir adım daha ileri taşıyabilmemiz adına bizler için çok önemlidir. Konaklamanız boyunca hizmetlerimizden memnun kaldığınızı duymak bizim için bir keyiftir. Nazik yorumunuzu tüm ekip arkadaşlarımızla paylaşacağımızı ve yapmış olduğunuz geri bildirimin mevcut hizmetlerimizi çeşitlendirme ve geliştirme konusunda bizi cesaretlendireceğini bildirmek isteriz. Değerli vaktinizi ayırıp konaklama deneyiminizi bizlerle paylaştığınız için tekrar teşekkürler ederiz. Bir sonraki seyahatinizde de sizleri tekrar ibis İstanbul Zeytinburnu’nda ağırlamaktan memnuniyet duyacağız. Saygılarımızla, Erhan Laçin General Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 6 Nächten im Juni 2019
Antwort von Erhan Lacin am 18. Juni 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words and then with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your objective thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Bett ist superbequem, man hat das Gefül man liegt auf Wolken. Das Einzige was mir nicht gefallen hat war, die Tiefe Aufhängung des Fernsehers an der Wand. Es wäre besser, wenn man es ca. 50 cm höher angebracht hätte.
Aufenthalt von 2 Nächten im April 2019
Antwort von Erhan Lacin am 13. Mai 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better and better constantly. We are very glad to hear that you have enjoyed our room services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. Also we will check Tv locations on the rooms and we take an actions. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Die lage und parkplätze,zimmer wahren klein aber sehr sauber👍
Aufenthalt von 4 Nächten im April 2019
Antwort von Erhan Lacin am 3. Mai 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed location, car park and hotel services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr modern eingerichtet, Frückstücksbuffet sehr reichhaltig und lecker
Aufenthalt von 9 Nächten im April 2019
Antwort von Erhan Lacin am 18. Apr. 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our breakfast services and room during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Best Regards, Erhan Laçin General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Es wahr sehr gut schönes Service gemütliches Bett und viele andere Sachen waren schön und gut ich empfehle es an alle
Aufenthalt von 5 Nächten im März 2019
Antwort von Rumeysa am 9. Apr. 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations and you have enjoyed yourself during your stay. We are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Rumeysa Bayraktar Guest Relations Executive

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 3 Nächten im März 2019
Antwort von Rumeysa am 2. Apr. 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind and objective thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Rumeysa Bayraktar Guest Relations Executive

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 6 Nächten im Februar 2019
Antwort von Rumeysa am 2. Apr. 2019
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations. We believe your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind and objective thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Rumeysa Bayraktar Guest Relations Executive

6/10 – Okay

Hakki

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2018
Antwort von Erhan Laçin am 15. Nov. 2018
Sayın Hakkı, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar, hizmet kalitemizi her daim bir adım daha ileri taşyabilmemiz adına bizler için çok önemlidir. Puanlamanızdan anlıyoruz ki konaklamanız beklentilerinizi tam manası ile karşılayamamış. Karşılaştığınız olumsuz durumların önlemini alabilmemiz adına konaklama detayınızı bizlerle paylaşmanızı rica ederiz. Değerli vaktinizi ayırıp, otelimizi değerlendirdiğiniz için bir kez daha teşekkür eder, geri bildiriminizi bekleriz. Bir sonraki seyahatinizde de sizleri ibis İstanbul Zeytinburnu'nda ağırlamaktan ve otelimiz hizmetleri ile ilgili güncel yorumlarınızı almaktan memnuniyet duyacağız. Saygılarımızla, Erhan Laçin Genel Müdür

8/10 – Gut

K, Basel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es gibt zur Zeit nur eine Verbindung mit dem Bus, Haltestelle vor dem Hotel. Metro Station Kazliśesme ( Marmara Metro) dafür zuverlässig. Zurück schneller zu Fuss oder Taxi. Metro sehr sauber und zuverlässig.
Aufenthalt von 3 Nächten im September 2018
Antwort von Erhan Laçin am 16. Okt. 2018
Dear Ebookers, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We believe your rating is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Schönes Hotel zwischen Flughafen Atatürk und Innenstadt Frühstücksbüffet könnte was ausgewogener für europäische Gäste sein finde ich zu überteuert
Aufenthalt von 10 Nächten im September 2018
Antwort von Erhan Laçin am 24. Sept. 2018
Dear Anonymous, First of all we would like to thank you for choosing ibis İstanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad you have enjoyed our staff's friendliness and rooms. We are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis İstanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

