Außenbereich

Bewertungen von Super 8 by Wyndham Menomonie WI

2 out of 5
Super 8 by Wyndham Menomonie WI
1622 Broadway St N, Menomonie, WI

Bewertungen

7,6

Gut

239 von insgesamt 914 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
350 von insgesamt 914 Gästebewertungen haben eine Bewertung von 8 - Gut" "
187 von insgesamt 914 Gästebewertungen haben eine Bewertung von 6 - Okay" "
88 von insgesamt 914 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
50 von insgesamt 914 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

William

Aufenthalt von 2 Nächten im März 2024
Antwort von om am 27. März 2024
We're delighted to hear that you found our premises clean and our staff kind during your stay. Your satisfaction is our priority, and we're grateful for your acknowledgment. We look forward to hosting you again in the future.

10/10 – Hervorragend

Mary Jane

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was wonderful & very helpful. Building is older so with lots of kids staying it wa a bit noisy, but not late. Breakfast are was small so had to share tables, but that's OK.
Aufenthalt von 1 Nacht im März 2024
Antwort von om am 10. März 2024
Thank you for your kind words about our staff. We're delighted to hear they made your stay enjoyable. We appreciate your understanding about the noise levels and the limited breakfast area. We'll take your feedback into consideration as we strive to enhance our guest experience. We hope to welcome you back for another positive stay in the future.

6/10 – Okay

Allison

Aufenthalt von 1 Nacht im März 2024
Antwort von om am 10. März 2024
We appreciate you taking the time to provide us with feedback and a 3-star rating. We value your honesty and want to ensure that every guest has a satisfactory experience. If there were specific aspects that contributed to your rating, we'd love to hear more details to better understand and address any areas needing improvement. Your insights are crucial to our ongoing efforts to enhance guest satisfaction, and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Hervorragend

Wesley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful front desk employee.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von om am 20. Feb. 2024
We appreciate your kind words about our front desk employee! Thank you for recognizing their friendliness and helpfulness. If you have any further feedback or if there's anything else we can assist you with, feel free to let us know. We hope to welcome you back soon!

8/10 – Gut

Jenna

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von om am 24. Feb. 2024
Thank you so much! We really appreciate your kind words and positive feedback. It means a lot to us!

8/10 – Gut

Laura

Aufenthalt von 1 Nacht im Februar 2024
Antwort von om am 21. März 2024
Thank you for sharing your experience! We're thrilled to hear that you found our hotel comfortable and we hope to welcome you back again soon!

10/10 – Hervorragend

Donna m

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful and friendly. Mygreat granddaughters had so much fun. Great selection for breakfast. Updating is looking good. Would sure stay again.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von om am 20. Feb. 2024
Thank you for your positive feedback! We're delighted to hear that our staff was helpful and friendly, and that your great granddaughters had a wonderful time. We're also pleased that you enjoyed the breakfast selection and noticed the positive updates. We look forward to welcoming you again in the future!

4/10 – Schlecht

Tara

Mit Haustieren gereist, Mit dem Partner gereist
I went down at 8am to get breakfast and they literally were out of everything. From what it looked like there wasn’t much for breakfast anyways. Three very small crockpots but they were empty.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von om am 20. Feb. 2024
I apologize for the inconvenience you experienced with our breakfast service this morning. We understand your frustration and are actively working to address the issue to ensure a better experience for you in the future. Thank you for bringing this to our attention.

4/10 – Schlecht

Blue

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von om am 11. Feb. 2024
Thank you for sharing your feedback. We apologize for any shortcomings during your stay. Your input is valuable, and we're committed to improving our services.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Nice crew very nice place always nice coming back to Menomonie WI this place has came along way from rags to riches keep up the great customer service guys and gals 😁
Aufenthalt von 3 Nächten im Januar 2024
Antwort von om am 17. Jan. 2024
Thank you for your wonderful review! We're delighted to hear that you find our crew nice and the place welcoming. It's always a pleasure to have you back in Menomonie, WI. We appreciate your kind words and encouragement. Our team is committed to delivering great customer service. Looking forward to welcoming you again with a smile!

4/10 – Schlecht

Jaime

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von om am 17. Jan. 2024
We appreciate your feedback, and we're sorry to hear that your experience didn't meet your expectations. We value your input and would like to learn more about your specific concerns. If you're willing to share more details, please reach out to our customer service team so we can address and improve upon the issues you encountered. Thank you for bringing this to our attention.

