Lobby

Bewertungen von NH Geneva Airport

4 out of 5
NH Geneva Airport
Avenue De Mategnin 21, Meyrin, GE

Bewertungen

8,8

Hervorragend

67 von insgesamt 112 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
29 von insgesamt 112 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 112 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 112 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 112 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kamaleddine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 29. Dez. 2023
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

10/10 – Hervorragend

Lieve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gites hôtel fur preis
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 8. Dez. 2023
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, modern and close to the airport
Conveniently located close to the airport with free shuttle. Modern amenities and decent size room. Reasonable priced for Genève. One security con for solo female travelers, is that they print your name and room number on the little key packet insert.
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 13. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 3. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Marion

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 30. Okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Lieve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ich habe sehr het. Der accueil dièses hotel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 11. Okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Lina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr sauberes Hotel mit tollem Personal. Es gab ein kostenfreies Shuttle ein Tagesticket für die öffentlichen. Die Zimmer sind groß und modern eingerichtet.
Aufenthalt von 1 Nacht im September 2023
Antwort von hf am 11. Okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Emilie

Aufenthalt von 1 Nacht im September 2023
Antwort von hf am 27. Sept. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Thenuja

Aufenthalt von 1 Nacht im Juli 2023
Antwort von hf am 21. Aug. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

Rafael, San Salvador

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and neat very NH. Coffee in room can be better.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ryan

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ruta, Leigh On Sea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von hf am 5. Apr. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Hanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im März 2024
Antwort von hf am 27. März 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Ellie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is very clean and large enough. The beds are comfortable. The only thing is that we smelled strong smoke in our room when the AC and fan are on.
Aufenthalt von 1 Nacht im März 2024
Antwort von hf am 27. März 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Esra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Free shuttle to airport
Aufenthalt von 2 Nächten im März 2024
Antwort von hf am 8. März 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Xavier

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parfaitement situé proche de l'aéroport de Genève et de la zone des dépôts et industriels. Excellent petit déjeuner inclus. Personnel impeccable et disponible.
Aufenthalt von 1 Nacht im März 2024
Antwort von hf am 8. März 2024
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

8/10 – Gut

Noemi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy limpio el hotel, pensé que iba a estar más cerca del aeropuerto, pero si tienen transportación
Aufenthalt von 2 Nächten im Januar 2024
Antwort von J.COLLET Operations MANAGER am 13. Feb. 2024
Gracias por tomarse el tiempo para calificar su estadía en NH Geneva Airport. Nos alegra saber que disfrutó de nuestro hotel y sería un placer darle la bienvenida nuevamente para futuros viajes.Atentamente,

10/10 – Hervorragend

Fabrice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet hotel with the option to walk to the airport (in 35 min)
Aufenthalt von 4 Nächten im Februar 2024
Antwort von J.COLLET Operations MANAGER am 13. Feb. 2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels.Sincerely,

10/10 – Hervorragend

Audrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, but is loud since it’s next to an airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von J.COLLET Operations MANAGER am 13. Feb. 2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels. Sincerely,

10/10 – Hervorragend

Juergen, Chapel Hill

Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 27. März 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 – Ungenügend

gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
When I arrived to Geneva, I stayed at Nash suites and on the way back I stayed at NH. For the same price NH was not offering room's espresso coffee and a complimentary water(the room needs to be upgraded for that) and the earliest airport shuttle is at 5:50 am (Nash offers at 4:30 am ). My flight was at 7 am , so I had to pay $38.00 for a taxi. Everything else is fine.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 30. Jan. 2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. However, we have our operational shuttles hours mentioned on the sites to prevent this type of comment, and guest dissatisfaction.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

10/10 – Hervorragend

Charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Imperfect but great value.
Great value with free airport shuttle. Staff was overwhelmed and busy but friendly. Bathroom door didn’t stay closed, bathroom countertop needed deep cleaning or recaulking. Opened the window as rooms were too warm but smokers are regulars below. Breakfast was about $100 for 4 of us and a good value for Geneva. Still, a great value overall. We would return!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 29. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Cecilia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
i chose the place because it was close to the airport. the only one that i was disappointed is that required to pay for early check in. but anyways we had a good rest prior to our early flight. We checked out at 3:50am
Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 29. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

deborah

Mit der Familie gereist
Gut: Komfort des Zimmers
All good exept the shower tub clogged.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

