Hochwertige Bettwaren, Zimmersafe, Schreibtisch
Verfügbarkeit prüfen

Bewertungen von TownePlace Suites by Marriott San Jose Campbell

2.5 out of 5
TownePlace Suites by Marriott San Jose Campbell
700 E Campbell Ave, Campbell, CA

Bewertungen

8,6

Hervorragend

173 von insgesamt 333 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 333 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 333 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 333 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 333 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

James

Great location. Nice hotel. Good breakfast
Aufenthalt von 4 Nächten im April 2024
Antwort von Hema Vasanji am 18. Apr. 2024
Hello James, Thank you so much for staying at our hotel. We appreciate your feedback.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We’ve stayed there many times. The property was recently remodeled and they did a great job! Loved how the rooms were updated as well as the rest of the property. Loved it!! This will continue to be our ‘go-to’ place to stay when we are there!
Aufenthalt von 2 Nächten im April 2024
Antwort von Hema Vasanji am 8. Apr. 2024
Dear Susan, Thank you so much for staying at our hotel. We appreciate your feedback. See you soon when travel brings you back.

8/10 – Gut

Rose

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
U turn to get in place....Sofa bed hard to open for 3 elderly ladies....Very low to ground to get up from...
Aufenthalt von 2 Nächten im März 2024
Antwort von Hema Vasanji am 25. März 2024
Dear Rose, Thank you for staying with us. I apologize for the inconvenience. Please give us a chance in future when travel brings you back.

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love staff the rms and everything in between ❤️
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hema Vasanji am 13. Feb. 2024
Hello Anthony, Thank you so much for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Annie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a good experience
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hema Vasanji am 9. Feb. 2024
Dear Annie, Thank you so much for staying with us. We appreciate your feedback.

8/10 – Gut

Phil and Lorna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast and a home away from home when visiting our daughter and her family.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hema Vasanji am 6. Feb. 2024
Dear Phil and Lorna, Thank you so much for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Annie

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The hotel doesn't provide any robes or slippers which is what I've never seen with a Marriott chain hotel. We are in a unique situation and the robes and slippers were desperately needed. So it's very disappointing.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hema Vasanji am 19. Jan. 2024
Dear Annie, Thank you for staying with us. We appreciate your feedback.

6/10 – Okay

Eric Neil

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hema Vasanji am 2. Feb. 2024
Hello Eric Neil, Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Fumihiko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
The front desk staff was very professional and friendly and nice I really appreciated their accommodation of my late checkout and they were very gracious breakfast was tasty and I especially enjoyed the Korean hot sauce and the crustless quiche. The kitchenette microwave range refrigerator and sink were incredibly handy.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hema Vasanji am 30. Dez. 2023
Dear Fumihiko,Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceptional Staff
TownePlace Suites in Campbell CA rooms have been fully renovated. The staff (everyone we encountered) is exceptionally good! We would go back.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Hema Vasanji am 2. Feb. 2024
Dear Guest, Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Julie

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Favorite hotel in Campbell CA
My favorite place in Campbell CA to stay.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hema Vasanji am 30. Dez. 2023
Dear JulieThank you for staying with us. we appreciate your feedback.

10/10 – Hervorragend

Reginald

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hema vasanji am 19. Dez. 2023
Hello Reginald, Thank you for staying with us. We appreciate your business.

6/10 – Okay

Bodo, Fanwood

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hema Vasanji am 17. Dez. 2023
Dear Bodo,Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Francisco

Aufenthalt von 3 Nächten im November 2023
Antwort von Hema Vasanji am 24. Nov. 2023
Dear Franciso,Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here several times before and it really is one of my favorite hotels to stay at. The staff is friendly and helpful, the property just had their remodel and it looks amazing, and it’s close to Downtown Campbell. Highly recommended!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hema Vasanji am 30. Okt. 2023
Dear Philip, Thank you so much for staying with us. We appreciate your feedback. Looking forward to host you in future.

10/10 – Hervorragend

sean

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hema Vasanji am 23. Okt. 2023
Hello Sean,Thank you for staying with us. We appreciate your feedback.

8/10 – Gut

Corrie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hema Vasanji am 22. Okt. 2023
Dear Corrie,Thank you for staying with us. We appreciate your feedback.