8/10 – Gut

Michael

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very polite, pleasant and attentive. It helped make our stay memorable. I would definitely stay at your hotel again. Thanks
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von om am 28. Dez. 2023
Thank you for your amazing comments. I will share this with my staff and we are happy you loved the stay. We are happy to see you again. Have a great day.

8/10 – Gut

Carle

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von om am 17. Jan. 2024
Thanks for the 4-star review! We appreciate your feedback. We value your support!

10/10 – Hervorragend

April

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von om am 28. Dez. 2023
Thank You so much for the review. We will try our best to deliver the same experience again. Thank you and have a great day.

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff. Very clean rooms.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von om am 5. Dez. 2023
Thank you so much for your positive review and choosing to stay with us! We're delighted to hear you had a great experience. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to welcoming you back for another wonderful stay.

10/10 – Hervorragend

NEIL, FORT RIPLEY

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von om am 24. Nov. 2023
We're so glad you had a good time at our hotel. Our team worked hard to make everything cool for you. Your feedback about our place and the nice things you said really makes us happy. We can't wait to have you back! If there's anything you loved or think we can do better, just let us know.

6/10 – Okay

Bill

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Old hotel. Room lacked outlets for electronics and tv was small.
Aufenthalt von 1 Nacht im November 2023
Antwort von om am 21. Nov. 2023
We are so sorry for the problem you experienced. We are renovating the hotel in December. So, hopefully, we will see you back in 2024. Thanks

6/10 – Okay

Brenda

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Close to things ,needs updating
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 28. Okt. 2023
We deeply regret any inconveniences you experienced during your stay at our hotel. We take your feedback seriously and are actively addressing the issues to enhance the overall guest experience. Your satisfaction is our priority, and we hope to welcome you back for a more enjoyable visit in the future.

6/10 – Okay

Travis

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 25. Okt. 2023
We're absolutely thrilled to receive your incredible 6-star review! Your support and positive feedback mean the world to us, and we're grateful to have you as a valued customer. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again in the future!

8/10 – Gut

timothy

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
worth it
2nd stay, and you get what you pay for. I came back. Easy stay, nice enough breakfast, not an extremely large parking lot but adequate for single vehicles. Somewhat outdated but fine.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 25. Okt. 2023
Thank You for your amazing review.

2/10 – Ungenügend

Christine

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn’t stay there. I said a different motel raise of Venus because last time I was there they double charge me for for fee that was unnecessary when they’re only supposed to do it once because they had a young kid up there who had no idea what he was doing second off I went to go sit in the hot tub that night, and the water was almost green, made me sick to my stomach And the beds are very uncomfortable and they’re not cleaned as they should be
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von om am 23. Okt. 2023
We extend our sincerest apologies for the unfortunate experience you encountered during your previous stay. It is truly regrettable to hear about the double charge, the inexperienced staff member's service, the condition of the hot tub, uncomfortable beds, and cleanliness issues. We take full responsibility for these shortcomings and will address them diligently to ensure they do not reoccur. Your feedback is invaluable, and we appreciate your candor. Please consider giving us another opportunity to exceed your expectations in the future. Your satisfaction is our utmost priority, and we are committed to improving our services.

6/10 – Okay

Brenda

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Convenient location, but bathroom fan didn’t work and room smelled musty.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 21. Okt. 2023
We appreciate your feedback regarding our convenient location. However, we apologize for the inconvenience caused by the non-functional bathroom fan and the musty smell in your room. Your comments help us improve, and we'll address these issues promptly to ensure a more pleasant stay for our guests in the future. Thank you for bringing this to our attention.

4/10 – Schlecht

Tayla

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Never again
Bathroom was very small. Enough room for the door to swing in without hitting the toilet or shower. Walking into the room, it smelled musty and was a huge turnoff. I was very disappointed. It was so bad that i had to grab a air wick plug in from the hallway.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 16. Okt. 2023
I'm genuinely sorry to hear about your disappointing experience with the bathroom size and the musty smell in your room. Your comfort and satisfaction are of paramount importance to us, and it's clear we fell short on this occasion. Please accept our sincerest apologies for any inconvenience you encountered. We'll take your feedback seriously and use it to make the necessary improvements to ensure a more pleasant stay for our guests in the future. If you choose to stay with us again, we'll make it our priority to provide you with a much more enjoyable and comfortable experience. Thank you for sharing your concerns.

