Außenbereich

Bewertungen von Hilton Vacation Club The Cove on Ormond Beach

3 out of 5
Hilton Vacation Club The Cove on Ormond Beach
145 S Atlantic Ave, Ormond Beach, FL

Bewertungen

9,0

Wunderbar

674 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
217 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
61 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Nicole, Duisburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I booked my room month in advance, when we checked in, we've got a room at ground floor with a balcony to the parkinglot, no chance to see the ocean. My husband asked if it is possible to change the room but allegedly the proberty was fully booked.Checkout is at 10, pool opens at 9. A shame that there is to pay a resort-fee for beeing waked up from a massive crane at 7.15 a.m. I was extremely dissapointed, this stay was a no go.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jomarie Villanueva Pérez - Guest Service Manager am 13. Juni 2023
Thank you for your review Nicole, we greatly appreciate it and thank you for providing us with these constructive comments about the room location, room availability and massive crane as they will help in new ways to better enhance our property with future improvements. We strive to deliver a memorable experience for all of our members, owners and guests and take your comments seriously. We can't wait to have you back in the near future.

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is extremely kind, the rooms are impeccable and the property very clean. Would definitely come back!
Aufenthalt von 1 Nacht im April 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 15. Apr. 2024
Thank you for your great review of 5 out of 5 Susan! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

jeannie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 15. Apr. 2024
Thank you for your great review of 5 out of 5 Jeannie! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Janice, Fall River

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Staff was excellent and the hotel was extremely clean. We will be back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 9. Apr. 2024
Thank you for your great review of 5 out of 5 Janice! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Paul

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We’ve been staying here before it became a Hilton property.. but Hilton brought it up several notches. Guest service was top notch. Property is clean and well maintained. It feels secure enough to let our children walk the short distance between the two building unsupervised (building independence and confidence. Amenities inside each room is sufficient. Will definitely come back.
Aufenthalt von 6 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. Apr. 2024
Thank you for your wonderful review of 5 out of 5 Paul! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Rachel

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was wonderful. I love all the new updates since Hilton has taken over this property customer service was spot on. We could ask for anything via text and got an immediate response. The property was very family, friendly, quiet, and safe. We will definitely stay here again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. Apr. 2024
Thank you for your wonderful review of 5 out of 5 Rachel! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 5. Apr. 2024
Thank you for your excellent review of 5 out of 5 Cindy! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Iris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent stay
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. Apr. 2024
Thank you for your excellent review of 5 out of 5 Iris! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Joyce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the pool and staff was friendly
Aufenthalt von 4 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. Apr. 2024
Thank you for your great review of 5 out of 5 Joyce! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

4/10 – Schlecht

michael

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
We thought we were booking a hotel. It was a condo with no daily service and it had an early checkout of 10 a.m. No dining facilities. Not a place for those who wish the amenities of a hotel The tv guide was terrible It just showed numbers - not name of station. Front desk brought us a paper that listed in numeric order the stations they had so you had to go thru all of them on paper to find what you wanted -- not an alpha list.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 29. März 2024
Thank you for your review Michael! We greatly appreciate it. Our deepest apologies for not having daily housekeeping cleaning, restaurant, or better tv guides. We will take your comments into consideration as we make improvements in the near future. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again soon!

10/10 – Hervorragend

Susane

Mit der Familie gereist
The connivence of home
Aufenthalt von 4 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 29. März 2024
Thank you for your wonderful review of 5 out of 5 Susane! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 29. März 2024
Thank you for your great review of 5 out of 5 Scott! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Tracey

Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 13. Apr. 2024
Thank you for your great review of 5 out of 5 Tracey! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Michael, Papillion

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff wonderful Matt was awesy
Aufenthalt von 4 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 24. März 2024
Thank you for your wonderful review of 5 out of 5 Michael! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Janan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 22. März 2024
Thank you for your review of 5 out of 5 Janan! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 19. März 2024
Thank you for your review of 5 out of 5 Frank! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

8/10 – Gut

Dennis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 22. März 2024
Thank you for your review Dennis! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Scott

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was recently renovated and comfortable. Staff were great.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 15. März 2024
Thank you for your wonderful review of 5 stars Scott! We greatly appreciate it. We love that you liked the recently renovated and comfortable units and our great staff! We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Alfred

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Went for bike week and they were prepared with plenty of bike parking but didn't allow bike trailers which caused some problems
Aufenthalt von 1 Nacht im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 10. März 2024
Thank you for your wonderful review of 5 stars Alfred! We greatly appreciate it. We love that you liked the parking space provided for bikes. Our deepest apologies for not providing space for trailers. We hope to see you back with us again in the near future!

