Basierend auf 495 geprüften Bewertungen
3,5 Sauberkeit der Zimmer
3,7 Service
3,6 Komfort der Zimmer
3,5 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
Clean and spacious. Decent shower
Kommentar von Hotelmanagement
10.04.2024 von Hotel Management , Hotelmanagement
Dear Janet, We greatly appreciate your positive feedback regarding the cleanliness and spaciousness of our accommodations and your satisfaction with the shower facilities. Providing a comfortable and welcoming environment for our guests is our top priority. Your kind words encourage our ongoing efforts to maintain high standards of cleanliness and comfort. We look forward to welcoming you back for another enjoyable experience in the future.Sincerely,Hotel Management
von einem verifizierten Reisenden aus Dallas
Veröffentlicht am 08.03.2024
von einem verifizierten Reisenden
Veröffentlicht am 24.02.2024
The gentleman at the front desk was nice and tried his best but the hotel is out of room keys so when i checked in he had to unlock the room for us and we have no key for our stay. Guess we're in the room till checkout
Kommentar von Hotelmanagement
24.02.2024 von Hotel Management, Hotelmanagement
Dear William, We appreciate your kind words about our front desk staff. We apologize for the problem with the key card and the inconvenience this caused. Unfortunately, maintenance issues arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. Although your experience is not typical, we have room to improve, and we assure you we will. We hope to have the chance to make it up to you on a future visit.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 10.02.2024
I was told when I checked in that the water would be turned of from 8:00am the following morning and would not be turned on until 5:00pm. Luckily we where gone all day so we where not affected. My room was not very clean. There was makeup smeared on the floor in the bathroom and in the bedroom area.
The stove was so old I was afraid to turn it on.
The 3rd night I stayed the CO2 detector started beeping about 10:30 PM. There was no chair in the room so I could not reach it to reset it. I went to the front desk and the night desk clerk dug around and found a battery and gave me an end table to stand on. I could not get the cover off and he did not have a screw driver. I was able to reset it and it was quiet until about 4:30 the next morning. When we left the hotel that morning we asked the front desk staff to make sure it was fixed before we returned that evening. It was not fixed. We returned at about 8:30 that evening and as soon as we walked in it was beeping. I immediately went to the front desk and the clerk saw that it had been written on the log but had not been taken care of. He could not find the battery that I had left with the night clerk. He came to the room and took the battery out of it and left it hanging open.
The following morning we where greeted to a lobby full of police officers.
The staff was very nice but that is not enough for me to recommend staying there again.
Kommentar von Hotelmanagement
11.02.2024 von Hotel Management, Hotelmanagement
Dear Elizabeth, Thank you for choosing our hotel during your recent visit to the area. We want to express our deepest apologies for the inconvenience you experienced during your stay. Additionally, we regret the disturbance caused by the CO2 detector beeping during your stay. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We hope you give us another opportunity to provide you with the flawless stay you deserve! Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 18.01.2024
von einem verifizierten Reisenden
Veröffentlicht am 16.01.2024 auf Hotels
Very satisfied
von einem verifizierten Reisenden
Veröffentlicht am 11.01.2024 auf Orbitz
von einem verifizierten Reisenden
Bedbugs
Veröffentlicht am 08.01.2024 auf HotelsHad bedbug’s I informed them they said sorry bout that had take my stuff back To My truck final for them switch my room but was a hassle bcse my grandkids where sleeping didn’t give any for my inconvenience
Kommentar von Hotelmanagement
10.01.2024 von Hotel Management, Hotelmanagement
Dear Anita, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 28.12.2023