6/10 – Okay

Nathan

Mit der Familie gereist
Gut: Personal & Service
My son found three small roach looking bugs walking around in our room!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 16. Okt. 2023
I'm truly sorry to hear about the issue you encountered during your stay, and I apologize for any inconvenience this may have caused. We take such matters very seriously and appreciate you bringing it to our attention. It's disheartening that you weren't informed about this issue at the front desk, as it's our responsibility to address such concerns promptly. Rest assured, we will investigate the matter thoroughly and take immediate steps to ensure that it doesn't happen again in the future. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to make it up to you on a future visit. Please don't hesitate to contact us if you have any further questions or concerns. Your comfort and satisfaction are of utmost importance to us.

6/10 – Okay

Vicky

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
AC did not work properly. Ran constantly and never got cool. And when it was running it smelled musty and the unit looked dirty. Of the 2 nights we stayed only one morning had any breakfast items. Second morning breakfast was all gone by 8:30 (breakfast was to be until 9).
Aufenthalt von 2 Nächten im September 2023
Antwort von om am 14. Okt. 2023
I apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the AC was inefficient, the unit seemed dirty, and there were breakfast availability issues. We take your feedback seriously, and we will immediately address the AC problems and improve our breakfast service to ensure it meets our standards. We value your feedback and hope you'll consider giving us another chance in the future to provide you with a more pleasant experience. Thank you for bringing these issues to our attention.

10/10 – Hervorragend

Nicholas

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von om am 2. Nov. 2023
We're thrilled to hear that you had a 5-star experience at our hotel! Thank you for your kind words and for choosing us for your stay. We look forward to welcoming you back in the future.

6/10 – Okay

Lynn

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von om am 31. Okt. 2023
We're sorry to hear that your recent stay at our hotel didn't fully meet your expectations. Your feedback is important to us, and we'd appreciate any specific comments or concerns you have so we can work on improving your future experiences with us. Your satisfaction remains our top priority, and we look forward to making your next visit even more enjoyable.

2/10 – Ungenügend

Kelton

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room had a terribly unpleasant odor.
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 4. Okt. 2023
We sincerely apologize for the unpleasant odor you encountered during your stay. Your comfort is our top priority, and we take your feedback seriously. We will investigate and address the issue promptly to ensure that future guests do not have a similar experience. Your feedback is invaluable to us, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 16. Okt. 2023
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our service. It's our utmost priority to provide our customers with top-notch quality and exceptional service, and your feedback reaffirms our commitment. We look forward to serving you again in the future, and please don't hesitate to reach out if you have any further questions or need assistance. Your support means the world to us, and we're grateful for the opportunity to have earned your trust.

4/10 – Schlecht

Sarah

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 27. Sept. 2023
We're truly sorry to hear about your less than satisfactory experience, and we apologize for any inconvenience you may have encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve. We take your comments seriously and will investigate the issues you've raised to ensure they are addressed promptly. Please know that this is not reflective of the high standards we aim to uphold. We hope you'll consider giving us another chance to provide you with a more positive and enjoyable experience in the future. Thank you for bringing this to our attention.

8/10 – Gut

Mary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 25. Sept. 2023
Thank you so much for the incredible 8-star review! We're thrilled to hear that you had such a fantastic experience at our hotel. Your kind words motivate us to continue delivering exceptional service and ensuring every guest has a memorable stay. We can't wait to welcome you back for another outstanding visit!

6/10 – Okay

Tim

Aufenthalt von 1 Nacht im September 2023
Antwort von om am 25. Sept. 2023
We appreciate your honest 3-star review and the time you took to share your feedback. Your input helps us improve, and we're committed to making your next stay even better. If you have any specific suggestions or concerns you'd like to share, please feel free to reach out to our team. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us for your stay.

4/10 – Schlecht

Denise

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not worth the money or the risk
This hotel was conveniently located, and had plenty of parking. The beds were just so so. What was apparent was that it was badly in need of cleaning and repair. The carpets were threadbare and filthy in the rooms and hallways. I mean threadbare! There was one hand towel and one bathtowel per room, and no housekeeping services the entire 4 day stay. The parking lot was absolutely filthy with trash and grease and spilled foods. The biggest concern was that the side door to enter the stairs, which was right next to a street, DID NOT LOCK. There was a device to scan your key for entry, but it was broken. So the door was just available to open and enter directly to the stairwell and floors above- its like a Dateline episode waiting to happen. I was completely unnerved and will never stay here again.
Aufenthalt von 4 Nächten im September 2023
Antwort von om am 22. Sept. 2023
We sincerely apologize for your disappointing experience at our hotel. We take your feedback seriously, and we will immediately address the issues you've mentioned, including the cleanliness, maintenance, and security concerns. Our aim is to provide a comfortable and secure environment for our guests, and we clearly fell short of that during your stay. We deeply regret any inconvenience you faced, and we are committed to improving our services to ensure a better experience for future guests. Your feedback is invaluable to us, and we hope you might consider giving us another chance in the future to demonstrate our commitment to providing a quality stay. Thank you for bringing these issues to our attention.