10/10 – Hervorragend

Jennifer

Aufenthalt von 5 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 29. März 2024
Thank you for your great review of 5 out of 5 Jennifer! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Angelina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay, the staff was very friendly and helpful. The view and amenities on the property are amazing. We will be booking here again in the future.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your wonderful review of 5 stars Angelina! We greatly appreciate it. We love that you liked the the view, amenities, and our friendly staff. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Hervorragend

Ralph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful room with a view of the ocean. Very clean. Staff was great. 100 percent very pleased.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your beautiful review of 5 stars Ralph! We greatly appreciate it. We love that you liked the the view of the ocean, cleanliness of the rooms, and our great staff. We love that you were 100% pleased with your stay. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Hervorragend

Tony

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your great review of 5 stars Tony! We greatly appreciate it. We love that you liked the cleanliness of the resort. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your great review of 5 stars Gary! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Hervorragend

Wendy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property!! No complaints.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your great review of 5 stars Wendy! We greatly appreciate it. We can't wait to see you back with us for many more vacations in the near future!

10/10 – Hervorragend

mark, New Fairfield

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great property , very friendly staff room was very cleane , beds comfortable, great location, quiet, had a great experience
Aufenthalt von 2 Nächten im März 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. März 2024
Thank you for your great review of 5 stars Mark! We greatly appreciate it. We love that you loved the properties comfort, location, quiet, cleanliness and our friendly staff! We can't wait to see you back with us for many more vacations!

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All rooms have an ocean view, with lots of balconies.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. März 2024
Thank you for your great review of 5 stars Karen! We greatly appreciate it. We love that you loved all units having a partial ocean view through the balconies! We can't wait to see you back with us for many more vacations!

8/10 – Gut

Terri

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 22. März 2024
Thank you for your review Terri! We greatly appreciate it. We can't wait to see you back with us again in the near future for many more vacations!

10/10 – Hervorragend

Steve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great! I'm a smoker, be nice to be able to smoke on balconies, but I understand why you can't, no big deal to go downstairs
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 1. März 2024
Thank you for your great review of 5 stars Steve! We greatly appreciate it. Our deepest apologies for not having more smoking options. We can't wait to see you back with us for many more vacations!

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This condo was worth every penny. I would stay there again. Hilton did an excellent job purchasing this property. I will gladly stay at this property again.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. März 2024
Thank you for your excellent review of 5 stars Steven! We greatly appreciate it. We love that the resort is worth every penny for you. We can't wait to see you back with us for many more vacations!

10/10 – Hervorragend

steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best accommodations in Daytona Beach
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 23. Feb. 2024
Thank you for your great review of 5 stars Steven! We greatly appreciate it. We love that you consider your stay with us as one of the best accommodations in Daytona Beach / Ormond Beach. We can't wait to see you back with us for many more vacations!

10/10 – Hervorragend

Gayle

Mit dem Partner gereist
Gut: Ausstattung
Everything was great!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 10. Feb. 2024
Thank you for your great review of 5 stars Gayle! We greatly appreciate it. We love that everything was great during your stay with us. We can't wait to see you back with us for many more vacations!

8/10 – Gut

thomas, cadott

Mit dem Partner gereist
Only item we did not like was our room did not match the picture when we reserved it, picture should more of a ocean front and we could barely see the ocean and always shaded to where we could not even enjoy the balcony, otherwise everything else was great
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. Feb. 2024
Thank you for your great review Thomas! We greatly appreciate it. Our deepest apologies about the pictures online not matching the view you obtained. We have very limited ocean front units. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again in the near future!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay for all of the above reasons. Nice property.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 3. Feb. 2024
Thank you for your great review of 5 out of 5 John! We greatly appreciate it. We can't wait to see you back for many more vacations!

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was absolutely wonderful. It was so clean, great customer service, kitchens were well supplied with everything to dine in or grill out on the property. Also, it was right on the beach & fully supplied with lounge chairs and beach umbrella. We will definitely stay here again!!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 26. Jan. 2024
Thank you for your great review of 5 stars Nicole! We greatly appreciate it. We love that your stay with us was wonderful, clean, with great customer service, fully equipped kitchen and the beach amenities. We can't wait to see you back with us for many more vacations!

