Lobby
Verfügbarkeit prüfen

Bewertungen von The Balmoral Hotel

5 out of 5
The Balmoral Hotel
1 Princes Street, Edinburgh, Scotland

Bewertungen

9,6

Außergewöhnlich

850 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michael

Good service
Aufenthalt von 2 Nächten im März 2024
Antwort von Andrew McPherson am 3. Apr. 2024
Dear Michael, Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon.With very best regards,Andrew McPhersonGeneral Manager

8/10 – Gut

Alain

Aufenthalt von 1 Nacht im April 2023
Antwort von Rob van Eyck am 20. Apr. 2023
Dear Alain, Allow me to thank you for finding the time to rate your experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With very best regards,Rob van EyckHotel Manager

10/10 – Hervorragend

Yvonne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Super Lage, tolle Zimmer, leider hatte der Pool geschlossen
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Richard C am 27. Feb. 2023
Liebe YvonneVielen Dank für Ihre 5-Sterne-Bewertung und für die Hervorhebung unserer hervorragenden zentralen Lage in dieser majestätischen Stadt. Ich freue mich auch zu erfahren, dass Sie Ihr Gästezimmer genossen haben.Bitte entschuldigen Sie, dass der Pool während Ihres Aufenthalts geschlossen ist. Wir haben uns bemüht, alle Gäste zu kontaktieren, um dies mitzuteilen. Ich nehme an, Ihnen wurde ein Pass für den Pool eines nahe gelegenen Hotels angeboten, den wir unseren Gästen während dieser Zeit der Renovierung anbieten?Mit freundlichen GrüßenRichard CGeschäftsführer, GroßbritannienRocco Forte-Hotels

10/10 – Hervorragend

Ronald

Aufenthalt von 3 Nächten im März 2022

10/10 – Hervorragend

Jörg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5 verdiente Sterne
Top Hotel, das seine 5 Sterne verdient hat!
Aufenthalt von 2 Nächten im September 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sowohl der Service als auch der Standard des Hotels war in unbeschreiblichem Maße hervorragend und hat alles bisher dagewesene in den Schatten gestellt. Wir werden gern wiederkommen.
Aufenthalt von 4 Nächten im März 2020

8/10 – Gut

Michael

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist Bestandteil des gesellschaftlichen Lebens. Es hat eine ausgezeichnete Lage. Wir hatten eine Kategorie gebucht, die laut Beschreibung entweder sehr ruhig oder mit Aussicht sein sollte. Bekommen haben wir zunächst 1. Etage an der Hauptstrasse mit Blick auf das gege
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal war den Erwartungen entsprechend sehr höflich, zuvorkommend und professionell. Das Zimmer war geräumig, sauber und ruhig. Das Frühstück auf dem Zimmer nach einem morgendlichen Besuch des überschaubaren, aber schönen Spa-Bereichs, war hervorragend.
Aufenthalt von 1 Nacht im August 2019

8/10 – Gut

Reto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super!
Aufenthalt von 2 Nächten im April 2019

10/10 – Hervorragend

Sascha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfektes Hotel für einen Trip nach Edinburgh
Wundervolles ikonisches Gebäude mitten in Edinburgh, alles fussläufig erreichbar. Service war phänomenal, umfangreiches Frühstück was überwiegend auf Bestellung serviert wird. Sehr gut ausgestattetes Gym, Pool und Dampfbad/Sauna. Alles was das Herz begehrt! Zimmer sind sehr großzügig geschnitten und hatten einen tollen Blick auf die Old Town!
Aufenthalt von 1 Nacht im April 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2019

10/10 – Hervorragend

S

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Einfach tolles Hotel, mit Tradition der Afternoon Tea iist einer der Besten
Aufenthalt von 3 Nächten im Dezember 2018

10/10 – Hervorragend

Constantin, Munich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5-Sterne Hotel mit allen Annehmlichkeiten. Spa und Restaurant Brasserie extravagant.
Aufenthalt von 4 Nächten im Dezember 2018

10/10 – Hervorragend

MGH, Bamberg, Franken

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegen an der Princess Street im Herzen von Edinburgh. Bahnhof und Bushaltestellen gleich um die Ecke.
Aufenthalt von 3 Nächten im Oktober 2018

10/10 – Hervorragend

Bea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super tolles Hotel!
Aufenthalt von 1 Nacht im Juli 2018

