Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Azerai La Residence Hue

5 out of 5
Azerai La Residence Hue
5 Le Loi Street, Vinh Ninh Ward, Hue, Thua Thien-Hue

Bewertungen

9,8

Außergewöhnlich

190 von insgesamt 222 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
24 von insgesamt 222 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 222 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 222 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 222 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr nettes und professionelles Personal, sehr schoene Lage am Fluss, Ausgezeichentes Fruehstuecksbuffet, gute Drinks in der Bar, grosser Pool, toller Fitnessraum, komfortables Zimmer mit Balkon zum Park und alles in pures Art Deco Style. Restaurant Direktor Arnaud sehr nett
Aufenthalt von 2 Nächten im Mai 2019
Antwort von RDM am 13. Mai 2019
Dear Valued Guest, Greetings from Azerai La Residence Hue! Thank you so much for your great review of our Hotel. It is always encouraging to receive compliment from our guest. I will share your beautiful words with my staff especially to Mr. Arnauld, our F&B Manager. This will certainly motivate us all to keep up the good job. Again, thank you and we are looking forward to welcoming you back soon. Best Regards, Tam TRAN Room Division Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles, gut gelegenes Hotel
Schöne und gepflegte Anlage, sauberer Pool, Jugendstil-Design im ganzen Hotel, freundliches Personal, gutter Spa

10/10 – Hervorragend

Heinz Peter, Zürich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Erstklassiges Hotel in ehemaliger franz. Residenz
Top 5* Hotel, erstklassigen Service, riesengrosses Schwimmbecken, gute Restaurant, gutes Spa, freundliche, zuvorkommende Angestellte in jedem Bereich.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel an schöner Lage
Ideale Lage, freundliches Personal, großer schöner Pool. Alles sehr sauber. Tolles Frühstücksbüffet

10/10 – Hervorragend

Slowtravel69, Vienna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful french colonial style
Great hotel located on perfume river bank - walking distance to main sights. Lush gardens, big pool with bar, upper room category on last floor with balcony was excellent! Breakfast was very good; overall: staff extremely helpful and everything can be organized easily (e.g. Boat ride to pagoda and return by taxi - the taxi driver was waiting next pagoda with a sign)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein angenehmes Hotel
Das Hotel gehoert zur franzoesischen Accor-Gruppe, verfuegt ueber eine wunderbare Anlage und einen sehr schoenen Pool. Das Personal ist hoeflich und hilfsbereit - wie man es in einem Haus dieser Kategorie erwartet. Das Fruehstuecksbuffet ist ausgezeichnet. Einige Schoenheitsfehler: Die Zimmertueren koennen - von aussen - nicht leise geschlossen werden - es ist unverstaendlich, dass die weltweit agierende Accor-Gruppe keine bessere Loesung gefunden hat. Keine Touristikbroschueren, keine auslaendische Zeitungen, Backgroundmusik hauptsaechlich Hard Rock und Metal. Der Foehn war billigste Grossmarktware.

10/10 – Hervorragend

Britta, Basel, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First Class Hotel
Wonderful location with harmonious architecture, spreading a feeling of real luxury

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Oase der Ruhe
Top Hotel mit Top Lage -> wir würden definitiv wieder hingehen, sehr wahrscheinlich sogar länger. Das Hotel ist unter unseren Top 3 der 8 Hotels wo wir in Vietnam übernachtet haben.

10/10 – Hervorragend

Elaine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property in a great location overlooking the Perfume River. If I had one gripe it would be the lack of storage in the bedroom, aside from a small wardrobe with 5 coat hangers, there’s nothing. Aside from that it’s a gorgeous hotel in all aspects with a great pool area. I wouldn’t hesitate to stay again.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Lori

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Kenneth, Camas,

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Have no complaints, just completely happy with our stay. Excellent staff.
Aufenthalt von 3 Nächten im März 2024
Antwort von Azerai La Residence Team am 8. Apr. 2024
Dear Kenneth,Thank you very much for the nice compliment that you have posted on Trip Advisor recently pertaining to your stay at Azerai La Residence Hue.We are very glad to know that you enjoyed your stay with us.We will pass on your compliments to our team and we are sure they will be thrilled to hear about them.Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future.Sincerely,Azerai La Residence Team

