I was booked in at another holiday but no one was there to check me in. This is during the heatwave. I booked The New Brooklyn last minute and showed up sweaty, tired and upset.
Simon wasn’t having it. He was polite and professional and sorted everything out in minutes. This man does not sleep and runs everything. Yet, everything was “no problem “, his favourite saying.
All the other guests spoke glowingly as well. He truly turned my holiday break around. I will definitely be back.