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Bewertungen von Shangri-La Hambantota

5 out of 5
Shangri-La Hambantota
Sittrakala Estate, Chithragala, Ambalantota, Hambantota

Bewertungen

8,6

Hervorragend

51 von insgesamt 88 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
23 von insgesamt 88 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 88 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 88 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 88 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kerstin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wir kommen mit Familie und zum hoöfen. Für alle ist etwas dabei und alle fühlen sich wohl. Das Personal ist außergewöhnlich freundlich. Wir kommen gerne wieder.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel ist etwas in die Jahre gekommen, könnte mal wieder an einigen Stellen renoviert werden
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. März 2020
Dear Guest, Many thanks for taking the time to share your honest feedback with us. We hope that your next stay with us will be worth a five-star review score.

8/10 – Gut

Alexandra73, Hamburg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es ist eine wirklich beeindruckende Anlage in traumhafter Lage. Nicht gefallen hat uns die geringe Auswahl an Restaurants (es war nur das Buffet Restaurant offen) für die große Anzahl an Gästen. Am ersten Abend war es völlig überfüllt und dadurch einfach nur laut und anstrengend. Am zweiten Abend waren wir nahezu die einzigen Gäste und es war sehr entspannt.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 22. Okt. 2019
Thank you for taking the timeout to review your recent visit to Shangri-La's Hambantota Golf Resort & Spa. We are glad to learn that you enjoyed the majority of your stay with us and hope to have you visit us again in the near future.

10/10 – Hervorragend

Carl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was great!!! Very friendly staff and beautiful beach.
Aufenthalt von 8 Nächten im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 17. Dez. 2018
Dear Carl, Thank you for taking the time to write back to us with regards to your time at the Shangri-La Resort, Hambantota. We are pleased to learn of your perfect review score and hope to have you visit us again sometime.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöne, großzügig dimensioni Anlage am Strand
Sehr schöner, sauberer, gut durch life guards ûberwachter Strand, saubere und froßzügige Gartenanlage und Poools, gepflegte Liegemöglichkeiten in der Hotelanlage, gut gepflegte, sehr saubere Baulichkeiten und Anlage, einschließlich der Restaurants, die alkerdings nur im Außenbereich ansorechend gestaltet sind. Außerordentlich freundliches, sympathisches und hilfsbereites Personal. Hotelzimmer gepflegt, allerdings war ein oberes Regal verdreckt, was der darauf abgelegten weißen Wäsche nicht gut bekam. Einziger deutlicher Schwachpunkt war die à la carte-Restauration: Speisenangebot eher knapp bemessen und halt nur das internationale Durchschnittsmenü ohne nennenswerten lokalen Einschlag, zwar sehr freundlicher Service, aber immer lange Wartezeiten, und die Qualität der Speisen war durchweg nur durschnittlich. Das Buffetrestaurant war gut, aber auch nicht ein echtes Highlight; mit nur einem à la carte- Restaurant, einem großen Buffet- und einem nicht sehr ansprechendem Snackrestaurant (daneben gibt es Restauration an den Pools, aber ohne dortige Sitzmöglichkeiten) ist das Restaurantangebot zu knapp; ein hochwertiges gepflegtes Dinner ist nicht möglich.
Aufenthalt von 6 Nächten im Dezember 2017

8/10 – Gut

Mafooza

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Overall we loved all facilities in and around the hotel. Its absolutely amazing. We look for to stay in Shangrila Hambantota during our next vacation in Sri Lankan
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Mariam

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We had to wait for an hour for our room to be ready even though we arrived on time and pre-booked months before. There was no compensation offered either for the inconvenience. The rooms are quite far from the elevators so there was a lot of walking involved just to get anywhere. Apart from that, the hotel was good.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Mikhail

