I was having an event on Saturday, I rented over 20 rooms for myself and my friends and everyone was happy with the cleanliness of the Hotel. But on Sunday the 2nd of October, 2023 at Afternoon by checkout time wasnt no one at the reception. I waited for close to 20mins, I went to search at the breakfast room if there was anybody there. On my way back, I say a man with bald hair claiming to be the manager of the hotel. I stopped him politely and told him I have been waiting and looking for him the whole time Sir. He shouted at me telling me you don’t talk to people like that here in Germany. I asked how did I talked to him, he told me to get out of the hotel, I ask him if this is how he totaled to customers, he walk to my face and continue yelling at me. I told him I need to pay for my Parking space and leave. He totally embarrassed me. That man need to be call to order or sacked.