Basierend auf 15 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,3 Service
4,1 Komfort der Zimmer
3,9 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von Simon
New Year's Eve Getaway
Veröffentlicht am 03.01.2018 auf HotelsWe were met with a beautiful cabin! It was nice and toasty and very clean. We also ate at the restaurant and were very happy with the friendliness and welcoming attitude of every staff member there! They also had a great playlist of as soon as we entered the restaurant!
We would highly recommend this resort!
von Anna
Awesome!
Veröffentlicht am 02.01.2018 auf HotelsIt was great escape from toronto!! Loved every minute!!!
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für Allevon einem verifizierten Reisenden aus London, England
Veröffentlicht am 14.11.2017
Gut: Location, location, location
Nicht so gut: More pans and utensils for cooking
Lage: Lots of water activities and walks in the woods and along streams and waterfalls. Bracebridge is very nice town with some lovely eating places.
Wonderful location and very friendly staff.
As we were outside of the peak the restaurant wasn't open every night but when it was the food was very good - and so convenient.
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für Allevon einem verifizierten Reisenden
Great location
Veröffentlicht am 10.10.2017
Gut: Beautiful location on river inlet
Nicht so gut: Better mattress and improved sofa and chair in sitting area would be nice.
Lage: Lots of hiking trails nearby, local breweries, Johnson's cranberries near Bala, bakery in Port Carling
Enjoyed a dinner at the lodge one night. Waiter was very attentive. Such a beautiful location.
Kommentar von Hotelmanagement
16.10.2017 von General Manager, Hotelmanagement
Dear Guest
We would like to thank you for your comments, compliments and patronage.While your compliments are always appreciated it is your comments and constructive criticisms that help us to provide a better experience for our future guests and grow our business. We will be looking at replacing the mattress and sofa beds in many of our cottages.
Thanks again for your feedback and we hope to see you again at Patterson Kaye Resort.
Regards
Hospitality Team
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für Allevon einem verifizierten Reisenden
Great place
Veröffentlicht am 04.09.2017Great experience
Louts for Kids to do... beautiful views
Definely look forward to going back
Kommentar von Hotelmanagement
16.10.2017 von Hospitality Team-Patterson Kaye Resort, Hotelmanagement
Dear Guest
We are extremely pleased to know that our resort met your expectations. As a small intimate resort our guests are akin to our family members when they are here. We do have a lot for kids to do and enough for adults to relax.
We look forward to hosting you again soon.
Regards
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für Familienvon einem verifizierten Reisenden
Nice cottage, close to beach, friendly staff
Veröffentlicht am 04.09.2017
Gut: Friendly staff, a great lakeside view and very cozy accommodations.
Nicht so gut: Water in cottage had a slight yellow tinge. Carpets could use a deep cleaning.
We stayed at the Diana Cottage for 3 days and thoroughly enjoyed the experience. The Patterson Kaye Staff were extremely friendly and always willing to help or even just say hello upon passing by on the resort grounds. We had dinner at the hotel and thoroughly enjoyed the house Shepard pie and Derby pie desert. The only downfall was that the room carpets were slightly stained and looked like could use a bit of a steam cleaning. Also, the water in the cottage had a slight yellow tinge. Overall, a great experience. We will return
Kommentar von Hotelmanagement
16.10.2017 von Hospitality Team- Patterson Kaye Resot, Hotelmanagement
Dear Guest
We would like to thank you for your wonderful comments. I am extremely pleased to know that our staff have contributed for a more pleasant vacation experience.As a small resort our goal is to connect deeper with our guests to ensure that we meet and exceed their expectations.
We will be addressing the issues you've mentioned and trust that if you do vacation with us again this situation would have been corrected.
Again thank you so much for your kind comments and favourable rating of our resort.
Best Regards
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für Familienvon einem verifizierten Reisenden aus Missisauga
Nice Hotel
Veröffentlicht am 23.08.2017Very nice resort................................................................................................................................................................................................................................
Kommentar von Hotelmanagement
28.08.2017 von General Manager, Hotelmanagement
Thank you for your patronage and review. We are constantly working to improve our guest experience. Hope to see you again soon.
Best Regards
Guest Service Team a tPatterson Kaye Resort
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für Allevon einem verifizierten Reisenden aus Ottawa
Muskoka Interlude
Veröffentlicht am 23.08.2017Stayed two nights while visiting relatives at a nearby cottage. The setting is on a secluded back water of lake Muskoka. The cottages are a little close together but the setting with beach, calm shallow water, docks and water toys make it great for a family stay. The cottage itself was large clean and overlooked the water - very pleasant. All in all, a good place to spend some time.
Kommentar von Hotelmanagement
28.08.2017 von General Manager, Hotelmanagement
Dear Guest
On behalf of the staff and management of Patterson Kaye please accept our thanks for your review and patronage.
We are happy that you had a pleasant experience with us. We are constantly working to improve our guest experience and trust that you can visit us again in our little paradise.
Kindest Regards
From the Guest Service Team at Patterson Kaye Resort
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für Allevon einem verifizierten Reisenden aus Barrie, ON
Nice relaxing place
Veröffentlicht am 06.08.2017I loved the place and location. The beach is really nice. The activities room is not well maintained and they are short in canoes and kayaks, only 5 all total for the whole resort. The restaurant is overpriced and extrwmely slow, but there is good places where to it near the area, just 5 minutes away. The view is spectacular... that is why I loved it.
Kommentar von Hotelmanagement
31.08.2017 von General Manager, Hotelmanagement
Dear Guest
We appreciate your patronage and feedback. Sorry we were unable to meet all your needs but we're very happy that loved our resort,the view, location and beach. We will address the issues you mentioned with the hope that we can meet your needs in the future. We hope that you'll visit us again. Sincerely
Hospitality Team
Patterson Kaye Resort
von einem verifizierten Reisenden
well we stayed at one of the cheapest rooms availa
Veröffentlicht am 19.07.2017
Gut: food
Nicht so gut: place is old.
Lage: close to town
there was one plate to use, ants ,large ants in room , they never vaccumed room, dead ants all over. but the cheapest room, it wasn't bad.
Kommentar von Hotelmanagement
31.08.2017 von General Manager, Hotelmanagement
Dear Guest:
We'd like to thank you for your patronage and feedback. Some of our cottages are rustic, but very functional and meant for the budget vacationers as you've specified. Our larger and more modern cottages are exceptional and are a little higher priced. I am sorry that your experience was marred by these little creatures. This year we've seen an enormous amount of critters due to the inclement weather. Our housekeeping generally does a good job and I'm disappointed that they've missed the mark this time around.
We would appreciate if you would consider us again for your next vacation where we can make it up to you.
Sincerely
General Manager
Hospitality