4/10 – Schlecht

shaz, niedersachsen

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
helpful reception &
can at reception was very friendly and ever helpful. hotel is outside istanbul city and the shuttle service of the hotel to sultan akhmet is always full. buffet breakfast is only till 10 am:(. rooms were ok.
Aufenthalt von 1 Nacht im September 2018
Antwort von Erhan Laçin am 24. Sept. 2018
Dear Shaz, First of all we would like to thank you for choosing ibis İstanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad you have enjoyed our staff's friendliness and rooms. We are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis İstanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Super Gegend .... man kommt gut weg. Alles in Ordnung
Aufenthalt von 5 Nächten im August 2018
Antwort von Erhan Laçin am 29. Aug. 2018
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We are very glad to hear that your overall accommodation has met your expectations. We are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Erhan Laçin General Manager

4/10 – Schlecht

Aylin

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Gespart an jeder Ecke!
Freundliches, aber unter Sklavenbedingungen leidendes Personal. Eine einzige Bedienung von früh morgens bis in die Nacht, und das jeden Tag! Kunden müssen aufgrund des extremen Personalmangels viel zu lange auf die Bedienung warten!
Aufenthalt von 5 Nächten im Juli 2018
Antwort von Erhan Laçin am 29. Aug. 2018
Sayın Aylin, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu’nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar hizmet kalitemizi her daim bir adım daha ileri taşıyabilmemiz adına bizler için çok önemlidir. Konaklamanız boyunca yaşamış olduğunuz olumsuzluklar sebebiyle ve uluslararası hizmet anlayışımızı tarafınıza yansıtamadığımız için biz de sizin kadar üzgün olduğumuzu belirtmek isteriz. Yorumlarınızda belirtmiş olduğunuz hususları, öncelikle ilgili departmanlar ardından da tüm ekip arkadaşlarımız ile paylaşacağımıza emin olabilirsiniz. Yaşanılan aksaklıkların sebepleri üzerinde yoğunlaşıp, gereken tüm önlemleri alacak ve iyileştirmeleri derhal yapacağız. Eminiz ki geri bildiriminiz mevcut hizmetlerimizi çeşitlendirmek ve geliştirmek adına bizleri cesaretlendirecektir. Değerli vaktinizi ayırıp objektif yorumlarınızı bizlerle paylaştığınız için bir kez daha teşekkür ederiz. Bir sonraki seyahatinizde de sizleri ibis İstanbul Zeytinburnu’nda ağırlamak ve otelimiz ile ilgili güncel yorumlarınızı almaktan memnuniyet duyacağız. Saygılarımızla, Erhan Laçin Genel Müdür

2/10 – Ungenügend

Faruk, Wiesbaden

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Großes Gebäude in riesiger Baustellenumgebung
Das Hotel hat mich sehr enttäuscht. Es begann schon mit der Ankunft, man sah nur eine riesige Baustelle und auf einer Seite die Schnellstraße. Es ging weiter mit Empfang, was behauptet hat, das kein Nichtraucherzimmer mehr frei sei - trotzdem ich dies bei der Reservierung angegeben hatte. Man sagte mir, ich könnte ja das Fenster öffnen. Das Zimmer und das bad roch wie in einer Raucherkneipe, wobei mit dem offenen Fenster es besser war. Nur der monotone Krach von der Baustelle war nervig. Beim Schlaf kam noch die Krönung, die Kissen stammen nach Zigarettenrauch. Deshalb kann ich für dieses Hotel keine gute Bewertung abgeben.
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Ahmet Yavuz am 17. Mai 2018
Dear Faruk, First of all we would like to thank you for choosing ibis İstanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. We unfortunately understand from your comment that your accommodation has not met your expectations. We hope you accept our sincere apologies that we could not reflect our international service attitude to your kind selves. We assure you we are going to share your comment with the related departments at first, then with all our team members and take immediate action about the issues you have mentioned in your comment to prevent any kind of future occurrence. We thank you again for sparing your precious time and sharing your very honest and objective thoughts with us. We devoutly hope to welcome you again at ibis Istanbul Zeytinburnu in the nearest future and make you leave our hotel with a smile on your face this time. Sincerely, Ahmet Yavuz General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel direkt am Meer
Immer wieder gern. Sehr nettes Personal. Man fühlt sich wohl. Zimmer sind sauber.
Aufenthalt von 1 Nacht im April 2018
Antwort von Ahmet Yavuz am 12. Mai 2018
Dear Anonymous, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. In this respect, we thank you again for sparing your precious time and rating our hotel. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Ahmet Yavuz General Manager

8/10 – Gut

jo, hb

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Städtereise. IdealesHotel ...................................
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Ahmet Yavuz am 12. Mai 2018
Dear Jo, First of all we would like to thank you for choosing ibis Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. In this respect, we thank you again for sparing your precious time and rating our hotel. It is going to be a great pleasure for us to welcome you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Ahmet Yavuz General Manager

