Thank you for your stay and for your review.

Thank you for your kind words regarding our staff. We're delighted to hear that you found them kind and welcoming. Providing excellent service and creating a warm atmosphere for our guests is always our top priority. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards,George MiliarasFront Desk Duty Manager

Thank you for your kind words about Apex Waterloo Place Hotel. We're pleased to hear that you found our hotel centrally located and easily accessible with public transportation. It's wonderful to know that you enjoyed exploring the nearby attractions, and we appreciate your compliments on our friendly staff and hearty breakfast.We value your feedback and hope to have the pleasure of welcoming you back for another positive experience. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing Apex Waterloo Place Hotel.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay

Thank you for choosing Apex Waterloo Place Hotel and for taking the time to share your positive experience.We are delighted to hear that you found our hotel to be nice and clean. Our housekeeping team works diligently to maintain high standards of cleanliness and hygiene, and it's gratifying to know that their efforts contributed positively to your stay.If there were any other aspects of your visit that stood out or if you have any suggestions for how we can make your future stays even more enjoyable, we would love to hear from you. Your feedback is invaluable in helping us continue to provide the best experiences for our guests.We hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel soon. Please don't hesitate to reach out to us for any assistance with future bookings or to share any further feedback.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your thoughts on your recent stay at Apex Waterloo Place Hotel. We're pleased to hear that you found our location to be convenient, especially in terms of proximity to shopping opportunities.It's also wonderful to know that you appreciated the option of a large breakfast. We strive to offer a variety of options to suit all of our guests' needs, and we're glad to hear that this particular aspect was to your liking.Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Dear Franz,Thank you for your rating, and we appreciate your feedback. If there are any specific aspects of your experience that you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure that your next stay with us is even more enjoyable.Best regards,Dave Duty ManagerApex Hotels

Dear ErikaThank you for your kind feedback and we hope to welcome you again to Apex Waterloo Place Hotel.Euan ReceptionApex Waterloo Place

Dear Kerstin, Thank you for choosing Apex Waterloo Place Hotel. We are delighted you enjoyed your stay. We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon. Warm regards, IlonaReception

Dear Tabea,Thank you for sharing your feedback with us regarding your recent stay. We're sorry to hear that your experience fell short of your expectations, and we appreciate you bringing these issues to our attention.We apologize for any inconvenience caused by the cleanliness of your room and the lack of friendliness from our staff upon your arrival. We take these matters seriously and will address them with our team to ensure that they do not happen again in the future.Regarding the soundproofing, we understand how disruptive noise can be and we're sorry that this affected your stay. We'll take steps to improve the soundproofing in the rooms to enhance the comfort of our guests.We're also sorry to hear that breakfast and the service there did not meet your expectations. We'll take steps to improve the quality of our breakfast and the level of service provided to our guests .Once again, thank you for your feedback. We hope to have the opportunity to welcome you back and provide you with a better experience.Best regards,Savia RodriguesFront Office Manager

Dear Patrick,We are delighted to read you enjoyed your time with us. Thank you for taking the time to provide feedback, we hope to welcome you back soon.Kind regards,Sebi Night Manager Front Desk Reception

Dear roland,Thank you for choosing Apex Waterloo Place Hotel We are delighted you enjoyed your stay We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warm regards,David GardinerDuty Manager

Good evening Loannis, Thank you for taking the time to provide feedback, it is greatly appreciated. I'm sorry to read about your experience with ourselves, we aim to ensure all guests leave satisfied with their stay and it is evident that did not happen on this occasion - My apologies. I have taken the comments you have made and made sure the relevant departments are aware. We will take them on board and ensure we provide a better experience to all our guests going forward. My apologies once again and thank you for your time. Kind regards, Claire | Night Manager

Thank you so much for your positive feedback about Apex Waterloo Place Hotel. We're delighted to hear that our central location in Edinburgh, close to the central train station, added value to your stay. We strive to provide our guests with the best possible experience, and your kind words are greatly appreciated.We look forward to welcoming you back to our hotel in the future for another excellent stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your stay and your review.

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that our staff made your stay memorable. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us again during your visit to Edinburgh, and for taking the time to share your feedback. We're delighted to hear that you had another enjoyable experience with us and that you found our hotel clean, quiet, and conveniently located.We're sorry to hear that you found the restaurant experience to be better during your previous stay. Please rest assured that your feedback has been shared with our restaurant team to ensure that we maintain the high standards of service that our guests expect from us.We truly appreciate your continued loyalty and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us at Apex Waterloo Place Hotel and for sharing your feedback with us. We're thrilled to hear that you had a superb breakfast experience and that Irene provided exceptional service by ensuring your AirPods were shipped to your next destination in London.Your kind words have been passed along to Irene and the breakfast team, who will be delighted to hear that their efforts were appreciated.We look forward to welcoming you back for another memorable stay whenever your travels bring you to Edinburgh again.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Apex Waterloo Place Hotel. It's fantastic to know that you found our location excellent, our service top-notch, and our staff friendly and helpful.Providing a clean, comfortable haven for our guests is always our goal, and we're thrilled that we could meet your expectations in this regard.We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our team went above and beyond to accommodate you and that you enjoyed the use of our facilities while waiting for check-in. It's wonderful to know that you found your room spacious and that you appreciated the little touches like our rubber duck souvenir.We strive to make every guest's stay as relaxing and enjoyable as possible, and it's rewarding to hear that we succeeded in making your holiday even better. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at Apex Waterloo Place Hotel and that our rooms, cleanliness, and friendly service met your expectations. Our team strives to provide exceptional hospitality and ensure our guests have a comfortable and memorable experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.Warm regards,George MFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback! We're delighted to hear that you had a good stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and that our team provided excellent and friendly service. It's great to know that you found our rooms beautiful and our hotel convenient. We're delighted that you enjoyed the delicious food and service at our on-site restaurant, especially the Belgian waffles with thick bacon and maple syrup – it sounds delicious!We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your continued loyalty and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our good location, nice facilities, and friendly, attentive staff during your stays at the Apex Waterloo Place Hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for many more enjoyable visits in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

