Basierend auf 11 geprüften Bewertungen

4,5 von 5
Von 71% der Gäste empfohlen
4,8 Sauberkeit der Zimmer
4,5 Service
4,6 Komfort der Zimmer
4,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
4 von 5
von einem verifizierten Reisenden

Kew visit

Veröffentlicht am 18.09.2019 auf Hotels
The stay had been planned well in advance as we were attending a family wedding. The venue was only 1 mile away, so the apartments seemed a perfect choice to accomodate the 5 of us. Major upset on the journey to recieve a Wots App saying we had been moved to Tooting : so that someone could extend their stay in the rooms...most unacceptable. I phoned Hotels.com/ they checked + I was still booked in/ I phoned the concierge + suggested she moved the other party to where she wanted me to go (40 mins away from the booked apartment)/ when we arrived she said I should have told her I was going to a wedding! What difference should that make? I had a booking/ had payed in advance/ that was my accomodation & in my opinion, she had no right to redirect me. It made me extremely stressed and upset, as a result medication was needed. The 2 staff that I liased with at Hotels.Com were very helpful and supportive. The apartment was a good choice. The location was perfect. A pity there wasnt more time to take in all the sights!
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 09.07.2019 auf Hotels
Kommentar von Hotelmanagement
30.07.2019 von Ramona, Hotelmanagement
Many thanks, Mohammed!
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 05.06.2019
Nice and spacious, Nicely decorated - brand new kitchen
Kommentar von Hotelmanagement
30.07.2019 von Ramona, Hotelmanagement
Many thanks!
4 von 5
von einem verifizierten Reisenden aus uk

Kew

Veröffentlicht am 08.04.2019 auf Hotels
The cover picture on Hotels.com is misleading, comfortable apartment but not worth the money.
5 von 5
von einem verifizierten Reisenden

Very good!!

Veröffentlicht am 07.11.2018 auf Hotels
Very nice and clean flat and safe area with lots of playgrounds. We travelled with little kids and wanted to stay in a children-friendly area, not too close to busy touristic centre. Excellent customer service, many thanks to Ramona :) We would rent this flat again.
Kommentar von Hotelmanagement
08.11.2018 von Ramona, Hotelmanagement
Many thanks, Krista!!! Hope to see you again in the future! All the best!
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 05.11.2018
Stove was hard to use. The ad said 50.00 cleaning fee but they asked for 70.00 :( Good location shopping, bars, tub lots to do.
Kommentar von Hotelmanagement
10.11.2018 von Ramona, Hotelmanagement
Hi Mark. Please check again and see the cleaning fee it's GBP 70.00
5 von 5
von einem verifizierten Reisenden aus Atlanta GA

Veröffentlicht am 23.10.2018
The Location was nice and quiet not far from the train/tube or bus stops.
Kommentar von Hotelmanagement
29.10.2018 von Ramona, Hotelmanagement
Thanks, Heather! Hopefully, we'll have the pleasure to host you again next October!
3 von 5
von einem verifizierten Reisenden

Great location, Modern apartment, but some issues

Veröffentlicht am 09.07.2018 auf Hotels
This was a good little apartment in a GREAT area, but there were some things that could have made this stay much better than it ended up being. 1 Bedroom not 2 Bedroom: We booked this apartment under the impression that it was a 2 bedroom. However it was a 2 Bed apartment, with one of the beds being a sofa bed in the living room area. Not the worst thing, but people should know that going in. The other thing was that the pictures on the website were NOT the apartment we were given which I found pretty frustrating. AC not working: AC did not work the entire time we were there. This may not be the worst thing but during this heatwave it was noticeable. No WIFI: the owner gave us a MIFI device late on the first day, but it never worked, so we did not have internet the entire time we were here which was very inconvenient. It is crucial to have connectivity to plan our days, buy tickets, and just access to internet for kids, etc. Cleaning Fee: There is a seperate fee for cleaning that needs to be paid in Cash. Had we known the above and possible had the owner resolve some of the issues, we would have had a GREAT stay. With that said, the apartment is VERY clean, and pretty spacious even without the second bedroom. The appliances, bathroom, furniture, etc were all pretty modern and comfortable. I would recommend it given the owner take care of the items listed above. Be sure to communicate with Bogdan prior to your stay.
5 von 5
von einem verifizierten Reisenden aus Barcelona

Absolutamente recomendable

Veröffentlicht am 04.04.2018
Impecable alojamiento. Limpieza y trato de Ramona insuperables. Repetiríamos sin dudas!!!Yabet
Kommentar von Hotelmanagement
19.04.2018 von Ramona, Hotelmanagement
Muchas Gracias por su estancia y por su comentario!!!
5 von 5
Empfohlen
für Urlaub mit Freunden
von einem verifizierten Reisenden

Royal Kew Gardens apartments

Veröffentlicht am 14.03.2018 auf Hotels
It was wonderful, the hosts were friendly flexible with check in and check out all the amenities available. More than we could’ve used! I cannot complain everything was trouble free. Area is very nice and building complex even more so.
Kommentar von Hotelmanagement
14.03.2018 von Ramona, Hotelmanagement
Dear Guest, It was a pleasure to host you! Many thanks for your stay!