8/10 – Gut

Laurie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 17. Sept. 2023
We're absolutely delighted that your recent stay with us exceeded your expectations, and we sincerely appreciate your glowing review. Your feedback fuels our passion for providing exceptional experiences to our guests, and it motivates us to continue delivering outstanding service. We can't wait to welcome you back soon for another memorable visit. If you have any specific suggestions or preferences to enhance your future stays, please do let us know. Thank you for choosing us, and we look forward to hosting you again!

10/10 – Hervorragend

Timothy m

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von om am 12. Sept. 2023
We are thrilled to receive your 5-star review! Thank you for choosing our hotel, and we're delighted to hear that your stay was exceptional. Our team strives to provide top-notch hospitality, and your positive feedback is a great motivation. We hope to have the pleasure of hosting you again soon, and if you have any special requests for your next visit, please don't hesitate to let us know.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im September 2023
Antwort von om am 29. Sept. 2023
We are thrilled to receive your 5-star review! Thank you for choosing our hotel, and we're delighted to hear that your stay was exceptional. Our team strives to provide top-notch hospitality, and your positive feedback is a great motivation. We hope to have the pleasure of hosting you again soon, and if you have any special requests for your next visit, please don't hesitate to let us know.

10/10 – Hervorragend

Enrique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to take a break and the best option
Aufenthalt von 2 Nächten im September 2023
Antwort von om am 8. Sept. 2023
Thank you for sharing your positive feedback! We're thrilled to hear that our hotel provided you with the perfect break and was your top choice. At [Hotel Name], we prioritize creating a relaxing and enjoyable atmosphere for our guests, and it's wonderful to know we succeeded during your stay. We eagerly await your return, and if there's anything specific you'd like next time, please don't hesitate to let us know.

10/10 – Hervorragend

Enrique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place for rest and vacation
Aufenthalt von 4 Nächten im August 2023
Antwort von om am 2. Sept. 2023
We greatly appreciate your positive feedback about our hotel being a wonderful place for rest and vacation. Ensuring our guests have a relaxing and enjoyable experience is our utmost priority. We hope you were able to fully enjoy our amenities and services. If you have any suggestions or highlights from your stay, please feel free to share as we're always looking to improve. We would love to welcome you back for another memorable stay, whether it's for relaxation or new adventures. Thank you for choosing our hotel, and we eagerly await the opportunity to serve you again soon!

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Clean, comfortable.
Aufenthalt von 1 Nacht im August 2023
Antwort von om am 29. Aug. 2023
Thank you for your positive feedback regarding your stay at our hotel. We're delighted to hear that you found our establishment clean and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean & Comfy
Nice place, clean, comfy bed. Pool area was great.
Aufenthalt von 1 Nacht im August 2023
Antwort von om am 29. Aug. 2023
We appreciate your kind words about your recent visit to our hotel. It's wonderful to hear that you enjoyed our pleasant environment, appreciated the cleanliness, and found the comfort of our beds to your liking. The positive feedback about our pool area is also greatly valued. We hope to have the pleasure of hosting you again for another fantastic stay.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von om am 28. Aug. 2023
Thank you immensely for your remarkable 10-star review! We are truly thrilled by your kind words and thrilled to have exceeded your expectations. Providing you with an exceptional experience is our utmost goal, and we're overjoyed to know we've achieved that. Your support means the world to us, and we eagerly await the pleasure of welcoming you back to our hotel for more wonderful moments.

10/10 – Hervorragend

Dennis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von om am 23. Aug. 2023
We're thrilled you enjoyed your stay at our hotel! Your positive feedback about our attentive staff, comfortable rooms, and welcoming environment truly warms our hearts. Thank you for your kind words and recommendation – we can't wait to welcome you back for another exceptional experience!