10/10 – Hervorragend

Jim, Lafayette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property and room. Former French Governor’s residence in Vietnam. Breakfast buffet was excellent. Pool looked amazing although we didn’t swim with the cool and cloudy weather.
Aufenthalt von 1 Nacht im März 2024
Antwort von RDM am 10. März 2024
Warm greetings from Azerai La Residence, HueDear Mr. Jim,Thank you for your great feedback.We are so happy to read that you had an enjoyable stay at our hotel.Have a nice trip and hope to see you again soon.Sincerely,La Residence Team

10/10 – Hervorragend

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Magnifique emplacement. Très beau jardin. Atmosphère détendue. Près de la Cité impériale.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Azerai La Residence Team am 6. Feb. 2024
Dear Mr. Danielle,Thank you very much for letting us know your experience at Azerai La Residence, Hue.We are so happy to read that you had a wonderful stay with us with nice location, beautiful garden.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for sharing your feedback, and we hope to see you again soon. Sincerely, Aerai La Residence Team

10/10 – Hervorragend

kaushik, ardsley

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in excellent location- right next to walking strip along the Perfume River. Oue Expedia reservations cane with free upgrade to room to. River view with Balcony. It was great. Staff is super friendly. We were celebrating our 25th wedding anniversary. And they decided the room and surprised my wife with a bouquet of a dozen roses and a cake
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Azerai La Residence Team am 6. Feb. 2024
Dear Mr. Kaushik,Thank you for taking the time to write such a wonderful review about your stay at Azerai La residence, Hue.We are very glad to know that your stay exceeded all your expectations and your wife impressed with our flowers and cake set up for your 25th wedding anniversary.We will certainly pass your compliments to our team as we continually strive to provide an exceptional experience for all our guests, and your comments are definitely a motivation for us.Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence, Hue in the not too distant future!Sincerely,Azerai La Residence Team

10/10 – Hervorragend

Mia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely fabulous hotel
My friend and I had an amazing stay at the Azerai. Everything was perfect. The room was clean and very comfortable. The staff are so helpful and nice. My friend went to the spa and loved it (it’s pricey for Vietnam but he said it was worth it). There is a very nice pool and gym as well. I highly recommend staying at the Azerai!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Azerai La Residence Team am 11. Jan. 2024
Dear Mia,We sincerely appreciate for taking the time to send us your great review.It's such a wonderful feeling to find that you were happy with the experience at Azerai with "clean, comfortable room"; "helpful and nice staff" as well as "nice pool and gym". Your nice compliment have been shared to the whole team as a great encouragement. Thank you very much again for your beautiful feedback and we eagerly look forward to your next return visit.Best regards,Azerai La Residence Team

10/10 – Hervorragend

David

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Azerai La Residence Team am 11. Jan. 2024
Dear Mr. David,Thank you for taking your time to leave us such a beautiful comment. We are so happy to learn that you had an enjoyable and relaxing stay at our resort. Your kind words have been shared among the team. This will definitely motivate us all to keep up the good work. Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. Sincerely,Azerai La Residence Team

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay with great views of the river. Defo recommend
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Azerai La Residence Team am 28. Dez. 2023
Dear Mr. Peter,Thank you for choosing our hotel for your stay in Hue and sharing your pleasant review with us.We are pleased to read that you enjoyed your fabulous experience with our hotel.Your compliments are highly appreciated as a big motivation for our team to continuously thrive for the best quality of service.Once again, thank you for choosing us and we look forward to welcoming you back in the nearest future.Sincerely,Azerai La Residence Team

10/10 – Hervorragend

jean luc

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
C’est une institution a Hué ! L’hôtel est magnifique véritable monument art déco remarquablement situé au centre ville. Tout est superbe, les chambres, le hall, le salon et la salle de restaurant. Second séjour dans cet hôtel mythique et nous y reviendrons volontiers.
Aufenthalt von 2 Nächten im November 2023
Antwort von Azerai La Residence Team am 28. Dez. 2023
Dear Mr. Jean Luc,Thank you for taking the time to tell us about your wonderful experience at Azerai La Residence Hue.We are very delighted to know that you enjoyed your stay with us for the second time. It is also lovely to see that you are impress with our location, design as well as restaurant service.We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team.Thank you again for sharing your feedback, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time.Sincerely,Azerai La Residence Team

