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Bewertungen von Ambassador, New Delhi - IHCL SeleQtions

5 out of 5
Ambassador, New Delhi - IHCL SeleQtions
Sujan Singh Park, Subramania Bharti Marg, New Delhi, Delhi N.C.R

Bewertungen

8,2

Sehr gut

166 von insgesamt 384 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
128 von insgesamt 384 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 384 Gästebewertungen haben eine Bewertung von 6 - Okay" "
25 von insgesamt 384 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 384 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Stefan Andreas

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

cima , düsseldorf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Eleganz
Ganz nette und freundlichen Mitarbeiter, immer Hilfbereit. Werde ich das haus wieder besuchen. Das haus besitzt eins sehr gute Restaurant. Speisen sind 100% Empfehlung Wert.
Aufenthalt von 3 Nächten im Juli 2017

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Untaugliches Wifi
Gratis Wifi nur fuer Mail etc. nutzbar. Im www liess sich kene Seite aufbauen. Wollen dass man schnelleres Internet dazukauft! Geht gar nicht in heutiger Zeit!

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Robynjeet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property in an amazing area. The reception greeted me in a friendly way and upgraded my room to a suite. I had a late flight the following day and they let me checkout at 3pm. Mr. Ajay Kumar, working at front security for the hotel was very friendly, accommodating and exemplary employee, who went above and beyond to make my stay comfortable. Thank you.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

SWASTIKA

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Shiva

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staffs are so kind and really helpful.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Rachel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was amazing. Excellent breakfast buffet. Spacious clean room
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommended by experienced travellers from Canada
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Hemang

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and service
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Vedavati

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely housekeeping and dining staff. Bhup Singh and Uma Shankar were very courteous and provided service with a smile. Also the gentleman who takes your luggage at the reception. I will be back at the Ambassador for sure. Spacious room and soundproof. Location is superb in terms of connectivity. Reception staff are fine but not as polished as the rest of the crew, but they are younger so that probably explains it.
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Colin, Molesworth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Ambassador is a nice hotel in the green New Delhi area of the city. A short walk away from a small shopping area with upmarket shops and reasonably priced restaurants and a bank with ATM. Also within walking distance (or short taxi/Tuk Tuk ride) is Lodi Gardens which has several historic buildings. The staff at the Ambassador are excellent as are the drivers of the Hotel Car service. The rooms and beds were also excellent. Would stay there again.
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

MADAN

Gut: Personal & Service
wonderful front door staff !! very polite and welcoming ( thank you ) Ms.. pooja, and the staff . VERY MUCH LACK OF TRAFFIC SPEED CONROL (cars) AT THE FRONT DOOR ! SAD !! Amazing staff at the breakfast room, thank you parkash ! kindest lady thank you Priya...Atul, uma , tea master lol. special thanks to mahesh..!!we appreciate you . very polite Ranjan at the house keeping dept.
Aufenthalt von 4 Nächten im Februar 2024

6/10 – Okay

Priya

Gut: Sauberkeit
I stay at Ambassador frequently when in Delhi if I cannot stay at my Club. I like the old world charm and the balconies and good sized rooms. The breakfast and the staff at breakfast are also lovely. Ambassador has a problem they need to fix if they are to be taken seriously -- they charge for ice! It took me 45 mins to get an ice tray delivered to my room (and, yes, I refused to pay for it). They need to read customer feedback and install an ice machine or provide ice trays in their fridge or make the ice delivery prompt and complimentary.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Anil

Mit dem Partner gereist
I have stayed several times at Ambassador Hotel! It is centrally located and the staff go above and beyond every time. The breakfast menu is the same everyday and gets monotonous! You need to provide some variety!
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff and a great breakfast!
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Neeti

