Dear Traveler,We welcome all feedback from our guests, as it is important to our success. I was disappointed to hear you found the resort getting old. Most recently we renovated the entire entrance and front of the resort, as well as renovated all the public areas on the first floor. Currently, we will continue to complete such projects to ensure the resort remains a destination of choice. Thank you again, and I hope we will have the opportunity to serve you more favorably in the future. Kind Regards, TJ PierriGeneral Manager

Dear Traveler,I would like to apologize for the challenges you had with the roll-away bed as that is not something we hear from our guests when they request them. While I am not sure of the details, I do know they are based on availability. If we were out of them, that should of been communicated with you. Again, I apologize we fell short to meet this request. Also, I was disappointed to hear you did not have a favorable exchange with our Restaurant Manager. Feedback like this is always welcomed so we can address any areas of opportunities we may have. Thank you again, and we wishy ou safe future travels. Kind Regards, TJ PierriGeneral Manager

Thank you Claudia for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon.

Thank you Michael John for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon.

Thank you Thomas for the wonderful review. I am thrilled to learn you had such a great experience here at the Pelican Grand Beach Resort. We are all looking forward to having you back here again for another visit soon! Be well!

Dear Amalia,Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon. Kind regards,TJ PierriGeneral Manager

Dear JENEDITH,I'm thrilled to hear that you had an amazing experience at the resort! It sounds like you enjoyed the beauty and found the accommodations to be just what you needed. If there's anything specific that stood out to you or any other feedback you'd like to share, feel free to let me know. We'd love to hear more about your stay!Kind regards,TJ PierriGeneral Manager

Dear Rachel,Thank you for your positive feedback! We're delighted to hear that you enjoyed our lovely pools, beachfront location, and the excellent customer service provided by our team. We strive to create a memorable experience for all our guests, and we're glad to know that you had a pleasant stay with us. If you ever find yourself in the area again, we would be thrilled to welcome you back for another wonderful experience.Kind regards,TJ PierriGeneral Manager

Dear john,Thank you for your detailed feedback! We're delighted to hear that you enjoyed our beautiful location and found our staff friendly. We appreciate your comments about the onsite restaurant and the facilities, including the pool and lazy river. Your feedback about the resort fees and pricing will be taken into consideration as we continually strive to enhance our offerings and value for our guests. We hope to have the opportunity to welcome you back in the future, and if there's anything specific we can assist you with, please feel free to reach out.Kind regards,TJ PierriGeneral Manager

Dear Anwar,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Tatsiana,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay and we appreciate your generous comments about our well-appointed amenities as well as our convenient location and dedicated team. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Lyn,Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon. Kind regards,TJ PierriGeneral Manager

Dear Rami,Thank you for taking the time to complete an online review. I was disappointed to see you did not have a favorable experience. I would love the opportunity to speak with you personally to hear more details of your experience. This will allow me to address them, as well as ensure this does not happen again in the future. If you would leave me an email address or phone number, I would be happy to reach out and connect. Also, you can reach out to me directly at the resort. Thank you in advance for your time, and I hope to hear from you. Kind regards,TJ PierriGeneral Manager

Dear GREG,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Kelly,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Karly,I'm truly sorry to hear about your disappointing experience during your stay at our hotel. Providing excellent service and ensuring our guests feel welcome and valued are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations.Your feedback is incredibly important to us, and I want to assure you that we take it very seriously. I will personally investigate the issues you've raised with our staff and service levels to address any shortcomings and make necessary improvements.We sincerely apologize for any inconvenience or frustration you experienced, and we hope you'll consider giving us another chance to provide you with the exceptional experience we strive to deliver to all our guests. If you decide to return, please don't hesitate to reach out to us directly so that we can ensure your stay exceeds your expectations.Thank you for bringing these concerns to our attention, and we appreciate your feedback as it helps us to continuously improve our services.Kind regards,TJ PierriGeneral Manager

Dear Veronica,Thank you so much for your glowing review of your stay at Pelican Grand Resort in Fort Lauderdale! We're thrilled to hear that you thoroughly enjoyed your time with us and that our staff provided exceptional friendliness and professionalism from the moment of your arrival.It's wonderful to know that you were pleased with your early check-in experience and that your room exceeded expectations with its stunning oceanfront view. We're also delighted that you found our hotel to be clean and that you enjoyed the superb dining experience at our restaurant.We're particularly pleased to hear about your positive experience with Adam, a member of our beach staff. Providing outstanding service and kindness to our guests is what we strive for, and we're glad Adam made a memorable impact on your stay.Thank you for recognizing our team's efforts in facilitating a truly memorable vacation experience for you. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Kind regards,TJ PierriGeneral Manager

