Basierend auf 972 geprüften Bewertungen
3,5 Sauberkeit der Zimmer
3,8 Service
3,5 Komfort der Zimmer
3,2 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus Stuttgart
Veröffentlicht am 27.10.2018
Super Aufenthalt. Leckeres und audwahlreiches Frühstück.
Immer wieder!
Kommentar von Hotelmanagement
28.10.2018 von Manager, Hotelmanagement
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
Friendly staff
Kommentar von Hotelmanagement
23.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Here at the Best Western Galleria Inn & Suites we continuously strive to meet your needs and expectations. Thank you for sharing your feedback.
von einem verifizierten Reisenden
Veröffentlicht am 22.04.2024
Room was not clean. Dirty sheets, hairs in the shower and on towels. Black mold in the bathroom. Breakfast was both over cooked the first morning or still frozen the second. Staff didnt seem interested in keeping it clean or full.
Kommentar von Hotelmanagement
22.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Your feedback is important to us and we have sent your concerns to the General Manager for their review. We hope you will consider giving us another chance to prove ourselves.
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
Wonderful place to stay. Breakfast was delicious. We'll have to come back when the pool is open!
Kommentar von Hotelmanagement
22.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
We are so happy that you had a great stay with us at the Best Western Galleria Inn & Suites! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
Staff were very friendly! Hallways and lobby were clean. Room was pretty clean, just a little dusty which is common. Room & hallways we very cold though, the fridge was so cold our drinks froze. Not too far from stores & places to grab a quick meal. Overall we will stay there again if we need a hotel in that area!
Kommentar von Hotelmanagement
22.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Thank you for taking the time to notice our efforts to make your stay with us a pleasant experience!
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
We enjoyed our overnight stay. Quiet and warm
Pizza place a short distance.
Kommentar von Hotelmanagement
14.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Thank you for your recent stay at the Best Western Galleria Inn & Suites. We appreciate you taking the time to post your review, as we truly value our guests' comments and opinions. We look forward to welcoming you back again soon!
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
The staff were very friendly!
Kommentar von Hotelmanagement
10.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Thank you for providing feedback on your recent experience at Best Western Gallieria Inn & suites. We take pride in providing an enjoyable experience for each of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
von einem verifizierten Reisenden
Veröffentlicht am 06.04.2024
Worse check in I have ever had at a hotel. Slow beyond belief. One customer in front of us and it took like 10 to get to us. Then when it’s our turn finally, the phone rings and the front desk check in guy puts are check in down and starts dealing with the reservation change for whoever is on the phone, versus taking his/her number and calling them back. I finally grabbed my credit card and ID from his desk and was about to walk out when that finally got his attention back on us, the clients in front of him.
Kommentar von Hotelmanagement
08.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
Thank you for taking the time to share your experience with us. We are very sorry we couldn't provide you with a better check-in experience. We have shared your feedback with the General Manager for their review. Thank you for your valued business.
von einem verifizierten Reisenden
Veröffentlicht am 02.04.2024
Thanks for a quick and clean stay. Jackie was awesome!!
Kommentar von Hotelmanagement
03.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
von einem verifizierten Reisenden aus Tonawanda
Veröffentlicht am 01.04.2024
Government housing foreigners
Kommentar von Hotelmanagement
02.04.2024 von Best Western Galleria Inn & Suites , Hotelmanagement
We're sorry you were unhappy with your stay at the Best Western Galleria Inn & Suites. We hope to welcome you back again in the future.