Mariel

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

svetlana

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

AGNES

Aufenthalt von 1 Nacht im Januar 2024
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Noyan

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von hf am 29. Dez. 2023
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 31. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

Cristina

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good option for a one night before a flight
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von J.COLLET Operations Manager am 27. Dez. 2023
Dear Cristina,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read you enjoyed our hotel. We hope you had a great time and we can have the pleasure of welcoming you again for future stays. Sincerely,

2/10 – Ungenügend

Steven

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The staff was totally moronic and useless.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von J.COLLET Operations MANAGER am 26. Dez. 2023
Dear Steven,Thank you for sharing this very constructive feedback.We hope you are having very pleasant end of year celebrations.Sincerely,

10/10 – Hervorragend

Zakari

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lucas am 24. Dez. 2023
Cher Zakari,Nous vous remercions pour cette très belle note et ous espérons vous accueillir au plus vite encore une fois.Bonne fin d'année,

10/10 – Hervorragend

Maroua

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Burak

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 9. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Michel

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 2. Jan. 2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Marcella

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 11. Dez. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

4/10 – Schlecht

Gilles

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
LE CHAUFFAGE A ÉTÉ TRÈS DÉSAGRÉABLE. ILS ONT DÛ ME CHANGER DE CHAMBRE.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von hf am 8. Dez. 2023
Cher Client, Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions. Nous souhaitons nous excuser de ne pas avoir répondu à vos attentes concernant l'ensemble de nos services proposés. Soyez assurés que la satisfaction et le confort de nos clients nous tiennent à cœur malgré votre ressenti. Nous prenons bonne note de vos commentaires concernant notre service et y apporterons les corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir prochainement afin de vous prouver que nous pouvons être un meilleur hôte et restons à votre entière disposition. Meilleures salutations. Herve Frere Hotel Director

8/10 – Gut

pascal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Le point fort et indispensable: la navette entre l'aéroport et l'hôtel qui compense une situation et un evironnement de l'hôtel peu pratique. Je déplore la pratique de prix exhorbitants pour le petit déjeuner qui, j'en suis quasiment certain (sauf clients en déplacement d'affaires) pénalisent l'hôtel, en particulier les week-end. Nous ne sommes pas des gros mangeurs la matin et nous préférons nous abstenir que de payer 52Frs pour deux. Certains hôtels propsent à leurs clients de prendre un thé ou un café au bar avec une viennoiserie à des prix raisonnables, ce qui ne semble pas être le cas au N.H.. Dommage!
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 8. Dez. 2023
Cher Client, Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions. Nous souhaitons nous excuser de ne pas avoir répondu à vos attentes concernant l'ensemble de nos services proposés. Soyez assurés que la satisfaction et le confort de nos clients nous tiennent à cœur malgré votre ressenti. Nous prenons bonne note de vos commentaires concernant notre service et y apporterons les corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir prochainement afin de vous prouver que nous pouvons être un meilleur hôte et restons à votre entière disposition. Meilleures salutations. Herve Frere Hotel Director

6/10 – Okay

Shashank, chennai

Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 18. Dez. 2023
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director

8/10 – Gut

EVA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 8. Dez. 2023
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

10/10 – Hervorragend

Alexa

Aufenthalt von 1 Nacht im September 2023
Antwort von hf am 8. Dez. 2023
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

10/10 – Hervorragend

IAN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 13. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Genoveva

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best choice for connecting to Geneva airport
This is a high-standard hotel with a peaceful and cosy environment in which to wait for a flight through Geneva. Breakfast is excellent, and rooms are well equipped, offering a quiet resting place. The shuttle is an excellent service.
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 13. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 – Gut

sarko

Good
Aufenthalt von 1 Nacht im November 2023
Antwort von hf am 13. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Sunmi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 13. Nov. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 – Ungenügend

Hisham

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DO NOT GO THERE IF YOU SMOKE. TERRIBLE SERVICE
The hotel is not accommodative of people who smoke. I am a smoker, and if you smell like smoke AT ALL, they will claim that you smoked in the room with no proof, and they will charge you fraudulent charges that are not authorized. Terrible location to stay if they will steal from you.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von hf am 13. Nov. 2023
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome
Just a pleasant experience and the security dogs are really cute
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 30. Okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 – Hervorragend

Elizaveta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice place in the Airport vicinity with a great quality service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von hf am 30. Okt. 2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director