10/10 – Hervorragend

Dr. Karl Heinz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wohlfühloase
Ein wunderbares Gebäude in exzellenter Lage. Viele Sehenswürdigkeiten Edinburghs sind fußläufig bestens zu erreichen. Wer gerne einkaufen möchte, kommt in unmittelbarer Nähe voll auf seine Kosten. Der General Manager ist sehr freundlich und kümmert sich persönlich um viele Dinge. Das gesamte Team des Hauses - Rezeption, Concierge, Service etc. - ist überaus freundlich, kompetent und hilfsbereit. Einen Besuch dieses Hotels kann ich wärmstens empfehlen.
Aufenthalt von 4 Nächten im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr angenehm und komfortabel
Aufenthalt von 3 Nächten im Mai 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All in all we had a nice stay
Well, it's the Balmoral, a landmark in Edinburgh.The hotel ist just beautiful, everyone was very friendly. Unfortunately we were told upon arrival the Wifi would be turned off at 11pm (there was no notification in advance) which was a bit inconvenient as we needed to prepare for a seminar. The room was very nice, we had a beautiful view of Calton Hill. We had a Classic Room which was very nice and quite big, but a bit badly assembled as the cabinet in which the Nespresso machine and the water boiler as well as the minibar were in was right in front of the bed and could not be opened and used properly, because the bed was in its way (there are just about 35cm between bed and cabinet). So we asked the housekeeping and she literally crawled into the cabinet to get the coffee machine out and put it on the desk. When we came back the evening housekeeping had put it back into the cabinet. We were then offered room service coffee for the next morning. It is not like the room was not big enough (also bathroom is huge and great), just inconveniently assembled, but we got the feeling that as we were "just" staying in a classic room it was space-saving and I think no one who stays in such a hotel should feel that way. Also as the heating did not work and we were given an electric heater (I went to the reception at 11pm), usually in such a hotel you get offered a different room or other amenities or so. The Spa is amazing, we went to the steam room there and everyone was very helpful.
Aufenthalt von 1 Nacht im Februar 2018

6/10 – Okay

Jana, Vienna

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
great location, great staff
super staff, super Service, great Food and the very best Location. However, the facilities / rooms and the technical Standard of the hotel is somehow low and do not comply with a *****Standard. The best years are over.

10/10 – Hervorragend

Judith, Graz/ Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Balmoral ist die Sensation dieser Stadt!
Wir waren zu zweit, von Mo bis Fr, in diesem tollen Hotel, in dieser schönen aber windigen Stadt! Edinburgh ist sicher eine Reise Wert, aber warme Kleidung und eine Kopfbedeckung darf man nicht vergessen. Das schöne an dieser Stadt ist, dass die Altstadt kompakt ist und man alles fußläufig besichtigen kann. Wer nicht gehen mag, der hat aber Busse, Straßenbahnen und Züge in alle Richtungen. Das Taxifahren ist günstig und sehr angenehm. Das Balmoral ist der Mittelpunkt dieser Stadt! Exklusiv ist hier alles, auch die Preise! Ich würde aber in keinem anderen Hotel wohnen wollen!

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
super netter Service hilfreich gut und kompetent

10/10 – Hervorragend

Dawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I booked this stay for my parents so they can go on their dream trip. They said the hotel was gorgeous, clean, and the staff was amazing, specifically Andrew who recommended places and checked in with them frequently to make sure they were enjoying their trip. The location was perfect and there was so much to do within walking distance. Highly recommend and my parents want to go back soon!
Aufenthalt von 5 Nächten im März 2024
Antwort von Andrew McPherson am 12. Apr. 2024
Dear Dawn, Thank you so much for your kind review. We appreciate you taking the time to share your experience online.We are delighted to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is our primary focus, and we are thrilled to know that we succeeded in making your visit special.Our team is truly dedicated to ensuring each guest feels welcomed, and I will take great pleasure in sharing such positive feedback with them.Once again, thank you for choosing The Balmoral. We appreciate your support and we look forward to the opportunity to welcome you back in the future.Wish all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

CHRISTINA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at The Balmoral! Luxury at it's best. The staff was top-notch...always eager to assist with anything we might need. Loved the turn down service at night...we were definitely pampered during our stay here. Would highly recommend and look forward to our next stay here!
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Lillia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We loved our stay at the Balmoral. Excellent service! Thank you for the little treats everyday. Nice touch!
Aufenthalt von 7 Nächten im März 2024
Antwort von Andrew McPherson am 4. Apr. 2024
Dear Lillia, Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon.With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Max

