Veröffentlicht am 03.03.2024
THE ROOM WAS GOOD AND CLEAN . THE PHONE WAS OUT OF SERVICE AND I WENT TO RECIPTION MY SELF ,ASKING THEM TO REOAIRE IT BUT NO BODY CAME..??
VERY STRANGE THAT SUCH GOOD HOTEL BUT THERE WERE NO ANY DRINKING WATER IN THE ROOM AND BECAUSE THE PHONE WAS OUT SO I WENT MYSELF TO ASK BATTEL OF WATER FROM RECIPTION....!!!!!!!
Kommentar von Hotelmanagement
09.03.2024 von Jo, Hotelmanagement
Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. I've shared with our feedback with our housekeeping leaders to ensure this is an isolated incident.