City Centre Hotel
Veröffentlicht am 14.02.2017
Parked in multi storey across the road from the hotel, arrived late after a long day. check in was quick, went up to the room
which was clean and warm. Down to bar for a quick bite which I ordered however after approx 40 mins I asked if they had forgotten to place my order and was told sorry yes we have. Got a free glass of wine and after the meal arrived was told that they would sign it off to management. This was great but I did feel that there was little concentration going on amongst
the staff and at the end of a long day all I wanted was a nice meal on time that I could pay full price for. I did pay gratuity £10.00 which I thought was silly as the service was poor however I did not feel I could the leave without paying something.
The television in the room was also not working.