10/10 – Hervorragend

Dominique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Je recommande sans réserve
Séjour fantastique, personnel très professionnel. Le spa de grande qualité. Le massage Azerai signature très complet et la masseuse très efficace.
Aufenthalt von 3 Nächten im November 2023
Antwort von Azerai La Residence Team am 16. Nov. 2023
Dear Ms. Dominique,Thank you for taking the time to tell us about your wonderful experience at Azerai La Residence, Hue.We are very delighted to know that you had a fantastic stay at the hotel and excellent experience at our spa.We will certainly pass your compliments to our team and continuously strive to provide an exceptional experience for all our guests and your comments are definitely a motivation for us.Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence in a not too distant future!Sincerely,Azerai La Residence Team

8/10 – Gut

Chisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
とても良い滞在でした。 スパの時は裸なのでクーラーが寒かった。客が裸でいる場合は気温に気を付けて欲しい。客は温度変化に慣れていないので風邪をひくかもしれません。 マッサージの技術は最高でした。
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Azerai La Residence Team am 1. Nov. 2023
Warm greetings from Azerai La Residence, Hue.Dear Ms. Chisa,Thank you for taking your time to leave us such a beautiful comment. We are so happy to learn that you had an enjoyable and relaxing spa treatment at our Spa. We will definitely inform our spa team to pay more attention to the temperature in the spa room.Your kind words have been shared among the team. This will definitely motivate us all to keep up the good work.Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. With our best regards, Azerai La Residence Team

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Azerai La Residence Team am 3. Nov. 2023
Dear Mr. Michael,Thank you very much for your great rating on Hotels.com pertaining to your stay at Azerai La Residence Hue.We are looking forward to weloming you back in the near future.Regards,Azerai La Residence Team

10/10 – Hervorragend

philippe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
exceptionnel
un séjour inoubliable dans un hôtel au charme incroyable!
Aufenthalt von 3 Nächten im September 2023
Antwort von Chau Dang Ms- Front Desk Manager am 22. Sept. 2023
Dear Mr. Philippe,Thank you very much for choosing to experience at Azerai La Residence Hue and sharing your valuable feedback with us.We are pleased to read that you had exceptional stay at our hotel. Your words have truly inspired us to keep giving a best service for the guests. Your nice compliment has been shared to whole team as a great encouragement.Thank you very much for your great recommendation and we look forward to your next return visit.Sincerely,Chau Dang Ms- Front Desk Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wish we could have stayed longer!
Fantastic hotel, with great facilities. The staff were second to none and pulled out every stop so we could have a lovely stay! Truly exceptional service
Aufenthalt von 1 Nacht im September 2023
Antwort von Chau Dang Ms- Front Desk Manager am 14. Sept. 2023
Dear Mr. David,Thank you for taking the time to tell us about your exceptional experience at Azerai La Residence Hue.We are very delighted to know that you enjoyed your stay with us with "fantastic hotel and great facilities". We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team.Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time.Sincerely,Chau Dang Ms- Front Desk Manager

6/10 – Okay

Edward

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
This property oversells itself as 5 star. It is more like 4 star. Rooms are small. We also booked two rooms with 2 queens for family. These rooms had two single beds not two queens. False advertising. Spa massage is excellent and food is good although can get boring if you stay many days. The view of the river is good but view is hindered by trees. The hotel could do a better job of using the outdoor area.
Antwort von Chau Dang Ms - Front Desk Manager am 9. Sept. 2023
Dear Mr. Edward,Warm greetings from Azerai La Residence Hue. Thank you for choosing our hotel for your stay in Hue with your family. I am so happy to learn that you had an excellent spa massage and good food in our hotel. I will definitely share with the team as a great encouragement.We regret to hear that our bed size is not meet your expectation. You could choose the room with Queen bed or King bed for next visit.We look forward to another chance to host you at our property again.With my best regards,Chau Dang Ms- Front Desk Manager

10/10 – Hervorragend

Alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel very friendly staff who are very engaging and can’t do enough for you. Rooms are very good and we had a river view hotel is spotless. We eat breakfast and lunch which was really good
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Chau Dang Ms- Front Desk Manager am 24. Juni 2023
Dear Alan,Warm greetings from Azerai La Residence Hue.Thank you for taking your time to leave us such a beautiful comment. I am so happy to learn that you had an enjoyable stay at our resort with friendly staff, good room and good meal. Your kind words have been shared among the team. This will definitely motivate us to keep up the good work.Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. With my best regards,Chau Dang Ms- Front Desk Manager