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Big and nice facility similar to 5-star hotels in Turkey. Food is quite nice. Area around the hotel is also big and nice. There is nowhere to go other than the hotel area and there is really nothing to do if the weather is not good - no leisure is organized for the hotel guests except for 12.00pm aerobics once a day. Prepare for a one-week waiting like to the spa, they only have 2 massage girls and 1 ayurveda specialist for a huge facility. Ocean is not good for swimming. Sunbathing beds/decks are few and occupied by some guests in the morning and abandoned till the come to enjoy the pool around noon time, so prepare to fight for those to get a space by the pool. Staff is friendly but many of them do not understand English very well or may be there is some other reason, but getting things done - should it be a cup of coffee or getting your laundry bag back to the room can take 5 times more times and efforts than you originally planned. Really this hotel is overestimated and except for a fancy facility and good food, it is the most boring place on Earth.
Aufenthalt von 4 Nächten im Dezember 2023

8/10 – Gut

Christi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service with good staff.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

C

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour Août 2022
Très bon séjour. Équipes souriantes, disponibles, aimables et efficaces. Les enfants ont adoré les piscines et attractions qui leur sont destinées. Très beau cadre de séjour.
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

William

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff who looked after our 18 month old daughter well. Clean and well maintained hotel with links to all main attractions and special services such as helicopter rides.
Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Nesha

Aufenthalt von 7 Nächten im März 2022

4/10 – Schlecht

Juuso

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Basic resort not a luxury resort
Golf course it’s amazing but that’s it. I can’t recommend this hotel for anyone who wants to do something else than only play golf. It’s very basic resort hotel without any luxury. All the prices were 50% more than in Marriott Weligama. We couldn’t get any spa times to booked, there’s absolutely nothing around the hotel, beach is not for swimming and there’s no restaurants or even sun beds at beach. Half of the hotel facilities were closed and hotel would need some renowation. You can’t call this a five star hotel. We had even problems to check in and out and it took forever.
Aufenthalt von 4 Nächten im März 2022

2/10 – Ungenügend

MELVYN

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like many things from China, appearances can be deceiving. Rooms and the hotel grounds may look 5 star but there are so many things such as quality of service, food, drink and the calibre of staff is distinctly low grade that degrade this place to 2 stars. You are treated as a customer, not a guest. When you enter the hotel grounds you are interrogated and your vehicle is searched by security dogs at the top of the access road to the hotel. There is no valet parking and several more facilities have been removed 'due to covid'. After a 3.5-4 hour drive from the airport you will sweat like pig in the entrance hall as the fans are switched off while you wait for a long time to be checked in. There is no air conditioning in this area. When we enquired as to why there is a delay in check in we were ushered away from the queue without explanation by a rude staff member who struggled to speak english! At check in the staff tried charging me for my hotel stay even though I had paid for it on Expedia 1.5 months earlier and they refused my request to settle bills on checkout. They instead insisted I pay a unexpected surcharge of Rs.30000 (nearly £120) at check in to cover potential extras like room service. Which is utter rubbish. The staff have a poor understanding of English, messed up and delayed our order. The prices are extortionate. Before check out a letter was sent to my room explaining the hotel IT system is unreliable and that they would prefer if I settle any bills the nig
Aufenthalt von 2 Nächten im Februar 2022

2/10 – Ungenügend

Mohamad

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst hotel in sri lanka
I’ve never did any review before, but this hotel made me do one. I booked for two nights for my honeymoon trip in shangri-la Hambantota because it looked amazing in the pictures. I sent them an email informing them that we want something special since we are honeymooners. First when we arrived, the lobby and rooms looked so old although the hotel is 3 years old. What we disliked the most is that everything is paid on the property(any activity) even we asked for golf car tour to see the hotel around since it is huge, they asked for money. The only “special” thing they did for us is throwing some flowers on our bed as “honeymoon decoration”. Their food is below average. The cherry on top was a lizard on the bed before sleep and we couldn’t sleep comfortably. At 8:00 am the cleaning person knocked on the door many times and entered while we were still asleep. I woke up at 8:30 called another hotel and checked out directly. They did nothing about it they were only waiting me to settle the 4$ remaining from the balance😂. Never visit this hotel it is the worst..
Aufenthalt von 2 Nächten im November 2021

10/10 – Hervorragend

Danielle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome! Great food! Great people!
Aufenthalt von 1 Nacht im November 2021

