The staff are very welcoming, friendly and professional. They were quick to correct a small problem in our room with our shower and re located us to a new room right away. The lobby has a nice display of refreshments. The building is very clean and comfortable. They are respectful of all guests in ensuring the space is quiet and that other guests are staying quiet so everyone can enjoy their stay. The pool is nice but a hot tub would have been a nice feature to have access too.