8/10 – Gut

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice & Quiet
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 24. Jan. 2024
Thank you for your great review Thomas! We greatly appreciate it. We can't wait to see you back for many more vacations!

10/10 – Hervorragend

Derek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful swimming area and wonderful easy access to the beach.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jessica - Front Desk Supervisor am 22. Jan. 2024
Thank you for your great review of 5 out of 5! We greatly appreciate it. We can't wait to see you back for many more vacations!

10/10 – Hervorragend

William

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
SPOT ON
AMAZING
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 19. Jan. 2024
Thank you for your 10 out of 10 review William! We greatly appreciate it. We can't wait to have you back with us for many more amazing vacations!

2/10 – Ungenügend

Bobby

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 19. Jan. 2024
Thank you for your review Bobby! We greatly appreciate it. Our deepest apologies that you were not able to stay with us due to the 200.00 security hold and the 25.00 daily resort fee. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again in the near future!

10/10 – Hervorragend

Jason Scot

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 4. Feb. 2024
Thank you for your great review of 5 out of 5 Jason Scot! We greatly appreciate it. We can't wait to see you back for many more vacations!

10/10 – Hervorragend

Richard

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 15. Jan. 2024
Thank you for your great review of 5 out of 5 Richard! We greatly appreciate it. We can't wait to see you back for many more vacations!

8/10 – Gut

jeffrey

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 13. Jan. 2024
Thank you for your review Jeffrey! We greatly appreciate it. We hope to see you back with us again in the near future!

8/10 – Gut

Margarett

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice hotel/service - Room okay
Custom service was wonderful! We were able to check in early and all of our needs were met. They brought us air freshener when asked. They even had feminine products when we realized we didn't. The hotel itself was great, but the room could've been better. Hotel was a great location and nice amenities. We really enjoyed the beach access and hot tub. The room itself had a really weird smell that wouldn't go away. The AC was also SUPER loud. Aside from that the room was nice. Overall, it was a nice hotel/stay and we will be back.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 8. Jan. 2024
Thank you for your wonderful review Margarett! We greatly appreciate it. We love that you liked that early check-in was available at the time of check-in, needed products were available to your needs and our customer service was wonderful. Our deepest apologies with the issues of the weird smell and loud AC. We will address this issues immediately. We genuinely value your feedback and would love the opportunity to make things right for you. We hope to see you back with us again in the near future!

10/10 – Hervorragend

Brain

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 7. Jan. 2024
Thank you for your great review of 5 out of 5 Brain! We greatly appreciate it. We can't wait to see you back for many more vacations!

2/10 – Ungenügend

Cheryl

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 5. Jan. 2024
Thank you for your review Cheryl! We greatly appreciate it. We hope to see you back with us again in the near future!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Sticky Door.
The door to 408C was so sticky that I had to put my shoulder into it to get it to open (been painted one too many times). I had to use all my weight to pull the door open. That room is also close to the maintenance room, so I constantly heard noise form there in the morning.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 5. Jan. 2024
Thank you for your review Anonymous! We greatly appreciate it. Our deepest apologies with the issues of the room door and noise from housekeeping office in the mornings. We will address this issues immediately. We genuinely value your feedback and would love the opportunity to make things right. We hope to see you back with us again in the near future!

10/10 – Hervorragend

Mike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 25. Dez. 2023
Thank you for your review of 5 out of 5 Mike! We greatly appreciate it. We can't wait to see you back with us again in the near future!

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 25. Jan. 2024
Thank you for your great review of 5 stars Charles! We greatly appreciate it. We can't wait to see you back for many more vacations!

10/10 – Hervorragend

dominick

Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 22. Dez. 2023
Thank you for your great review of 5 out of 5 Dominick! We greatly appreciate it. We can't wait to see you back for many more vacations!

8/10 – Gut

Mickala

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is great! They couldn’t find my reservation when checking in so it did take longer than expected, but they managed to get it settled without much hassle. Having to get the parking pass from another desk in order to try to book me for a timeshare presentation is the only downside. I know the employees are just doing their jobs, but I’m only here for one night, so I don’t think I’d be the candidate to try to schedule for it.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jomarie Villanueva Pérez ~ Guest Service Manager am 12. Dez. 2023
Thank you for your review Mickala! We greatly appreciate it. Our deepest apologies with the issues on your reservation not being in the system. We genuinely value your feedback and would love the opportunity to make things right. We hope to see you back with us again in the near future!