Basierend auf 195 geprüften Bewertungen
3,7 Sauberkeit der Zimmer
3,8 Service
3,4 Komfort der Zimmer
3,5 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 10.06.2023
Kommentar von Hotelmanagement
13.06.2023 von Sashauna Red Roof Management , Hotelmanagement
Hello Matthias,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Brunswick I-95 and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
The gentleman at the front desk when I checked in at approximately 6:00 p.m. today on Thursday April 11th, was so very nice and very helpful! Such a very nice and polite person!
Kommentar von Hotelmanagement
13.04.2024 von LaTunde RediResponse Specialist, Hotelmanagement
Dear Liz,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad we earned your 5/5 score. At Red Roof, we are thrilled to know that the front desk staff was very nice, very helpful and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 11.04.2024
Kommentar von Hotelmanagement
12.04.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Hello Laura,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 31.03.2024
Kommentar von Hotelmanagement
02.04.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Hello Steve,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 26.03.2024
Easy check in friendly staff h
Housekeeping staff very conscientious.
Kommentar von Hotelmanagement
26.03.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Dear Tracy,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN & SUITES BRUNSWICK I-95. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our easy check in and our friendly staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 25.03.2024
Kommentar von Hotelmanagement
16.04.2024 von Linton Rediresponse Specialist, Hotelmanagement
Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES BRUNSWICK I-95 and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 24.03.2024
Had a very good experience
Kommentar von Hotelmanagement
26.03.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Dear Wayne,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad you had a great experience with us, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 19.03.2024
Kommentar von Hotelmanagement
21.03.2024 von Sashauna RediResponse Specialist, Hotelmanagement
Hello Pam,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES BRUNSWICK I-95 and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden aus Oceana
Veröffentlicht am 09.03.2024
This place smelled of pet feces and urine. The building is old and desperately needs updating
Kommentar von Hotelmanagement
11.03.2024 von Red Roof Management, Hotelmanagement
Dear Roger,Thank you for your honest feedback following your recent visit with us at the RED ROOF INN & SUITES BRUNSWICK I-95. It was disappointing to read we failed to provide a clean and comfortable stay for you here at Red Roof. You pointed out the hotel smelled unpleasant and is in need of updating. Please accept our most heartfelt apologies as this is far from the standard we aim to uphold. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 03.03.2024
Kommentar von Hotelmanagement
27.03.2024 von Toni-Ann RediResponse Specialist, Hotelmanagement
Hello Glenda,Thank you for choosing to stay at our RED ROOF INN & SUITES BRUNSWICK I-95. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