2/10 – Ungenügend

Cindy

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nee
Aufenthalt von 2 Nächten im August 2023
Antwort von om am 23. Aug. 2023
I apologize for the disappointment you experienced during your recent stay at our hotel. Your feedback is genuinely valued, and we're sorry for any inconvenience caused. We're committed to learning from your experience to enhance our services. Given another opportunity, we would be grateful to provide you with the experience you deserved. Thank you for sharing your concerns.

10/10 – Hervorragend

Adela Y

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The manager is always helpful including the rest of the staff ; the pool is welcoming ; nice breakfast ; comfortable bed & clean room ; carpet in the hallway rug(s) has its share of being walked a bunch of times but clean; going 2 years and have been staying here every time we visit Menomonie .
Aufenthalt von 1 Nacht im August 2023
Antwort von om am 13. Aug. 2023
Thank you for your kind words and continued loyalty over the past two years. We're thrilled to know that our helpful staff, welcoming pool, delicious breakfast, and comfortable rooms have consistently met your expectations. Your feedback on the hallway carpet is duly noted, and we'll continue to ensure a clean and comfortable environment for your future visits. Looking forward to welcoming you back to Menomonie!

10/10 – Hervorragend

Dick L

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good quality for the price
Aufenthalt von 2 Nächten im August 2023
Antwort von om am 10. Aug. 2023
We are delighted to hear that you found our hotel to offer excellent value for money! Providing our guests with a remarkable experience without compromising on quality is always our top priority. Your positive feedback motivates our team to continue delivering exceptional service and ensuring your stay was truly memorable. We look forward to welcoming you back on your next visit and exceeding your expectations once again. Thank you for choosing us and taking the time to share your wonderful review!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von om am 10. Aug. 2023
Wow, a 10-star review – that's truly extraordinary! We are absolutely thrilled that you had such an exceptional experience at our hotel. Your glowing feedback has brightened our day and serves as a testament to our unwavering commitment to exceeding expectations. We're elated to have played a part in making your stay remarkable, and we can't wait to have the privilege of welcoming you back for another unforgettable visit. Thank you for your incredibly kind words and for choosing us as your preferred destination!

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about our stay was great, except we reserved a King room thru Expedia (months prior to our stay) and when we got there they had none available. They gave us a room with two full size beds at no extra charge so all was good. If you really care about type of room best double check ahead of time to confirm.
Aufenthalt von 1 Nacht im August 2023
Antwort von om am 3. Aug. 2023
Thank you for your positive review! We're glad you had a great stay with us. We apologize for the inconvenience with the room reservation but are pleased that our team could provide a suitable alternative at no extra charge. To ensure the preferred room type, we recommend double-checking ahead of time. We hope to welcome you back soon!

6/10 – Okay

Thaddeus

Mit der Familie gereist
Family Reunion Near By
Two of each towel wasn't enough. I can understand not have to give a new towel every day, but trash could be picked up every day someone stays longer. Clean the checkouts first and then go back for the extended stays.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von om am 2. Aug. 2023
I want to extend my heartfelt apologies for the inconvenience you experienced during your recent stay. It's clear that we failed to provide the level of service we strive for, particularly with the insufficient towels and infrequent trash pickup for extended stays. Your feedback is invaluable, and we have already shared it with our teams to address the issues promptly. We are committed to making the necessary improvements to ensure a more enjoyable experience for all our guests in the future. Should you choose to stay with us again, please reach out to me directly, and I will personally ensure that your next visit exceeds your expectations. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust.

6/10 – Okay

Bill

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von om am 1. Aug. 2023
Thank you for taking the time to share your feedback. We value every opinion as it helps us improve and provide a better experience for all our guests. We apologize that your recent visit did not meet your expectations. Please know that we take your comments seriously, and we will use them to address any areas that may need improvement. We hope you will consider giving us another chance in the future to showcase our commitment to providing exceptional service. Your satisfaction is our top priority, and we will work hard to earn a higher rating from you on your next visit.

6/10 – Okay

Joyce

Could hear noise from room above us. The tv was way too small for the size of the room.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von om am 1. Aug. 2023
We sincerely apologize for the inconveniences you experienced during your stay, particularly the noise from the room above and the size of the TV, which fell short of your expectations. Your feedback is crucial to us, and we assure you that we are taking immediate steps to address these issues and prevent them from occurring in the future. Our ultimate goal is to ensure a comfortable and enjoyable experience for all our guests, and we regret that we didn't meet this standard during your visit. We appreciate your understanding and hope you will give us another opportunity to make it right on your next stay.