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Lovely hotel but I had cash stolen from my room
I enjoyed my stay a lot in this hotel during the Covid-19 lockdown BUT I had $900 stolen from my purse during the stay. The hotel did carry out an investigation but hey couldn't find the culprit. I would recommend keeping your valuable extra safe when staying in this hotel. This is not what I expected in a 5* hotel but I was a lone female traveller staying in a very empty hotel (less than 10% occupancy) and didn't realise that I would possibly be more susceptible to these types of crimes. Overall the restaurants, rooms and pools are very nice. The downsides are that sea is not suitable for swimming in and the airport is about 4-5 hours drive away.
Aufenthalt von 3 Nächten im März 2020

6/10 – Okay

Yoko

Gut: Sauberkeit und Komfort des Zimmers
Shangri-La Twilight
For a resort of the caliber of Shangri-La the service was more like a business hotel where you have to carry your language into the hotel and where the attendant left you after a lift without coming to the room to explain everything. The food was no where near the status of other hotels in the same category. The concierge was not very inclined to help.
Aufenthalt von 2 Nächten im März 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff and service- very accommodating. Beautiful beach and pools.
Aufenthalt von 4 Nächten im März 2020
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. März 2020
Dear Guest, Thank you ever so much for taking the time out to share a review from your experience at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your five-star review score and hope to have you return soon!

10/10 – Hervorragend

Manish

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was an amzing stay at Shangri-La Hambantota resort.
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. März 2020
Dear Manish, Thank you for taking the time out to share feedback from your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your five-star review score and hope to have you visit us again in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. März 2020
Dear Guest, Thank you for taking the time out to share feedback from your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your perfect score and hope to have you visit us again someday soon.

8/10 – Gut

C N

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
a great family stay, but very expensive
Travelled with my family, including parents and four year old daughter. Check-in service was excellent. I really appreciated their extra effort to find two rooms next to each other. My daughter loved the pool, water slides and separate kids buffet. The in resort prices are very, very high. I would only come again or recommend to family and friends if they are on a generously priced full-board package.
Aufenthalt von 4 Nächten im Januar 2020

8/10 – Gut

Ed

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We had a lovely stay and enjoyed the free activities they offer during the day. We played golf and it was a nice course.
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 28. Jan. 2020
Dear Ed, Thank you ever so much for taking the time out to share a review from your experience at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your five-star review score and hope to have you return soon!

10/10 – Hervorragend

Al, Jeddah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This by far is the best resort in Sri Lanka, we just spent 5 days with 2 small children and enjoyed every minute of it. From the food, to the activities, kids centre to the Spa everything was amazing. This our second time at the resort and once again Jeevon from check in staff was amazing and is now a member of our family. He helped us with everything and was always calling and checking on what we required. There really is not enough ways i can express our gratitude to every one there. They have an amazing property with so much todo that you could literally spent a week and never leave. Yalla national park is near and it is the best Safari we had ever been on. We are able to see all the animals in their natural environment. Don't miss out on a Golf cart tour of the property as you will be able to see many animals.
Aufenthalt von 4 Nächten im Januar 2020

10/10 – Hervorragend

Frances

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely fabulous!
Love, love, love the hotel. My room was gorgeous, spacious and a lovely balcony overlooking the pool and beach. I ordered room service lots, it was super. The breakfast buffet is fabulous too. The staff gave personalised service and were excellent. The hotel has thought of everything, even mosquito coils for the balcony. Spa Ceylon, a wonderful Sri Lankan brand, has jasmine and coconut fragrance just for this hotel. OMGosh. It’s gorgeous! Two people deserve mention. The F and B manager, whose name sadly I can’t recall. He made a point of speaking to me each day, he was so attentive. Sameera Weerathunga from housekeeping. I left my wedding and engagement rings in the safe, when I checked out. He worked so hard to get these to me, I was able to collect them at the Shangri-La booth at Colombo airport. What a superstar! I really hope I can return to this hotel in the future.
What a view from the room!
Peacock almost camouflaged by the hotel towels!
Hotel life guards, watching guests in the sea! They were such lovely lifeguards.
Hotel little gift for new year. What a nice surprise.
Aufenthalt von 3 Nächten im Dezember 2019