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suite rooms pictures misleading Receptionist bad
Starting from Airport pickup - despite multiple phone calls to hotel ahead of arrival, the driver arrived 3 hours early. We told him to come at 11:30 am IST as we were waiting for our parent's flight to arrive. Receptionist didnt convey this to the driver and he was waiting at IGI from 8:30 am.We Booked 2 Allure Suites based on the pictures on the website. When we reached hotel, the suites were nowhere near the pictures. They were dark and damp. They dont face on the front side of the building. They are built inward facing which makes them dark. When I booked , I mentioned that I want a room which is well lit with natural light . The hotel receptionist Roshmita offered us double room instead of suite which was on first floor and third floor and faced to the front. When we said yes to be downgraded , she said 3rd floor room is not available. Then we were shown 3 rooms but none of them was well lit and upto the mark. We had to finally settle for a side facing room on 3rd floor . Next was the bed , it was small for three people and when we asked for extra single bed, she said it will cost us extra. It was a horrible experience with multiple viewings and downgrading from suite to a room which too didnt give us a experience we were expecting. Hotel staff needs to improve on respecting their words when they offer something.Also they should respect the drivers who make so much effort to do airport transfers.Breakfast in the morning was good . I wished I booked Lalit at same cost
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Songqiao, Walnut Creek

Gut: Ausstattung und Zustand der Unterkunft
Very clean and competitive price for a 5 star hotel. Close to many tourists spots using Uber or Ola
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Adam, Monterey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this humble hotel. It may be a dash faded, but it's vibe is warm. One of the best breakfasts, too. Staff went out of their way to be helpful. My room was clean and simple. The location may be the best--a minute walk to Khan market. It's a quiet place, nostalgic-feeling.
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

S

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decline in quality
I've stayed at the Ambassador many times. It has declined significantly. We waited nearly 2 hours to get a room. The bed was hard. Towels were old and threadbare. One day, there was toothpaste provided in the bathroom, the next day, a toothbrush. The restaurant charged exorbitantly (INR 1999 for a serving of dhal) for mediocre food.
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Vesna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Tarunjot

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Namita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I always stay at the Ambassador when I am in Delhi. It is close to Khan market, Lodi garden and a metro station. The staff are all excellent and always make me feel very welcome. It is my home away from home in Delhi. Love this hotel.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

8/10 – Gut

HIROYUKI

Aufenthalt von 4 Nächten im Dezember 2023

10/10 – Hervorragend

Jorge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es un hotel antiguo, cerca hay un centro comercial con diversos restaurantes y tiendas. El personal es muy amable y el restaurante de comida china una delicia. Lo recomiendo completamente.
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 20. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards, Akshat GuptaGeneral Manager Ambassador, New Delhi

10/10 – Hervorragend

ANU GIRIJA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay. Charming ambience. Staff were warm, friendly and hospitable. Would definitely visit again!
Aufenthalt von 3 Nächten im November 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 – Hervorragend

Karen

Aufenthalt von 4 Nächten im November 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

6/10 – Okay

Gilbert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im November 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 – Hervorragend

Vivienne

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 – Hervorragend

Nilesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean property. Staff were very nice and cooperative. Excellent dining
Aufenthalt von 1 Nacht im November 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 – Hervorragend

Aloke

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

10/10 – Hervorragend

Yong jea

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

4/10 – Schlecht

Saamarth

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

8/10 – Gut

NITIN, Irvine

Gut: Sauberkeit, Personal & Service und Ausstattung
The location and services are excellent. It is an older property and has a colonial past feel which is a nice contrast to the modern day hotels construction and look/feel. My key disappointment with this property is the bad quality of bed - if you cannot get a good sleep everything else matters less. And this issue is quick, easy and relatively inexpensive to fix (from overall operating costs of the hotel). Please do upgrade the beds to match closely with most of the other Taj properties and you will see many more 5 star ratings !!!
Aufenthalt von 3 Nächten im Oktober 2023

6/10 – Okay

ANIL

Aufenthalt von 2 Nächten im September 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 19. Dez. 2023
Dear Guest, Greetings from Ambassador, New Delhi – IHCL SeleQtions! Thank you for taking out time to share the valuable feedback of your stay at the Ambassador, New Delhi. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the effort we put in. I have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home in New Delhi. Kind regards,

4/10 – Schlecht

Supriya

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible hotel
This is a run down hotel. There are leakages in the bathroom, old style, breakfast area isn’t clean, service is very poor. This is a slum and def not Taj standards
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Nazuk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing experience all around from checkin to stay to checkout. Breakfast buffet was great and the location is super convenient for visit to consulate. Highly recommend this to everyone.