10/10 – Hervorragend

BRENDA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
2 night stay, friendly staff and good location
Aufenthalt von 2 Nächten im März 2023
Antwort von Chau Dang Ms - Front Desk Manager am 8. Apr. 2023
Dear Brenda,Thank you very much for the nice comment that you have posted about your stay at Azerai La Residence Hue. Your gracious appreciation will be shared to the whole team for their encouragement.Thank you again and we look forward to welcoming you back at our hotel soon.Kind Regards,Chau Dang Ms - Front Desk Manager

10/10 – Hervorragend

Jane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous and wonderful property. We had a river facing room and the balcony looked onto the citadel. Stunning vista. Highly recommend.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Chau Dang Ms - Front Desk Manager am 8. Apr. 2023
Dear Jane,Thank you very much for choosing Azerai during your vacation in Hue.We are delighted to read that you had enjoyed your visit with us and highly appreciate the nice comment about our hotel service, hotel facilities and location. Your compliments are definitely a motivation for us.We look forward to another chance to host you at our property again.Sincerely,Chau Dang Ms - Front Desk Manager

10/10 – Hervorragend

Michele

Aufenthalt von 2 Nächten im Januar 2023
Antwort von RDM am 19. Jan. 2023
Warm greetings from Azerai La Residence, HueDear Michele,Thank you very much for your great rating. We are so happy to learn that you have had an enjoyable stay with us.All of us at Azerai La Residence, Hue are looking forward to welcoming you back.Best Regards,Tam Tran/Mrs.Room Division Manager

10/10 – Hervorragend

xavier castro

Aufenthalt von 1 Nacht im Dezember 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
a haven of peace in the center of Hue
this hotel is exactly what you are looking for during a stay in Hue: calm, tranquility and comfort after a day of discovery. Perfect location, caring and very professional staff, impeccable cleanliness.
Aufenthalt von 4 Nächten im November 2022
Antwort von Chau Dang Ms - Front Desk Manager am 13. Nov. 2022
Dear Anonymous,Thank you very much for taking your valuable time to write us a great review regarding your stay at Azerai La Residence Hue.It is such a delighted to know that you had an excellent experience at our hotel with perfect location, caring and professional staff, impeccable cleanliness.We will definitely share your generous words of praise with all our team and your compliments are definitely a motivation for us.Once again, thank you for your stay and we hope to welcome you back to Azerai La Residence Hue in a not too distant future.Sincerely,Van Chau Dang Ms- Front Desk Manager

10/10 – Hervorragend

DeLAurore

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you want the best of the best, you'll find it at Azarai. Helpful and polite staff, clean and eco-friendly rooms, and top-notch restaurant. Will stay here again!
Aufenthalt von 1 Nacht im September 2022
Antwort von Chau Dang Ms - Front Desk Manager am 3. Okt. 2022
Dear DelAurore,Thank you very much for choosing to stay at Azerai La Residence Hue and for sharing your thoughts about the recent stay at our property.We are all very happy to see that you find our hotel is one of the best of the best hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive even harder for excellence service.Thank you again for sharing your experience, and we are looking forward to welcoming you back our hotel in the near future.Best Regards,Chau Dang- Front Desk Manager

10/10 – Hervorragend

Karen

Aufenthalt von 2 Nächten im September 2022
Antwort von Chau Dang Ms - Front Desk Manager am 10. Sept. 2022
Dear Ms. Karen,Thank you so much for taking the time to tell us about your stay at Azerai La Residence Hue.Your nice feedback is very much appreciated! We have passed on your comments to the team who was all delighted that you had an enjoyable stay.Thank you and we hope to welcome you back again in the near future.SincerelyChau Dang Ms- Front Desk Manager

10/10 – Hervorragend

Kay

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful Art Deco hotel, spotlessly clean. Staff the best we’ve encountered, nothing is too much. Private car amazing and very cost effective for trips. Food great. Location - on the Perfume river. Local guides, we’ll worth booking 10 out of 10
Aufenthalt von 2 Nächten im August 2022
Antwort von RDM am 18. Aug. 2022
Warm greetings from Azerai La Residence, Hue. Dear Mr. Kay, We sincerely appreciate you taking the time to send us your feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our resort. Your kind words have been passed on to our team. This will certainly motivate us all to keep up the good work. Thank you for your continuous support and look forward to serving you again soon. With my best regards, Tam TRAN Room Division Manager