Dear Timothy,Thank you for taking the time to complete an online review. I was disappointed to see you did not have a favorable experience. I would love the opportunity to speak with you personally to hear more details of your experience. This will allow me to address them, as well as ensure this does not happen again in the future. If you would leave me an email address or phone number, I would be happy to reach out and connect. Thank you in advance for your time, and I hope to hear from you. Kind regards,TJ PierriGeneral Manager

Dear Victoria,Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our property to be great and that our check-in staff made your trip even better.However, we apologize for the inconvenience you experienced with the electrical plugs not working and the lights turning on in the middle of the night. Providing a comfortable and seamless stay for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard.We will address the issues you mentioned with our maintenance team to ensure that they are promptly resolved and do not recur in the future. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Kind regards,TJ PierriGeneral Manager

Dear Diana,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay and we appreciate your generous comments about our well-appointed amenities as well as our convenient location and dedicated team. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Michael,Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us.It's fantastic to know that you found our staff to be great and enjoyed the delicious food. We're also glad you were pleased with your room and the view it offered.We take pride in providing a welcoming environment for families, and we're delighted that you found our resort suitable for kids as well.Thank you for your recommendation! We truly appreciate it and hope to welcome you back again soon for another enjoyable stay.Kind regards,TJ PierriGeneral Manager

Dear Kelly,Thank you for sharing your wonderful experience at Pelican Grand Beach Resort! We're delighted to hear that you enjoyed the excellent food, oceanfront suite room, and the beautiful beach area with a nice pool.We appreciate your feedback regarding the availability of pool chairs and the tip about bringing cash for tipping staff members. Ensuring our guests have a seamless and enjoyable experience is important to us, and we'll take your suggestions into consideration to enhance our services.We're thrilled that you had a great experience overall and that you're planning to return. We look forward to welcoming you back for another fantastic stay at Pelican Grand Beach Resort!Kind regards,TJ PierriGeneral Manager

Dear Janaye,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Sophia,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay and we appreciate your generous comments about our well-appointed amenities as well as our convenient location and dedicated team. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Joseph,Thank you for taking the time to complete an online review. I was disappointed to see you did not have a favorable experience. I would love the opportunity to speak with you personally to hear more details of your experience. This will allow me to address them, as well as ensure this does not happen again in the future. If you would leave me an email address or phone number, I would be happy to reach out and connect. Thank you in advance for your time, and I hope to hear from you. Kind regards,TJ PierriGeneral Manager

Dear Angie,Thank you for sharing your feedback with us. We appreciate your input regarding the updates to our resort. Your satisfaction is important to us, and we take your comments seriously. We continually strive to enhance our facilities and amenities to ensure our guests have a comfortable and enjoyable stay. We will certainly take your suggestions into consideration as we plan for future updates and improvements. If there's anything else you would like to share or if you have any specific areas you believe need attention, please feel free to let us know. We value your perspective and hope to have the opportunity to exceed your expectations in the future. Thank you for choosing to stay with us.Kind regards,TJ PierriGeneral Manager

Dear Jillian,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Brandon,Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon. Kind regards,TJ PierriGeneral Manager

Der George,Thank you for choosing to stay with us while awaiting your cruise adventure! We're delighted to hear that you had a pleasant experience during your time here. If there's anything specific that stood out to you or any suggestions you have for how we can make future stays even better, we'd love to hear them. Safe travels on your cruise, and we hope to have the opportunity to welcome you back in the future!Kind regards,TJ PierriGeneral Manager

Dear Adrienne,We're truly sorry to hear that your experience fell short of your expectations. Your feedback is invaluable to us, and we apologize for any inconvenience caused during your stay. We're continuously striving to improve our accommodations and guest services, and we'll take your comments into serious consideration as we work to enhance the experience for all our guests. Should you reconsider and decide to give us another chance in the future, we'd be grateful for the opportunity to provide you with a more positive and comfortable stay. Thank you for sharing your concerns with us.Kind regards,TJ PierriGeneral Manager