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Beautiful property, excellent golf course, great location. Staffs need a lot of basic trainings and most of all confidence in what they do and empowerment (perhaps senior leadership need be more hands on). No senior team members to be seen anywhere at the property during our stay apart from the Chef - Ashok. Incredibly talented gentleman. F&B service very poor (except the club house), massive room for improvement for food offerings as well. Loads of plastic debris at the beach.
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Elizabeth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful resort and facilities. Staff were also really friendly and helpful.
Aufenthalt von 3 Nächten im November 2019

10/10 – Hervorragend

AL, Jeddah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is very large and very well kept, we enjoyed our 2 day stay and could have stayed another 2 days. As it is very near to many attractions, such as Yalla National park, although you will see many of the animals on the property grounds. We recommend that you take the 30 minute golf cart ride around the property. The food was always fresh and very tasty and the staff all went out of their ways to help. A special thanks to Jeevan who checked us in and gave me his number to call anytime as he was off the next day. He messaged me on his off day to inquire if we needed anything that really made us feel special thanks again Jeevan.
Aufenthalt von 2 Nächten im November 2019

8/10 – Gut

#vishnada, Dallas, TX, USA

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Currently running low with occupancy. Hence many Restaurants closed. Management does not reveal these To add transparency. In room service is a rip off. Liquor And bar early, adopters of 25m
Aufenthalt von 2 Nächten im Oktober 2019

10/10 – Hervorragend

AJ, Toronto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent , Excellent , Excellent. Absolutely excellent.
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

EMAD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
رائع
منتجع رائع يستحق الزيارة عده ايام رغم بعد المسافه شنجريلا غني عن الوصف من افضل الفنادق في العالم
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. Juli 2019
Dear Guest, Thank you ever so much for the lovely review and recommendation from your recent stay at Shangri-La's Hambantota Golf Resort & Spa! We are always delighted to read guest comments such as yours, to be likened to the best hotels in the world is truly a delight. We hope to see you again sometime soon.

10/10 – Hervorragend

AKBAR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im Mai 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 27. Mai 2019
Dear Akbar, Many thanks for sharing a perfect review from your rectn stay at Shangri-La's Hambantota Golf Resort & Spa. We appreciate the vote of confidence and hope to welcome you back soon.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ristoranti non erano adeguati alla categoria ed alla fama di una catena alberghiera come lo Shangri La. Il ristorante principale dove veniva servita la colazione sembrava più una mensa universitaria che un ristorante dello Shangi La. Paragoni con altre strutture della stessa catena alberghiera non sono possibili vista la grande dufferenza di livello .
Aufenthalt von 5 Nächten im April 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 29. Apr. 2019
Thank you for taking the time to write back to us with regards to your recent stay at Shangri-La's Hambantota Golf Resort & Spa. We are saddened to hear your feedback on our culinary offerings which don't meet the high standards we set ourselves. Rest assured, your comments will be looked at closely by our kitchen team. We are however pleased to learn of your positive review score and hope to welcome you back someday.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 22. Apr. 2019
Dear Guest, Thank you ever so much for taking the time out to share feedback from your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your perfect review score and hope to have you visit us again in the near future.

8/10 – Gut

George

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel but with ridiculously expensive food and drinks.
Aufenthalt von 3 Nächten im März 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 27. März 2019
Dear George, Thank you for taking the time to review your stay at Shangri-La's Hambantota Golf Resort & Spa. We appreciate both your constructive and positive thoughts and hope to welcome you back on your next trip the south south coast of Sri Lanka!