8/10 – Gut

John, LINCOLN

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
First time at a TownPlace, the rooms are nice and a step up from the Residence Inn properties. Staff was hit or miss though, the person who checked me in was very nice and quick. Although the person who checked me out was verging on rude, dressed in sweatpants and a hoody, very short and and kurt with me... very unprofessional. Yes I would stay here again because of the rooms, rates and location, but if staff fall short in future visits I will reconsider.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hema Vasanji am 19. Okt. 2023
Hello John, I am very Sorry for you to have to experience this. I appreciate your feedback and staying with us. Please allow us to show our hospitality when travel brings you back in town,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Will be staying here again
My husband and I stayed there the second weekend of September 2023. They were remodeling the front desk that weekend, but check-in was very smooth. The front desk attendant was very nice and welcoming. We stayed on the first floor and were amazed at how beautiful the room was. It still had a very light fresh paint scent but that didn't bother us. There is so much storage space, and the rooms have lots of room, unlike other hotels where you have to put your belongings in one corner to free up some space. Although we do not have kids, this hotel is perfect for a family. The kitchen has everything you need, and if it is not there, simply call the front desk and they will bring whichever kitchen appliance you need. The fridge is also a very decent size, That was a plus for us because we meal prep and were able to put everything we had in our two travel XL lunch bags. One concern we did have was the shower. It leaks and leaves the floor very wet, we just stayed there again this past week, on a different floor and the shower leaked as well. But overall, our stay here has been great! It is nice to finally have a hotel we like, and look forward to staying there on long work weeks.
Aufenthalt von 2 Nächten im September 2023
Antwort von Respectfully, Hema Vasanji am 2. Okt. 2023
Dear Guest, Thank you so much for staying with us. We appreciate your feedback. I am sharing this information with our contractor crew to prevent this issue.

8/10 – Gut

Armand

Aufenthalt von 1 Nacht im September 2023
Antwort von Hema Vasanji am 2. Okt. 2023
Hello Armand,Thank you for Staying with us. We apricate your feedback.

2/10 – Ungenügend

Shaun

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
We were not told there were construction at this hotel when we booked .
Aufenthalt von 1 Nacht im August 2023
Antwort von Hema Vasanji am 9. Aug. 2023
hello Shaun, Thank you for your feedback. I apologize That you were not aware of Construction. Hope to see you in future.

4/10 – Schlecht

Dorine

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Ongoing construction during my stay which I did not know about when I booked. The elevator was out of service when I arrived, but staff did carry my bags up. The elevator was fixed later the next day. Access to the shower in the bathroom was poor, shower doors should have opened the opposite from what they did. Clothes closet was in the bathroom and very small.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hema Vasanji am 24. Juli 2023
Hello Dorine, thank you so much for staying with us. We appreciate your feedback.

6/10 – Okay

Nicholas

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hema Vasanji am 24. Juli 2023
Thank you, Nicholas. We appreciate your feedback.

8/10 – Gut

tim

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hema Vasanji am 18. Juli 2023
Hello Tim Thank you so much for staying with us and we appreciate your feedback.

2/10 – Ungenügend

Kristiann

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DO NOT STAY
Horrible! We have stayed here SEVERAL times before and this time was CLEARLY different management. At check in was greeted with less than greeting attitude. I asked for an extra blanket to be in the room and I was eye rolled. We were late for a concert so I let it slide and continued the evening. When we returned we learned that not only had the blanket not come to the room but EVERY DOOR TO THE HOTEL was unsecured. They are renovating, DUST/Ladders/sketchy elevator and UNLOCKED DOORS TO PROPERTY! we were up all night hearing workers up and down stairs and opening and closing doors. Loudest at 4/5 am! When we got fed up, (didn’t even stay for free breakfast), we were blocked in by trucks and trailers. When we asked the front desk lady to help, she argued!!!! She fought us and even tried to convince us that we could SHIMY our way out in our minivan. All while the workers were insisting they’d happily back out of the way but SHE insisted they not. They did anyways. ABSOLUTELY THE WORST! You won’t sleep at all! Noise is LOUD and customer service is the worst. OVER PRICED SEVERELY
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hema Vasanji am 11. Juli 2023
Dear KristiannThank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the ongoing construction. We understand your expectations for a peaceful experience and regret that we fell short during your stay. We are taking your concerns seriously and working to minimize any disruptions. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.Best regards,

8/10 – Gut

martha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice location.
It was a nice stay. There is construction going on but after it's all finished I think it will be a GREAT place to stay.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hema Vasanji am 21. Mai 2023
Hello KimThank you so much for your feedback. we are Looking forward to seeing you in near future.

