- Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
did not come up to expectations for a 4 star hotel
The double bed is not really wide enough for 2 persons. There is no mattress topper, so the mattress is relatively hard. The room is not really clean. The vent in the bathroom is full of black grime and dirt. The housekeeping kept on supplying only one towel for two people, 5 days in a row. The corners of the bathroom were dirty. The lamps are full of dust. It does not seem, that they ever get cleaned. The TV is not flat screen, but an old one. This means, that you can only see 3/4 of the picture of a new movie. The lobby and restaurant were cold. There is a constant draft from the front door. All in all did this hotel not come up to a 4star standard. However, the price is ok and for just staying overnight it is not bad. The trainstation is only 1,6 miles away and the taxi cost only 4 Pounds. The train to London takes only 20 minutes. Good location. The reception personnel was really helpful. Hotel can be recommended, but rather 2 than 4 star.