We booked this at the very last minute when we arrived at the hotel we had reserved and their pool was out of order. We arrived ten minutes later and they had a room ready to go. Loved the sofa area in the room. And the pool/hot tub was great. Breakfast was the best hotel breakfast we'd had in a while and the staff was super friendly. There's not a lot to do in the immediate vicinity but for our purposes it was great. Only complaint was that there wasn't a lot of TV channels (shrug) and we had to hunt for the hair dryer (which we did eventually find).
Kommentar von Hotelmanagement
10.04.2024 von Markkell Spencer, Hotelmanagement
I want to first thank you for staying at Springhill Suites Detroit Southfield! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you for staying with us and hope to see you soon!