6/10 – Okay

nicholas

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Enrique

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
NA
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Hector

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Good stay overall. Rooms were clean and comfortable, bathroom was clean but really outdated. There was a small water leak-like a drip maybe from a condensation unit. They offered to repair but we wanted to rest so we told them we were ok until we left and it was just for their knowledge. But maintenance staff was very responsive. We stayed there for two days, the day we checked in they were 4 people outside the entrance, they helped get the luggage from the car which was nice, only to scan through their X-ray machine like many hotels in India do. The disappointment part is that after checking the luggage they just look at you. There is no communication to say, please go inside and someone will help you at the front. So once they check the luggage they just ignore you, they do not open the door or point the way to the front desk neither help you with the luggage. When we approached the check-in desk, the lady had issues with their system and it took her 15-20 minutes to check us in. The day we checked out we had schedule private transport to go from New Delhi to Agra. We scheduled it at 11:30AM so at 11:15 I went down to do my check out. The person who checked us out started asking for payment. I explained and showed the receipts from Expedia that we had already paid. She didn’t know how to check in her end. She asked to borrow my phone to show someone. My Uber showed up and it took them until 11:35 to figure things out. They need help in that area.
Aufenthalt von 2 Nächten im August 2023

4/10 – Schlecht

amit

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Stuffy and hot - and in the worst way possible
The hotel is very old and clearly in desperate need of upgrades. The location is the best in delhi BUT this no longer is able to overcome the prémédités that are falling apart. In the heat of a delhi summer, no AC for 3 days? And, no solution for how to best take care of paying guests? Unfortunately, this was our last time staying there
Aufenthalt von 6 Nächten im Juli 2023

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like the attitude of the staff, the atmosphere of the building and property and the area that surrounds it. I also appreciate the size of the rooms.
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Rajat, New York

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Heritage 1947 building, maintained responsibly by the Taj Group. However, this property fails ( but tries hard) to maintain an environment of peace and quiet.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 11. Juli 2023
Greetings from Ambassador, New Delhi – IHCL SeleQtions! I sincerely apologize for the inconvenience caused to you on account of the service lapse as indicated. I would request if you can reach out to us on on +91 92500 10016 so that we can connect with you. The team looks forward to your return soon again to what we hope is now your home in New Delhi.

4/10 – Schlecht

arun

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very old property . Rooms not well maintained. Rooms not progressed with time r.g. Charging ports are not at all for new devices. No in room bar
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Akshat Gupta General Manager Ambassador, New Delh am 11. Juli 2023
I sincerely apologize for the inconvenience caused to you on account of the service lapse as indicated. I would request if you can reach out to us on on +91 92500 10016 so that we can connect with you. The team looks forward to your return soon again to what we hope is now your home in New Delhi.

6/10 – Okay

Ines

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The hotel is beautiful outside and has a great potential to be a great hotel, but the interior needs clearly a renovation. Breakfast food is good enough and waitress are kind, but the patio and breakfast room it does not cover the expectations for the hotel price. Pool was under renovation and it does not mentioned.
Aufenthalt von 3 Nächten im Mai 2023

8/10 – Gut

rajesh

Gut: Personal & Service
Aufenthalt von 3 Nächten im April 2023

6/10 – Okay

Priyank

Aufenthalt von 4 Nächten im April 2023

2/10 – Ungenügend

tony

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad old hotel. Check Service was very poor. Asking me to pay for transportation from airport and breakfast. Very disappointed.
Aufenthalt von 2 Nächten im April 2023