8/10 – Gut

Aleyna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes und günstiges Hotel
Das Hotel kann ich weiterempfehlen die Mitarbeiter sind sehr freundlich und allgemein guter Service.
Aufenthalt von 7 Nächten im April 2018
Antwort von Ahmet Yavuz am 17. Apr. 2018
Dear Aleyna, First of all we would like to thank you for choosing ibis Istabul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality better and better constantly. In this respect, we thank you again for sparing your precious time and sharing your kind thoughts with us. We are looking forward to welcoming you again at ibis Istanbul Zeytinburnu in the nearest future. Sincerely, Ahmet Yavuz General Manager

6/10 – Okay

Mehmet

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2018
Antwort von Ahmet Yavuz am 11. Apr. 2018
Sayın Mehmet, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden aldığımız her yorum ve değerlendirme, hizmet kalitemizi her gün bir adım daha ileriye taşımak adına bizler için çok önemlidir. Bu sebeple vaktinizi ayırıp, otelimiz ile ilgili düşüncelerinizi bizlerle paylaştığınız için tekrar teşekkür ederiz. Bir sonraki konaklamanızda da ibis İstanbul Zeytinburnu'nda sizi ağırlamak ve otelimizle ilgili güncel ve objektif yorumlarınızı almak bizim için bir keyif olacaktır. Saygılarımızla, Ahmet Yavuz Genel Müdür

8/10 – Gut

ERTÜRK

Aufenthalt von 3 Nächten im Februar 2018
Antwort von Ahmet Yavuz am 11. Apr. 2018
Sayın Ertürk, Öncelikle konaklamanızda ibis İstanbul Zeytinburnu'nu tercih ettiğiniz için teşekkürlerimizi sunarız. Misafirlerimizden gelen yorumlar, hizmet kalitemizi bir adım daha ileriye taşmak adına bizler için çok önemlidir. Bu sebeple vaktinizi ayırıp, otelimiz ile ilgili düşüncelerinizi bizlerle paylaştığınz için tekrar teşekkür ederiz. Bir sonraki konaklamanızda da sizleri ağırlamak bizim için bir keyif olacaktır. Saygılarımızla Ahmet Yavuz Genel Müdür

6/10 – Okay

Alex, Halle

Gut: Sauberkeit und Personal & Service
Verkehrsgünstig gelegen mit Meerblick
Ich war vier Nächte auf Dienstreise dort. Das Personal war freundlich und hilfsbereit. Das Frühstück einfach aber ok. Gesamteindruck: praktisch aber nichts besonderes.
Antwort von Ayavuz am 1. Apr. 2017
Dear Alex; We very much appreciate for your latest stay and your effort to share your experience with us. We felt sorry to see that your visit was not good enough. We always value our guests comments to improve our services and products surely we will take your opinion into consideration. We hope to welcome and honor your next visit in the nearest future with the expected Ibis hospitality. Sincerely Ahmet Yavuz General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Abzockversuch
Sehr schönes hotel,jedoch wollte man mir beim check in weis machen dass mein Reiseveranstalter die buchung storniert hat...auf nachdruck und eines leichten ausrasters meiner seits wurde dies allerding behoben...ich denke die wollten doppelt abkassieren von mir

8/10 – Gut

aylin, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hübsches Hotel mit einer tollen Umgebung
Das Hotel war für den Preis sehr gut. Ich würde es jedem Empfehlen. Das Hotel hat seinen eigenen Taxistand(man muss nie auf ein Taxi warten).man kann auch mit einem kleinen Bus, was 3 mal täglich zur sultanahmet und taksim fährt auch fahren.Vom Flughafen nur 20min.Die Umgebung ist sicher.

6/10 – Okay

E., Hessen

Gut: Personal & Service
Etwas abseits gelegen
Aber Shuttle in City (15 Min.) für ca 1€. Reichhaltiges Frühstücksbuffet 8€. Airport ebenfalls 15 Min.

8/10 – Gut

Wilf R., Frankfurt am Main

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes, sauberes und komfortables Hotel
War nur kurz dort, aber das team dort hat mich echt beeindruckt!! Sehr höflich und zuvorkommend!!

6/10 – Okay

nein

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel für Sightseeing gut geeignet
Ein neues Hotel das etwas außerhalb liegt, aber das Hotel bietet einen Shuttle-Service nach Sultanahmet und Taxim an für 3 Lira pro Tour. Den haben wir in Anspruch genommen.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Preis-Leistung stimmt.
Sehr gutes und sauberes Hotel. Gute Verkehrslage man ist nicht weit vom Airport und in die Stadt mit dem Taxi auch nicht

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Preisleistungsverhältnis sehr gut, nette Menschen
Angenehmer Aufenthalt, gemütlich, sauber.

6/10 – Okay

Victor, Hamburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ibis Hotel Istanbul
Das Hotel an sich ist in Ordnung. Es liegt etwas außerhalb der Stadt, so dass man per Shuttle oder Taxi das Hotel verlassen muss. Es ist leider nicht möglich das Hotel zu Fuß zu verlassen, da es keinen Fußweg gibt und die breite Schnellstraße vor dem Hotel nicht per Brücke überquert werden kann.