10/10 – Hervorragend

Ailing

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Chau Dang- Front Desk Manager am 4. Aug. 2022
Warm greetings from Azerai La Residence Hue. Dear Mr. Ailing, Thank you very much for your nice compliment. I believe you had a wonderful stay with us. We hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely,

10/10 – Hervorragend

dung

Aufenthalt von 2 Nächten im Juni 2022

10/10 – Hervorragend

Jeffrey, Solana Beach

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Classic beauty & elegance supported by outstanding staff
Aufenthalt von 3 Nächten im Mai 2022
Antwort von RDM am 13. Juni 2022
Warmest greetings from Azerai La Residence, Hue Dear Mr. Jeffrey, Thank you for taking the time to share your experience at Azerai La Residence, Hue. We are so happy to read that you had an enjoyable stay with us. We are looking forward to welcoming you back soon. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 – Hervorragend

Terry, Tucson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very welcoming and staff helpful. Full service including evening turndown, fresh towels and complementary welcome snacks and water. Refrigerator to provide cold water. Everything was perfect in and around hotel. Next to Perfume River promenade so morning/evening strolling lovely. Walkable to Citadel. Highly recommend and definitely stay again and again!
Aufenthalt von 2 Nächten im Mai 2022
Antwort von RDM am 13. Juni 2022
Dear Mr. Terry, Warm greetings from Azerai La Residence, Hue. Thank you for giving us a chance to serve you during your visit to Hue and we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you again at Azerai La Residence, Hue. Best Regards, Tam TRAN/Ms Room Division Manager

6/10 – Okay

Xuan, Hanoi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Vị trí tốt. Tuy nhiên do khách hàng ít nên cắt bỏ nhiều dịch vụ, khách hàng không có trải nghiệm kỳ nghỉ đầy đủ.
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Ms Chau Dang-Front Desk Manager am 5. Jan. 2022
Dear Ms Xuan, Thank you very much for choosing to stay at Azerai La Residence Hue and for sharing your thoughts about the recent stay at our property. It is great to see that you love our hotel location. And at the same time, we regret to hear that you don't have full experience stay as per your expectation. We appreciate your feedback on the hotel services as a constructive comment to improve the quality of service. Once again, many thanks for your very positive review, and we would be delighted if you choose to stay at Azerai La Residence Hue in the future. Warm regards,

8/10 – Gut

SEOK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2021
Antwort von RDM am 7. Mai 2021
Warm greetings from Azerai La Residence Hue. Dear Mr. Seok, I believe you had a wonderful stay with us. Thank you for your great rating and we hope to welcome you back soon. Best Regards, Tam TRAN Room Division Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
호텔 룸 수영장 모든 시설이 좋았습니다. 직원들 모두 표정이 밝고 친절하고 특히 기억에 남을 원데이 투어를 어레인지 해준 직원에게 감사합니다^^
Aufenthalt von 2 Nächten im Mai 2021
Antwort von RDM am 4. Mai 2021
Warmest greeting from Azerai La Residence Hue. Dear Valued Guest, Thank you so much for sharing your experience during your stay with us. We are happy to hear that you had a great time with us. All of us at Azerai La Residence Hue are looking forward to welcoming you back soon. With my best regards, Tam TRAN Room Division Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Điểm thích: đồ đạc và thiết kế tinh tế, view đẹp Điểm ko thích: ko có bồn tắm, giường nằm hơi mềm dễ bị đau cổ
Aufenthalt von 2 Nächten im April 2021
Antwort von Chau Dang-Front Desk Manager am 4. Mai 2021
Dear Anonymous, Warm greetings from Azerai La Residence Hue. Thank you for taking your time to share your experience with us. We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team to keep up the good job. We are looking forward to welcoming you back in a not too distant future. With my best regards