10/10 – Hervorragend

Nicolas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Incredible hotel if you want to chill
Very beautiful hotel with great staff. A real 5 stars. We were looking for a place to rest for 3 days so it was perfect! We didn’t get bored as there was some activities. There is not much to visit around but if you’re looking for an incredible quiet place to chill, it’s the right place. The staff at the spa was particularly kind and welcoming as well as the staff at the golf restaurant. And the food in the golf restaurant is excellent.
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 19. März 2019
Dear Nicholas, Thank you for taking the time to share a perfect review score from your stay at Shangri-La's Hambantota. From unique dining destinations to fun filled activities spread across the property, we are glad to hear that you enjoyed the array of facilities and services offered. We hope to welcome you back on your next trip to the south coast of Sri Lanka.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 5 Nächten im Februar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 1. Apr. 2019
Dear Guest, Thank you ever so much for taking the time out to share feedback from your stay at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your five-star review score and hope to have you visit us again in the near future.

10/10 – Hervorragend

Bridget, Bahrain

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great safaris, food, staff and facilities. Loved it.
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Shangri-La’s Hambantota Golf Resort & Spa am 24. Feb. 2019
Dear Bridget, Thank you for taking the time to write back to us with regards to your recent stay. It's wonderful to hear that you visited one of the many national parks that lie in close proximity to the property. We appreciate your kind recommendation and hope to welcome you back soon!

10/10 – Hervorragend

Judy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect! From the location, facilities, food and service! We were greeted by the hostess Monika who was very accommodating and helpful in getting around the resort, and arranging our breakfast box for the safari. Not to mention everyone at the resort did a great job and made our stay pretty great :D
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 1. März 2019
Dear Judy, Thank you for taking the time to write back to us with regards to your recent stay at Shangri-La's Hambantota Golf Resort & Spa. It's always a pleasure to hear such high praises from your time at the property your thoughts on our team were a highlight in particular, rest assured we will pass on your sentiments to Monika. We hope to welcome you back soon.

8/10 – Gut

Malgorzata

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wspaniały pobyt
Bardzo miła obsługa, dobre śniadania, czysty obiekt, na płazy mało leżaków , natomiast wystarczająco dużo przy basenach.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 22. Jan. 2019
Dear Malgorzata, Many thanks for taking the timeout to review your recent visit to the Shangri-La's Hambantota Golf Resort & Spa. We are glad to learn of your positive experience at the property and hope to have you visit us again soon.

8/10 – Gut

Antony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Expensive
We stayed for one night at the Shangri-La en route from Ella to Mirissa predominantly to play golf and spend sometime relaxing around the pool. The rooms and hotel are beautifully laid out and the amenities are of a high standard although this is what you would expect for the price you are paying. Good location if planning to visit the national parks and there appears to be a lot of activities within the grounds for children to enjoy. The golf course is lovely and not too challenging and surprisingly not that expensive even though we paid to hire clubs. The buffet is varied although we didn’t eat there, only for breakfast which was very good. Can recommend the egg hoppers, they were cooked fresh and to perfection. We opted for the Asian al a carte at the evening but it was overpriced and the quality very average, the beef rengdang was tough and dry. They kindly let us have an extended checkout till 2pm for no extra charge. So I would totally recommend this hotel if you don’t mind paying that bit extra for drinks and food e.g coke 800 LKR
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa. am 23. Jan. 2019
Dear Anthony, Thank you for taking the time to write back to us with regards to your stay at Shangri-La's Hambantota Golf Resort & Spa. We are immensely pleased to hear that you enjoyed our 18 hole golf course, most of which winding through vast coconut palm plantation with views of the lagoon and Indian Ocean, offering a challenge for both casual players and seasoned pros! Your thoughts on the dining experience was also well received and we hope to welcome you back on your next trip the southern coast of Sri Lanka.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful hotel, with extremely helpful staff and beautiful rooms. We came with our two young kids (3 and 6) and it was perfect for them : a shallow pool with two slides and a great kids club where they could and wanted to hang out most of the time. When we were there, the sea was rough and swimming was forbidden but the pools make up for it. The main buffet restaurant was good, but the quality and variety of the food could be improved especially considering the price (30$/adult).
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 18. Jan. 2019
Dear Guest, Thank you ever so much for taking the time to write to with regards to your stay at Shangri-La's Hambantota Golf Resort & Spa. Indeed, you are quite right to mention that the property is ideal resort for families with plenty to explore for children around the property whilst still offering world class facilities like our 18 hole golf course and private pools!