We're delighted to hear that you enjoyed the convenient location of our hotel, with everything you need just a short walk away. It's fantastic to know that you found the layout of the room to your liking and appreciated the spaciousness of the bathroom, especially when traveling with family. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our great location with perfect access to the hop-on-hop-off bus system, as well as our delicious breakfast offerings. We appreciate your feedback regarding the dinner staff and will certainly address this internally to ensure an improved experience for our guests in the future. We're glad to hear that you found the location convenient for exploring other dining options and would be honored to welcome you back for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the breakfast service provided by our wait staff. However, we're sorry to learn about the challenges you experienced with the evening wait staff. Please accept our sincere apologies for the inconvenience caused by the inaccuracies in your order and the lack of communication among the staff. Rest assured, we will address these issues internally to ensure a smoother and more coordinated dining experience in the future. We're glad that you found the food to be very good despite the service challenges. Your feedback is invaluable to us, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more seamless dining experience on your next visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient for your travel needs.It's fantastic to know that you found our staff to be fantastic and that you were pleased with your room. Providing excellent service and comfortable accommodations are our top priorities, and we're thrilled that we could meet your expectations.Should your travels bring you back to Edinburgh in the future, we would love to welcome you back for another fantastic stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words! We are thrilled to hear that you had a great experience at our hotel and that our staff and location met your expectations.At Apex Waterloo Place Hotel, we strive to provide excellent service and ensure our guests have a wonderful stay.We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review and recommendation. We are thrilled to hear that our staff made you feel like honored guests and family members during your stay. Providing exceptional hospitality is our top priority, and it's rewarding to know that we succeeded in creating a memorable experience for you.Your kind words mean a lot to us, and we truly appreciate your recommendation. It was a pleasure having you as our guest, and we hope to welcome you back to Apex Waterloo Place Hotel soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed our excellent location, which provided convenient access to both old and new town Edinburgh. It's fantastic to know that you found our staff to be exceptionally friendly and professional, and that you had a positive experience using our spa facilities.Your kind words mean a lot to us, and we're thrilled to hear that you would definitely stay with us again. We look forward to welcoming you back to Apex Waterloo Place Hotel for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback and for your review.

hope this message finds you well.I wanted to take a moment to extend our sincere gratitude for choosing Apex Waterloo Place Hotel for your recent stay and for sharing your experience with us.We are delighted to hear that you found your room charming and that Tomy at the front desk provided exceptional service to accommodate your needs, especially considering the diverse requirements of your group, including a senior member and young family members. Tomy is a valued member of our team, and we are thrilled to hear that he went above and beyond to ensure your comfort and satisfaction during your stay.Your kind words will be shared with Tomy and the rest of our team, as they serve as a great source of motivation for us to continue delivering outstanding service to all our guests.Thank you once again for choosing Apex Waterloo Place Hotel. We look forward to welcoming you back soon for another memorable experience. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay.

Thank you for choosing to stay at Apex Waterloo Place Hotel and for taking the time to share your feedback with us.We are delighted to hear that you had an excellent experience with our staff and service during your recent stay. Providing exceptional service is our top priority, and it is always rewarding to receive positive feedback from our valued guests.Your kind words will be shared with our team, who will be thrilled to know that their efforts contributed to making your stay memorable. We strive to create a wonderful experience for all our guests, and it is gratifying to know that we succeeded in doing so for you.We sincerely appreciate your recommendation and look forward to welcoming you back to our property in the future. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a lovely experience during your stay at Apex Waterloo Place Hotel.It's wonderful to know that you found our hotel to be perfectly situated in the heart of the city. We are delighted to hear that you would choose to stay with us again on your next visit to Edinburgh.Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay,

Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location, warm welcome, well-maintained property, and lovely room during your stay with us.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty Manager

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of hot water during your stay. Providing a comfortable and pleasant experience for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please rest assured that we take your feedback seriously and will address the issue promptly to ensure that it does not recur in the future. We hope that you will give us another opportunity to serve you better and provide you with the exceptional stay you deserve.If there is anything else we can do to make amends for the inconvenience you experienced, please do not hesitate to let us know.Warm regards,George MiliarasFront Desk Duty Manager

Thank you for sharing your positive feedback with us! We're delighted to hear that you found our location to be perfect for your needs and that you were able to explore the city easily by foot as well as access public transportation conveniently.We strive to provide our guests with a comfortable and convenient experience, and we're thrilled to know that we succeeded during your stay. Should you find yourself in the area again, we would be honored to welcome you back for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty Manager

Thank you for sharing your feedback! We're delighted to hear that you had a good stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words regarding our staff's helpfulness and attentiveness. We strive to provide excellent service to all our guests, and it's rewarding to hear that we succeeded during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.Best regards,George MiliarasFront Desk Manager

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found the standard of your room excellent and that you enjoyed the swimming pool facilities, which made for an enjoyable end to your day.We appreciate your feedback and hope to welcome you back to Apex Waterloo Place Hotel in the near future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words! We are delighted to hear that you had a great stay with us.If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to ensure your experience with us is nothing short of excellent.We hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words regarding our staff's helpfulness. We strive to go above and beyond to ensure our guests have a memorable and comfortable stay with us.Your appreciation means a lot to us, and we'll be sure to pass on your compliments to our team. If there's anything else we can assist you with during your time here, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel