Dear Sir/Madam, Greetings from Hotel Equatorial Ho Chi Minh City! Many thanks of choosing us for your stay. We truly appreciate your valuable feedback. Best regards, Hotel Equatorial Ho Chi Minh City

Dear Sir/Madam, Greetings from Hotel Equatorial Ho Chi Minh City! Many thanks of choosing us for your stay. We truly appreciate your valuable feedback. Best regards, Hotel Equatorial Ho Chi Minh City

Dear Sir/Madam, Greetings from Hotel Equatorial Ho Chi Minh City! Many thanks of choosing us for your stay. We truly appreciate your valuable feedback. Best regards, Hotel Equatorial Ho Chi Minh City

Dear Guest - Mr./ Ms. Siu Tong. Thank you for your review and for choosing our hotel. We are happy to know that you enjoyed your stay and we are looking forward to having you again as a guest at our hotel.Have a great day!

Dear Guest - Mr./ Ms. Arcangelo. Thank you for sharing your review. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion. Please accept our most sincere apologies! Your feedback will be shared with our culinary team to ensure that we continue to improve the quality and taste of our offerings. We hope to have the pleasure of welcoming you back again.Have a nice day!

Dear Guest - Ms. Kristina ,Thank you for choosing to stay at Equatorial Hotel and for sharing your experience with us. We sincerely apologize for the inconvenience you faced during check-in regarding the room arrangements. We understand the importance of having rooms close together, especially for your great aunt. Typically, we strive to accommodate such requests when notified in advance, although room availability can vary based on occupancy.We truly appreciate your loyalty to Equatorial Hotel since 2014 and are grateful for your kind words about our staff and services. Your feedback about the bathroom towels is duly noted, and we will ensure to address this seriously.Please accept our sincere apologies for the unexpected challenges you encountered during your recent stay. We value your feedback and assure you that we are committed to continuously improving our services to provide exceptional experiences for our guests.

Dear Ms. Kristina,Warmest greetings from Equatorial Ho Chi Minh City!Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and take them seriously as we continuously strive to improve our services and meet the expectations of our guests.First and foremost, we would like to extend our sincerest apologies for the less-than-ideal experience you encountered with our front office team during your recent stay at our hotel. We genuinely regret any inconvenience this may have caused.We have shared your comments with our team and retraining for our staff to address any shortcomings and ensure that such incidents do not occur in the future. We truly appreciate your patience and understanding, and we want to thank you for choosing our hotel for your stay. We understand the importance of your feedback in helping us improve our services, and your insights will undoubtedly contribute to our on going efforts.Once again, we apologize for any inconvenience and we appreciate your understandingSincerely,

Dear Guest - Mr. Hung. Thank you very much for rating us 5 star for your experience at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Mr. Kelvin, We extend our gratitude for choosing Equatorial Ho Chi Minh City for your recent visit and taking the time to share your thoughts with us. Your feedback is invaluable in our ongoing commitment to enhance our services. We deeply apologize for the delay in providing your room services at our hotel. We value your patience and understanding immensely. Your feedback has been forwarded to the relevant department for future enhancements. We want to emphasize that your unsatisfactory experience has garnered our full attention. Rest assured, we are actively addressing the situation to prevent any recurrence.Once again, we apologize for any inconvenience caused and thank you for your understanding and patience. Sincerely,

Dear Mr. Mike. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Mr./ Ms. LIM. Thank you for sharing your experience and recommendation to other potential guests. We are happy to know that you had a completely comfortable stay with us. We have taken note of your valuable feedback, which will certainly help us to improve our services. We hope to have the pleasure of welcoming you back again.Have a nice day!

Dear Mr. Adam,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and take them seriously as we continuously strive to improve our services and meet the expectations of our guests.We apologize if the age of our hotel did not meet your expectations. While our property may not have the most modern design, we take pride in maintaining a clean and comfortable environment for our guests. We understand that preferences for hotel aesthetics can vary, and we appreciate your understanding in this regard.We genuinely appreciate your feedback as it helps us identify areas for improvement. We value our guests' satisfaction and are committed to enhancing their experience at our venue. We hope that you will give us another opportunity to provide you with an even better experience in the future.Once again, we appreciate your feedback, and we hope to have the chance to welcome you back in the future.Best regards,

Dear Guest - Mr./ Ms. Yie-Han.Thank you for staying with us and sharing your review. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion.Please accept our most sincere apologies! We have taken note of your valuable feedback, which will certainly help us to improve our services. We hope to have the pleasure of welcoming you back again.Have a nice day!

Dear Guest - Pankaj, Thank you for staying with us and sharing your review. Your feedback is invaluable in our ongoing commitment to enhance our services. We would like to extend our sincere apologies for the delay in your check-in process upon arrival at our hotel. Unfortunately, due to an unforeseen overbooking situation at the year-end, we were unable to provide you with the seamless and timely service that we strive to deliver to each of our guests. Your patience and understanding during this unexpected circumstance are truly appreciated. Please rest assured that we are actively working to improve the situation and ensure that your stay with us is as comfortable and enjoyable as possible. Once again, we apologize for any inconvenience caused and we hope to have the pleasure of welcoming you back again.Sincerely,

Dear Mr. Donald. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion.Your feedback is invaluable in our ongoing commitment to enhance our services. We understand your disappointment with the food. We strive to provide a memorable culinary experience for all of our guests, and we apologize if we fell short on this occasion. Your feedback will be shared with our culinary team to ensure that we continue to improve the quality and taste of our offerings.Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again.Have a great day!

Dear Guest - Mr. Ms. Jonathan. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Ms. Sue.Thank you for staying with us and for sharing your review. We are pleased to hear that you have enjoyed your stay with us but understand that you experienced some services which did not meet your expectations on this occasion.Your feedback is invaluable in our ongoing commitment to enhance our services. We understand your disappointment with the food & beverage. We strive to provide a memorable culinary experience for all of our guests, and we apologize if we fell short on this occasion. Your feedback will be shared with our culinary team to ensure that we continue to improve the quality and taste of our offerings.Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again.Have a great day!

尊敬的客人 - Anonymous， 感谢您入住我们的酒店并分享您的评论。 您的反馈对于我们不断致力于增强服务的承诺非常宝贵。对于您抵达酒店后办理入住手续的延迟，我们深表歉意。 不幸的是，由于年底出现了不可预见的超额预订情况，我们无法为您提供我们努力为每位客人提供的无缝且及时的服务。非常感谢您在这种意外情况下的耐心和理解。 请放心，我们正在积极努力改善这种情况，并确保您在我们这里住得尽可能舒适和愉快。对于给您带来的任何不便，我们再次表示歉意，并感谢您的理解和耐心。此致，

Dear Guest - Mr./ Ms. OSTEONIC. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - FOOK KHIANG. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. Your valuable comments have been recorded, which helps us improve our service better. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - FOOK KHIANG.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!

Dear Guest - Suna. Thank you for staying with us and for sharing your review. Thank you again for your recommendations to other travelers in regards to our pool and gym. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Mr./ Ms. Siu Ping. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Mr. Francis. Thank you very much for your review. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Mr/ Ms. Preetam, Thank you for staying with us and for sharing your review. We would like to express our deepest appreciation for your recommendations to other travelers in regards to our food and facilities. Besides that, our staff will also be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!

Dear Guest - Ms. Emi. Thank you very much for your review. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Anonymous. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guesst - Siu Ping. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Guesst - Siu Ping.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!

Dear Guest - Mr. Robert. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Mr. Robert. Thank you very much for rating us 5 star for your experience at our hotel. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Nhi. Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Douglas.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!

Dear Guest - DOOSOO. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Thanh M. Thank you for staying with us and for sharing your review. Your valuable comments have been recorded, which helps us improve our service better. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Mr/ Ms. Akira. Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Mick Cartwright. Thank you very much for your review. We look forward to welcoming you back again soon!Have a great day!

Dear Guest - Mr/ Ms. Loi.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!

Dear Guest - Mr. Jimmy.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!

Dear Guest, Thank you for staying with us and for sharing your review. We would like to express our deepest appreciation for your recommendations to other travelers in regards to our restaurant and facilities. Besides that, your valuable comments have been recorded, which helps us improve our service better. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!

Dear Guest - JongWoo. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!

Dear Guest - Mr. Lawrence, Thank you for staying with us and for sharing your review. We would like to express our deepest appreciation for your recommendations to other travelers in regards to our restaurant and facilities. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!

Dear Guest - Eileen. Thank you for staying with us and for sharing your review. We are very sorry because some unexpected experiences that you had!We have raised your comments regarding service with our manager and assure you that the service issue you had experienced will be addressed immediately. More than that, we are so happy that you like our pool and gym. Thank you again for taking the time to share your experience with us. We hope to have the pleasure of welcoming you back again.Have a nice day!

Dear Guest - Anonymous. Thank you for staying with us and for your recommendations to other potential guests. We are happy to know that you completely enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon.Have a great day!