10/10 – Hervorragend

JINIT

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 8. Jan. 2019
Dear Jinit, Thank you for taking the time to write back to us with regards to your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your perfect review score and hope to have you visit us again sometime.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall a great stay
Amazing modern resort with great rooms, pools and grounds. It is huge but it does not feel crowded even in high season. The only con is the food offering, not enough restaurants and difficult to get a table on the “a la carte” ones in peak season. Food quality is not the best either but other than that, I was happy with my stay here and I would recommend this hotel!
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 8. Jan. 2019
Dear Guest, Thank you ever so much for writing back to us with regards to your recent stay at Shangri-La's Hambantota Golf Resort & Spa! Constructive comments such as yourself help us with adapt our guest experience, creating more engaging and memorable stays in the future. We also appreciate the kind recommendation and hope to have you visit us again should you travel the south coast of Sri Lanka!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a great time in this beautiful resort
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 2. Jan. 2019
Dear Guest, Thank you for taking the time to write back to us with regards to your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your perfect review score and hope to have you visit us again sometime soon!

2/10 – Ungenügend

Chen Ling

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 18. Jan. 2019
Dear Chen, Thank you for writing to us with regard to your stay at Shangri-La's Hambantota Golf Resort & Spa. Firstly, we apologize for any inconvenience you may have faced during your time at the property, and are saddened to hear of your low review score. If time permits, please write to us any recommendations on we could have improved your experience. We look forward to hearing from you.

8/10 – Gut

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good ecperience. Varied nightly menus. Spa good. Adult pool good. Friendly atmosphere. Golf course good. Driving range bit disorganised. Thought golf costs would be inclusive for residents.
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 28. Dez. 2018
Dear Michael, Thank you ever so much for taking the time to write back to us with regards to your recent stay at Shangri-La's Hambantota Golf Resort & Spa. We appreciate the feedback from your time at the property, as you rightly pointed out we do charge separately for use of the Golf Course, from which we also value your constructive thoughts.

10/10 – Hervorragend

Arild Morten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic staff!
Beautiful place with an amazing staff. Played golf and think all the different fees connected to playing golf should be included in some «package»
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 30. Dez. 2018
Thank you for taking the time to write back to us with regards to your time at the Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your experience and would recommend you book our 'stay and play' offer available via our official website on your next trip. We hope to have you back soon!

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff, excellent food, great pool
Very friendly staff, excellent food, great pool area. Lifeguards and bar staff by the pool very friendly and helpful. Nice spacious rooms. Highly recommended.
Aufenthalt von 5 Nächten im Oktober 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 28. Dez. 2018
Thank you for taking the time to write back to us with regards to your time at Shangri-La's Hambantota Golf Resort & Spa. We are pleased to learn of your perfect review score along with your kind recommendation and hope to have you visit us again sometime soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bon complexe mais cuisine et service moyen
Le complexe est fabuleux. Les chambres spacieuses et propres. Le spa et le golf sont au rendez vous. En revanche les activités de l’hôtel dont le bar avec le couple de danseurs très bruyants jusque tard dans la soirée et surtout nous les entendions depuis notre chambre. Si le personnel du lobby, des chambres, du golf ou encore du spa ont été très accueillants et très agréables, il n’en est pas de même pour le personnel des restaurants. La cuisine et les plats ne sont pas à la hauteur des 5 étoiles. Notre premier repas c’est assez mal passé avec un serveur qui nous a demandé si nous souhaitions l’addition alors que nous étions en plein repas et qui a finit par nous apporter l’addition quand même pendant que nous prenions notre dessert. Il était tôt et le restaurant pas complet. Bref pas du tout un service 5 étoiles.....
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Shangri-La's Hambantota Golf Resort & Spa am 28. Dez. 2018
Dear Guest, Many thanks for taking the time to write back to us with regards to your stay at Shangri-La's Hambantota Golf Resort & Spa. We always look forward to hearing back guest even when it does leave a little room for improvement, which in this case we've made note of your constructive comments and will be sure to have them looked into. We hope to see you again in the near future!