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful Hotel and the Afternoon tea service was sublime. They accommodate my husband's dairy and egg allergies for our meals. The morning buffet breakfast was just right to start the day. Only note is hotel is right next to Waverly Station do it's a bit crowded in front of the hotel.
Aufenthalt von 4 Nächten im März 2024
Antwort von Andrew McPherson am 4. Apr. 2024
Dear Max,Thank you so much for your kind review. We appreciate you taking the time to share your experience online.We are delighted to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is our primary focus, and we are thrilled to know that we succeeded in making your visit special.Our team is truly dedicated to ensuring each guest feels welcomed, and I will take great pleasure in sharing such positive feedback with them.Once again, thank you for choosing The Balmoral. We appreciate your support and we look forward to the opportunity to welcome you back in the future.Wish all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were exceptional! Stayed for 2 nights and cannot fault any aspect of the hotel, the staff from the minute you greet the consierge staff to the housekeepers 10/10. Food & Drink choice is top class. We are already looking to re-book. Honestly, ask for anything and they will do their best to assist.
Aufenthalt von 2 Nächten im März 2024
Antwort von Andrew McPherson am 19. März 2024
Dear JonathanAllow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With all good wishesAndrew McPhersonGeneral Manager

10/10 – Hervorragend

George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic hotel 5 stars
Aufenthalt von 1 Nacht im März 2024
Antwort von Andrew McPherson am 12. März 2024
Dear GeorgeWe would like to thank you very much for choosing to stay at The Balmoral during your time in Edinburgh.We are truly delighted and proud you took away such positive impressions of your recent stay with us. The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future.With all good wishesAndrew McPhersonGeneral Manager

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Balmoral is an oasis away from the hustle and bustle of Princes Street. We were wearily travellers and from having our car parked, to the concierge, reception and then excellent decor and size of our room we found our stay to be an experience we are very keen to repeat. The food for breakfast and dinner was again served with polite discretion and in a low no hurry way that let us unwind from our busy itinerary.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Andrew McPherson am 7. März 2024
Dear Patricia,Thank you so much for your kind review. We appreciate you taking the time to share your experience online.We are delighted to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is our primary focus, and we are thrilled to know that we succeeded in making your visit special.Our team is truly dedicated to ensuring each guest feels welcomed, and I will take great pleasure in sharing such positive feedback with them.Once again, thank you for choosing The Balmoral. We appreciate your support and we look forward to the opportunity to welcome you back in the future.Wish all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Philippe

Mit dem Partner gereist
Établissement exceptionnel, le personnel est au top. Une très belle adresse pour découvrir Édimbourg
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Andrew McPherson am 4. März 2024
Cher Philippe,Merci d'avoir pris le temps de poster et je suis ravi que vous ayez apprécié votre séjour avec nous ici au Balmoral.J'apprécie que vous ayez souligné l'excellent service de nos merveilleux membres de l'équipe ainsi que notre emplacement fantastique au cœur de cette ville majestueuse.J'espère sincèrement que nous aurons le grand plaisir de vous accueillir à nouveau dans le futur. De rien.Avec tous mes bons voeuxAndrew McPhersonDirecteur général

10/10 – Hervorragend

Elisa

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andrew McPherson am 22. März 2024
Dear Elisa, Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andrew McPherson am 20. Feb. 2024
Dear DanielThank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Gregory

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Andrew McPherson am 22. März 2024
Dear Gregory,Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Jeevagan, Chippenham

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Located in City centre and close to all attractions
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Andrew McPherson am 23. Jan. 2024
Dear JeevaganAllow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.We hope we shall have the opportunity to welcome you back again soon.With very best regards,Andrew McPhersonGeneral Manager

6/10 – Okay

victor

Gut: Sauberkeit und Personal & Service
Average. Not a five star hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Andrew McPherson am 25. Jan. 2024
Dear Victor, Allow me to thank you for finding the time to review your experience at The Balmoral.I am sorry however, that you did not feel the stay was 5 star. Perhaps you will allow us the opportunity to learn further from your experience. Please do not hesitate to reach out if you wish to discuss.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Lindsay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had another amazing stay at the Balmoral. Absolute outstanding. The staff couldn't do enough for us and always make us feel so special and welcome. It was a special occasion and treat for us, so worth it, we loved it. Cant emphasise enough how nice all the staff were to us and how amazing the food was. First class. Thanks to you all.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Andrew McPherson am 16. Jan. 2024
Dear LindsayThank you for choosing The Balmoral as your destination residence whilst in Edinburgh and for taking the time to provide feedback on your stay.It is always a pleasure to receive positive feedback and we will share this with the team, whom I am sure will be encouraged by your comments.We hope to be able to welcome you back in the future.Warm regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Suzanne

