Outside the rooms feels I loved. But room itself ,well appointed, clean and comfortable.
Huge commotion in the night with people screaming and shouting. Cars racing by. Made me feel very insecure.
Kommentar von Hotelmanagement
14.07.2019 von Sonya, Hotelmanagement
Thank you for booking with us, and taking the time to provide feedback, and I am pleased to see you enjoyed the room, I am disappointed to know that your experience here was not the best. We try very hard to give every guest the best experience possible, however, we can't be certain of other peoples behaviour. This is a once off occassion for us, and we are very sorry for any inconvenience. We have learnt from this and have put steps in place to manage situations like the one you experienced.
We hope to be able to look after you in the future.
Sonya and the Reservations Team
Highway One Motel