8/10 – Gut

Kim

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Hema Vasanji am 21. Mai 2023
Thank you so much for your feedback. we are Looking forward to seeing you in near future.

10/10 – Hervorragend

Sheldon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay in Campbell
Clean place and centrally located to many restaurants.
Aufenthalt von 4 Nächten im April 2023
Antwort von Hema Vasanji am 21. Mai 2023
Hello SheldonThank you so much for your feedback. We appreciate it. we are Looking forward to seeing you in near future.

6/10 – Okay

Gerry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Loud airconditioners interrupted sleep. Other than that the room was great.
Aufenthalt von 5 Nächten im März 2023
Antwort von Hema Vasanji am 21. Mai 2023
Hello Gerry I am very sorry for the interrupted sleep. Thank you so much for the feedback We are working on to make things better.

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed at this property several times and what keeps me coming back is the friendly service, close proximity to Downtown Campbell, and it’s just a lovely place to stay.
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Steve

Mit Haustieren gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location and staff. Typical suite style hotel cleanliness, not bad.
Aufenthalt von 2 Nächten im Februar 2023

4/10 – Schlecht

Amanda, Eau Claire

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
There was construction going on right above us at 9 am on Saturday.
Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

JOSEPH

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The kitchenette was a nice amenity. As was the refrigerator/freezer.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2022

6/10 – Okay

Hiroyuki

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
徒歩でいけるレストラン等が多く 利便性は悪くない。
Aufenthalt von 2 Nächten im Dezember 2022

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bad check in but happy with room upgrade
Manager left trainee alone at front desk who didn’t know how to check people in and didn’t call manager or IT person to help delaying check in for over an hour. Once in room, sofa bed was horrible & manager confirmed they’re all uncomfortable. Manager finally upgraded room to 2 bedroom suite which I appreciated since I was having abdominal surgery nearby and needed to be as comfortable as possible. Both ladies were nice but trainee should’ve called Manager sooner.
Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2022

8/10 – Gut

Gerry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2022

8/10 – Gut

TAEWOOK

Aufenthalt von 2 Nächten im Oktober 2022

2/10 – Ungenügend

Ai

Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Dawn

Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Howard

Aufenthalt von 5 Nächten im September 2022

8/10 – Gut

Mary Hazzel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Lyla

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
The room layout was great. 2 bedroom with kitchenette and refrigerator was nice. There were ants in the bathroom and the cleaning crew left dirty towels hanging behind the bedroom door. The surrounding neighborhood was very cute but we were extremely disappointed in the overall cleanliness of the room.
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean hotel. Getting into the hotel is a trifle awkward, due to its location between Los Gatos Creek and Hwy 17 (and not being able to drive into the hotel from Campbell Ave going northward), but that's it. The experience at the hotel itself was great in every way that mattered.
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Marci

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
EVERYTHING WAS GOOD
Aufenthalt von 2 Nächten im Juni 2022

4/10 – Schlecht

Joshua

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I was checked in to a room with broken air conditioning. They told me it would take some time to work. I gave it three hours, and when it didn’t cool down at all, I asked for a new room before it had to go to dinner. The new room (the only other room they said they had) smelled like mold. A STRONG scent, not a faint hint if something. I had no choice, couldn’t sleep in the heat, so I got in the shower, went to dinner, came home and slept in the stink. The next day, I got up and went out for the day, then when I came back in the evening and was hit with the stench, I asked for a new room again. It was Sunday night, so they had two more rooms. One was one floor directly above the first room, and again, the AC didn’t work (I think they knew this). The final one was right next to the smelly one (one floor down) and also smelled like mold, so I just checked out and moved to a new hotel at 10pm.
Aufenthalt von 3 Nächten im Mai 2022