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andrew McPherson am 16. Jan. 2024
Dear SuzanneThank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Nicolas Pascal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Posizione eccellente, atmosfera magica, concierge e staff molto cordiali e professionali.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Andrew McPherson am 15. Jan. 2024
Caro Nicolas PasqualGrazie per la tua gentilissima recensione a cinque stelle. Sono felice che tu abbia trascorso un meraviglioso soggiorno con noi e spero davvero che avremo il grande piacere di accoglierti di nuovo in futuro. Sei il benvenuto.Con tutti i migliori auguriAndrew McPhersonDirettore generale

10/10 – Hervorragend

Garry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
First Class Service
Another incredible visit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Garry,Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Balmoral Hotel, Edinburgh
Quite a few positive points to the stay at Balmoral, but the stand out was the staff not only meeting but exceeding our expectations innall aspects.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Andrew McPherson am 12. Jan. 2024
Dear John, Thank you for choosing The Balmoral as your destination residence whilst in Edinburgh and for taking the time to provide feedback on your stay.It is always a pleasure to receive positive feedback and we will share this with the team, whom I am sure will be encouraged by your comments.We hope to be able to welcome you back in the future.Warm regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent turn down service!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Andrew,Thank you so much for your kind review. We appreciate you taking the time to share your experience online.We are delighted to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is our primary focus, and we are thrilled to know that we succeeded in making your visit special.Our team is truly dedicated to ensuring each guest feels welcomed, and I will take great pleasure in sharing such positive feedback with them.Once again, thank you for choosing The Balmoral. We appreciate your support and we look forward to the opportunity to welcome you back in the future.Wish all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Meghan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Meghan, Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Andrew McPherson am 20. Feb. 2024
Dear RobertAllow me to thank you for finding the time to provide a 5 star rating following your recent stay at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon.With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay for the family. Staff was friendly and helpful!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Sir or Madam,Allow me to thank you for finding the time to write this lovely comment about your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Martin,Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Eric

Mit der Familie gereist
Gut: Ausstattung
We thoroughly enjoyed our stay at The Balmoral. Its location is central to everything, and we walked everywhere. The heated floor in the bathroom was fantastic! We also loved that our family was given connecting rooms. Everything was easy! I would definitely stay there again and would recommend it to all my family and friends!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Eric,Thank you so much for your kind review. We appreciate you taking the time to share your experience online.We are delighted to hear that you enjoyed your stay with us. Providing exceptional service and creating memorable experiences for our guests is our primary focus, and we are thrilled to know that we succeeded in making your visit special.Our team is truly dedicated to ensuring each guest feels welcomed, and I will take great pleasure in sharing such positive feedback with them.Once again, thank you for choosing The Balmoral. We appreciate your support and we look forward to the opportunity to welcome you back in the future.Wish all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Kian

Gut: Personal & Service
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Kian, Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

WATANABE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Andrew McPherson am 9. Feb. 2024
Dear Watanabe,Thank you for taking the time to leave us a 5-star rating. We are thrilled to hear that you had a positive experience at The Balmoral. Our entire team is dedicated to delivering world class Scottish hospitality, and it is truly rewarding to see this reflected in your feedback.Please do not hesitate to reach out to us if you have any comments or suggestions. We welcome the opportunity to continually improve.Once again, thank you for choosing The Balmoral. We sincerely appreciate your support.With all good wishes, Andrew McPhersonGeneral Manager

10/10 – Hervorragend

JULIE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Andrew McPherson am 12. Jan. 2024
Dear Julie, Allow me to thank you for finding the time to rate your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Andrew McPherson am 22. Dez. 2023
Dear Emma,Allow me to thank you for finding the time to rate your fabulous experience at The Balmoral.I will extend your compliments to the entire team, who will be delighted to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable!With very best regards,Andrew McPhersonGeneral Manager

10/10 – Hervorragend

Liam

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Andrew McPherson am 20. Dez. 2023
Dear LiamThank you for your 5 star rating. I very much hope we shall have the great pleasure of welcoming you back to The Balmoral in the future.With all good wishesAndrew McPhersonGeneral Manager