10/10 – Hervorragend

nhan quang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I find my entire short stay at the hotel very warm and memorable! Throughout the entire time we we're there, we had received services that were outstanding but truly genuine from all the staffs that we encountered from the Front desk manager Tam, to Khanh and another young lady at reception who went out of their ways to make us felt at home from simple thing like trying to get us the kind of tea I wanted to buy ! Restaurant staffs who served us dinner also were very attentive and helpful! The hotel has been newly renovated since we last stayed. It's Azerai now and for sure it has lived up to its name! The room design's still faithfully art deco as the entire historical building first built by the French! It's spacious and tastefully decorated! The food was excellent too ! I have nothing but praise for this hotel!
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Tam-Room Division Manager am 12. Dez. 2020
Warmest greetings from Azerai La Residence Hue! Dear Mr. Quang Nhan, We very much appreciate your comments regarding your stay at Azerai La Residence Hue. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are looking forward to welcoming you again at Azerai La Residence Hue. Sincerely,

10/10 – Hervorragend

Adan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Meets and exceeds it's 5 star rating!
Outstanding stay!! The staff was above and beyond friendly, helpful, and professional. The Spa was very welcoming and had wonderful service. The Hotel looked great and room was fantastic. Highly recommend and I would definitely stay again.
Aufenthalt von 3 Nächten im September 2020
Antwort von RDM am 23. Sept. 2020
Warm greetings from Azerai La Residence Hue. Dear Mr. Adan, Thank you for taking your time to share your experience with us. We are so happy to learn that you had an excellent stay at Azerai La Residence Hue. We are looking forward to welcoming you back in a not too distant future. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 – Hervorragend

MARTIN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Th hotel is fantastic
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Chau Dang/Ms-Front Desk Manager am 2. März 2020
Dear Mr. Martin, Thank you so much for your great review. We are very delighted to know that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 – Hervorragend

ts, uk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Attractive colonial style property with well-tended grounds. Comfortable and spacious room. Good location on edge of Hue - 15 mins walk along river or £2 taxi. Some building work around hotel which can affect enjoyment of pool etc. Great staff and super customer service. Excellent restaurant recommendations
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Dang Van Chau/Ms-Front Desk Manager am 21. Feb. 2020
Dear Ts on ebookers, Thank you very much for the nice compliment that you have posted on Expedia review recently pertaining to your stay at Azerai La Residence Hue. We are very glad to know that you enjoyed your stay with us from the attractive colonial style, good location,comfortable room and great service staff. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang/Ms - Front Desk Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von Chau Dang/Ms-Front Desk Manager am 15. Feb. 2020
Dear Anonymous, Warm greetings from Azerai La Residence, Hue! Thank you for your great rating. We are thrilled to hear that you enjoyed your stay with us. Have a good trip ahead and we are looking forward of welcoming you back soon. Warm regards, Chau Dang /Ms -Front Desk Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
The property itself was lovely as was the staff. We ran into a wedding reception that took over the pool area for two days. We also had just come from a hotel in Hoi-An that just did everything as well but for 35% less. We would still definitely recommend this hotel.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Chau Dang Ms-Front Desk Manager am 7. Feb. 2020
Dear Anonymous, Thank you for taking the time to note your experience on Expedia. We are very delighted to know that you enjoyed your stay with us. We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms

10/10 – Hervorragend

Katrina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Elegant and Gracious Hotel in Hue
The hotel is beautiful and the staff are amazing. I became sick during the trip and one of the staff walked my husband to the pharmacy and helped him order medicine for me. Then sent complimentary ginger tea up to the room for me. They couldn’t have been more gracious and welcoming.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Chau Dang Ms-Front Desk Manager am 13. Jan. 2020
Dear Ms Katrina, Thank you very much for the nice compliment that you have posted on Expedia review recently. We are very glad to know that you enjoyed your stay with us and especially to the staff who accompany with your husband to pharmacy and help to buy the medicine for you as well as sending complimentary ginger tea to your room. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang Ms-Front Desk Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good fitness center with new equipment and a refurbished room.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Chau Dang/Ms-Front Desk Manager am 13. Jan. 2020
Dear Anonymous, Thank you very much for spend your time to give us a great review. We are happy to hear that you enjoyed your stay with us and our new gym equipment and refurbished room meet your expectation. Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence Hue in a not too distant future! Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Room Division Manager am 7. Jan. 2020
Dear valued guest, Thank you for your great review and we are looking forward to welcoming you back soon. With my best regards,