Basierend auf 326 geprüften Bewertungen

3,9 von 5
Von 71% der Gäste empfohlen
4,4 Sauberkeit der Zimmer
4,2 Service
4,0 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
5 von 5
von einem verifizierten Reisenden aus Hessen

super Lage

Veröffentlicht am 04.02.2018
Gut: Lage und Personal
Lage: Am Rande von Downtown. Kennedy Memorial, Union Tower und weitere Sehenswürdigkeiten in unmittelbarer Nähe. Auch Sightseeing Touren direkt am Hotel.
Hotel hat eine super Lage mitten in der Stadt, bietet einen Parkservice für 27 $ pro Tag - die bringen das Auto kurzfristig direkt vor das Hotel und holen es auch ab zum Parken. Personal ist sehr freundlich und sehr hilfsbereit. Unbedingt weiter zu empfehlen !
Kommentar von Hotelmanagement
05.02.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback. Glad to hear that you enjoyed your stay. Aurora B
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 04.11.2017
Zentrale Lage, saubere Zimmer, gute Auswahl beim Frühstück
Kommentar von Hotelmanagement
04.11.2017 von Aurora B, Hotelmanagement
Dear Guest: Thank you for your star rating, hope you enjoyed your stay.
4 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden

Close to historical areas

Veröffentlicht am 24.04.2018
Comfortable room, quite small but adequate! Breakfast was good. Good location
Kommentar von Hotelmanagement
24.04.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback. We are happy to hear that your stay met your expectations.
2 von 5
von einem verifizierten Reisenden

Extremely small rooms

Veröffentlicht am 24.04.2018
Our hotel room was so small that we had to move the desk chair to maneuver around the room. We are not large people, and this room was incredibly cramped.
Kommentar von Hotelmanagement
24.04.2018 von AB, Hotelmanagement
Dear Guest: We are sorry to hear that you found rooms too small. This La Quinta is a NY style boutique hotel. We do have suites available which are more spacious. Hope you will give us another opportunity to serve you better.
5 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden

Veröffentlicht am 23.04.2018
Easy access and close to walk to great restaurants
Kommentar von Hotelmanagement
24.04.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback, glad you found hotel to meet your expectations.
2 von 5
von einem verifizierten Reisenden

Poor choice

Veröffentlicht am 17.04.2018
With so many options in downtown, this should not be your choice. NO PARKING only valet. You can hear everything through the walls!
Kommentar von Hotelmanagement
17.04.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback. Sorry to hear that you experienced noise during your stay. I will address your concerns.
2 von 5
von einem verifizierten Reisenden aus Hollywood, CA

Poor Customer Service

Veröffentlicht am 12.04.2018
The hotel said they had an outdoor pool but they didn't have one at all. Front desk people were rude, acted like they didn't want to help, and acted annoyed like I was bothering them. My room did not get cleaned one morning and when I came back to my room in the evening and saw it wasn't cleaned, I called the front desk. The lady who answered said housekeeping already left so I asked to speak to a manager. Before she could put me on hold to get the manager, she was laughing while saying "wow" like it was a joke I made an issue my room wasn't cleaned. That's why I stay in a hotel. Poor customer service. The location was great; however, it seemed like homeless people could just come into the lobby and use their bathroom, which lowered the quality of the hotel to me. I was even asked for a cigarette and change while inside the hotel lobby. Will never stay there again.
Kommentar von Hotelmanagement
14.04.2018 von AB, Hotelmanagement
Becky: Thank you for your feedback. I have addressed your concerns with the FD. Please contact hotel so we can discuss further.
3 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden aus Texas

Comfy but dark

Veröffentlicht am 09.04.2018
Pros: Bed was very comfortable and the linens were soft. -The bathroom was large for the room and very nice. -Everything was spotless -Valet guys were awesome -Breakfast was good -Within easy walking distance to Kay Bailey Hutchison center -I was able to leave my car at the valet after I checked out until the convention ended in the afternoon Cons: The water pressure was not great. -My room was really dark. The front desk person said it shouldn't be and they would tell the required person. -The room was small, but it was just me and I was only there to sleep. -No free/self parking -The kid at the front desk when I checked in was giving people the wrong room number. He told me it was because his hand writing is terrible. He never actually told us the room numbers.
Kommentar von Hotelmanagement
09.04.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback. I have addressed all your concerns. Glad breakfast, valet met your expectations.
2 von 5
von einem verifizierten Reisenden aus Dallas

Room was nice but hotel was bad

Veröffentlicht am 09.04.2018
If you value your sleep, find a different hotel. Although the room was nice and comfortable albeit a little too cozy, the hotel itself was very, very noisy. From the loud and obnoxious guests yelling in the hallway at 3 in the morning, to being able to hear the neighbors snoring, sleep was hard to come by. We will not be staying here again!
Kommentar von Hotelmanagement
09.04.2018 von AB, Hotelmanagement
Dear Guest: Thank you for your feedback. Glad you found hotel nice and comfortable. I have addressed your concerns .
2 von 5
von einem verifizierten Reisenden aus Texas

Overrated

Veröffentlicht am 18.03.2018
This is a downtown hotel! For what was paid you would figure it would be up to par! The elevator squeaks like it’s going to break. There’s a spot in the middle of the elevator that feels like the floor is going to collapse. The elevators are slow! Like snail slow! The room is extremely small! For the price it was not worth the stay! The staff seemed annoyed and not too friendly!
Kommentar von Hotelmanagement
21.03.2018 von AB, Hotelmanagement
Dear Guest: Sorry to hear that hotel and staff did not meet your expectations. I have addressed your concerns. Thank you for your feedback.