Dear Jennifer,Thank you for sharing your experience at the Pelican Grand Beach Resort! It's fantastic to hear that the check-in staff were so friendly and accommodating, especially after disembarking from a cruise. Early check-in can make such a difference, allowing guests to relax and settle in sooner. It sounds like they started your stay off on the right foot. Enjoy your time at the resort!Kind regards, TJ PierriGeneral Manager

Dear Vincent,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. It's concerning to hear about the flooding in the hallways and the delayed response in addressing the situation. Safety is our top priority, and we regret that we did not meet your expectations in this regard.We are disappointed to hear about your encounters with rude staff members. Providing excellent customer service is a fundamental part of our values, and we apologize for any interactions that fell short of this standard. Rest assured, we will address this issue internally to ensure that all our staff members uphold the highest level of professionalism and courtesy.We understand your concerns about the dated property and agree that updates are necessary. We are continuously working on improving our facilities to provide a better experience for our guests.We appreciate your honest feedback, and we are truly sorry that your experience did not meet your expectations. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. If you do decide to return, please reach out to us directly, and we will do our utmost to make your next stay a memorable one.Kind regards,TJ PierriGeneral Manager

Dear Debra,Thank you for taking the time to share feedback regarding your recent visit to the Pelican Grand Beach Resort. Your feedback is very important and valuable to us. Hope we see you again soon. Kind regards,TJ PierriGeneral Manager

Dear Edward,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Rosemary,Thank you for taking the time to complete an online review. I was disappointed to see you did not have a favorable experience. I would love the opportunity to speak with you personally to hear more details of your experience. This will allow me to address them, as well as ensure this does not happen again in the future. If you would leave me an email address or phone number, I would be happy to reach out and connect. Thank you in advance for your time, and I hope to hear from you. Kind regards,TJ PierriGeneral Manager

Dear Gillian,Thank you for sharing your experience with us, and I'm glad to hear that you enjoyed the upgrade to our incredible room with a stunning ocean view. Providing our guests with a memorable and comfortable stay is our top priority, and I'm pleased to know that you found the room to be well-appointed and spacious, with thoughtful amenities like bedside chargers.However, I'm truly sorry to learn about the issues you encountered with the facilities and the presence of cockroaches in your room. Please accept my sincerest apologies for any discomfort or inconvenience this may have caused you. We take matters of cleanliness and pest control very seriously, and I assure you that we are taking immediate steps to address these concerns and ensure that such incidents do not recur.I understand that our gesture of an additional hour for late check-out may not have fully addressed your concerns, and I apologize for any disappointment in this regard. Your feedback is invaluable to us, and I assure you that it will be shared with our team for further review and improvement.I'm pleased to hear that you appreciated the complimentary water bottles provided during your stay. We strive to offer thoughtful amenities to enhance the comfort of our guests, and I'm glad this was a positive aspect of your experience.Once again, please accept my apologies for the shortcomings you experienced. We appreciate your feedback, and we hope to have the opportunity to welcome you back in the future to provide you with the exceptional experience that you deserve. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to contact us directly.Kind regards,TJ PierriGeneral Manager

Dear Leighann,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was worth every penny and that you found our resort to be the perfect spot to unwind in a relaxing and beautiful atmosphere with incredible oceanside views and a stunning beachfront.It's fantastic to know that you enjoyed our excellent food, impeccable service, and spacious, elegantly decorated rooms. Providing a memorable experience for our guests is our top priority, and we're delighted that we were able to exceed your expectations.Thank you for recommending us! We're honored to hear that your stay with us was your favorite accommodations in Florida. We can't wait to welcome you back for another enjoyable stay in the future.

Dear Meyer,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager

Dear Stephanie,Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff and enjoyed excellent service throughout your stay. It's fantastic to know that you found the food at our property to be excellent and that you enjoyed the perfect beach and pool facilities.We appreciate your feedback regarding the busy street next to the hotel and the lack of dining options nearby. We understand the convenience of having more dining options in close proximity and will certainly take this into consideration for future improvements.Thank you for choosing our property, and we hope to welcome you back for another enjoyable stay in the future!Kind regards,TJ PierriGeneral Manager

Dear Brittany,Thank you for being our guest at The Pelican Grand Beach Resort once more. We are pleased that we could provide you with a memorable stay. Evaluations like these inspire and motivate our Talent to continue delivering exceptional service. We look forward to welcoming you every time your travels bring you to Fort Lauderdale.Kind regards,TJ PierriGeneral Manager