Veröffentlicht am 23.02.2024
This is an older property and it shows. It was clean which is great, but the hotel itself is old and that shows. Tv wasn’t working properly, very limited breakfast offerings, the surrounding area seems a bit dodgy. Staff wasn’t overly welcoming or helpful except for the very nice Latino lady that was cleaning the rooms.
We also asked for a different room when we checked in because the scent they used when cleaning the room was so overpowering it was noxious. The room they moved us to still had that scent but was quite a bit better than the first one. Not sure what was up with that.
Kommentar von Hotelmanagement
25.02.2024 von Fanny P, Hotelmanagement
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.