- Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I paid for 2 rooms. My son, daughter-in-law & 10 month old grandson gotten eaten up by BEDBUGS the 1st night! When we brought it to the attention of the staff & management they treated us like dirt! They said they hadn’t had problems with bedbugs for MONTHS and acted offended that we dared say they had bedbugs! Obviously this hotel has an on going problem with bedbugs! They acted like we were lying even though I showed them proof of the bits. They refused to even come do an inspection of the room! I paid for 2 rooms for 3 nights but only used 1 room for the last 2 nights. Our son,grandson & daughter-in-law stayed in our room to avoid being feasted on by BEDBUGS again! Never once did any of the staff NOT even the manager so much as apologize for the situation much less offer any kind of refund or any other compensation! Instead they told us if we had a problem or didn’t like it we could leave!!! BEWARE...STAY AWAY...the really sad things is...my family was on vacation celebrating our 25th anniversary & our son’s 22 birthday! Of ALL my travels all over this world I have never been treated so badly! DO YOURSELF A HUGE FAVOR AND STAY AWAY FROM THIS BEDBUG INFESTED DUMP!!!