Basierend auf 1.532 geprüften Bewertungen

Sie haben in diesem Hotel übernachtet. Wir haben es überprüft.
4,4 von 5
Von 94% der Gäste empfohlen
4,6 Sauberkeit der Zimmer
4,4 Service
4,4 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
Sie haben in diesem Hotel übernachtet. Wir haben es überprüft.
5 von 5
von einem verifizierten Reisenden

Excellent location. Close to restaurants.

Veröffentlicht am 24.09.2016
The staff was very friendly and helpful. Piano players during the evening in the lobby were an awesome touch. Having a drink and listening to the piano definitely made our evenings.
4 von 5
von einem verifizierten Reisenden aus Stuttgart

Komfortables Hotel in zentraler Lage mit Schwächen

Veröffentlicht am 23.09.2016
Gut: Gute Lage, ruhige Zimmer
Gute Ausstattung, Bad allerdings nur mit Wanne. Pool war mit Wasser-Gymnastik-Kurs belegt (hohe Lautstärke). Kommunikationsprobleme Zimmersevice mit Housekeeping. Sehr einfache Bettwäsche. Mäßiges Preis-Leistungverhältnis. Eher 4 Sterne-Hotel!
4 von 5
von einem verifizierten Reisenden aus tokyo

Elegant Hotel with good access to city centre

Veröffentlicht am 21.09.2016
It took 20min until checking in on the first day and nobody did not help one receptionists even though there was a que on the checking in counter and there was no chair one could rest until we could check in. However, the view inside the hotel was classic yet elegant and even could hear a surrounding of grand piano playing in the center of grand floor in the evening. Things could be better when asking for order of in room dining because they did not even check if there is any allergy for guests and I did have issue on raw onion and could not finish stake burger. It was cozy and comfortable and even quick until the delivery of dishes to room.
5 von 5
von einem verifizierten Reisenden aus Florida

Comfortable hotel in a great location

Veröffentlicht am 14.09.2016
Gut: Great location - within walking distance of the major attractions.
Nicht so gut: Two elevators of four were not working - had to wait sometimes in busy hours.
Lage: The Brandenburg gate, Checkpoint Charlie, Reichstag, Berlin wall, Museum Island, Pergamum Museum, Gendarmenmarkt and Park
Hotel rooms are quite comfortable, has good amenities and location was close to many of the major attractions and the train stations. Hotel staff very pleasant and helpful with directions. Numerous television channels in English.
Kommentar von Hotelmanagement
19.09.2016 von WestinGrandBerlin, Hotelmanagement
Dear Guest, Thank you for taking the time to share your feedback. We regret the inconeniences with the elevators but in the meantime all 4 work since the beginning of September. We hope to welcome you back to our hotel very soon! The Westin Grand Berlin-Team
4 von 5
von einem verifizierten Reisenden

HOTEL ACCUEILLANT PROCHE CENTRE HISTORIQUE

Veröffentlicht am 14.09.2016
Nicht so gut: EXAGERATION TARIFAIRE POUR ACCES WIFI DANS LES CHAMBRES AU PRIX DE 15€ PAR JOUR ET 32 € POUR LE PETIT DEJEUNER. PRIX RAREMENT VUS DANS LES HOTELS
HOTEL PROCHE DE TOUTES LES COMMERCES, RESTAURANTS ET CENTRE HISTORIQUE;
Kommentar von Hotelmanagement
21.09.2016 von WestinGrandBerlin, Hotelmanagement
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. The Westin Grand Berlin-Team
3 von 5
von einem verifizierten Reisenden aus Vercelli

Qualcosa non va

Veröffentlicht am 12.09.2016
Gut: Posizione centralissima, sembra il Titanic nel 2016
Nicht so gut: Ammodernamento
Letti separati invece che camera matrimoniale, chiedono 20 dico 20€ per il wi-fi e il doppio della tariffa ordinaria per il noleggio delle bici... segnalato il discorso dei 2 letti singoli invece del matrimoniale non mi hanno minimamente calcolato, voto 0 alla reception!!!
Kommentar von Hotelmanagement
19.09.2016 von andrea.weiner@westin-berlin.com, Hotelmanagement
Dear guest, we really regret that you have had some issues and we do apology for the inconveniences. Unfortunately at this point we can not identify the exact problem. We always try to fulfill our guest wishes if ever possible and to solve problems when they come up. In generally twin beds are also double beds which can be used as twin or even as king size when required. We hope to get another chance to convince you with our service next time. The Westin Grand Berlin-Team
5 von 5
von einem verifizierten Reisenden aus glasgow

Lovely hotel in great location

Veröffentlicht am 10.09.2016
Super easy to get to from airport- Friedrichstrasse train station just 5mins up the street. Great location. Hotel has wow factor when you walk in-definitely one of the fanciest places I've ever been in. Beautiful staircase and piano playing as you enter the lobby. Staff very polite and friendly-was worried it would be a bit snobby but they weren't at all! Very helpful with directions etc. Room was very clean and classy. No noise at all-very peaceful despite being in the busy city centre-blackout curtains were great! Spa was beautiful, only issue was that the pool didn't feel heated and was a bit chilly. Would be nicer if it were warmer. Everything else was perfect though and I'd definitely stay here again.
Kommentar von Hotelmanagement
19.09.2016 von WestinGrandBerlin, Hotelmanagement
Emma, our first aim is the satisfaction of our guests and their comfortable stay. We love to see that we could meet your expectations and we thank you so much for your patronage. The pool water is heated with 28°C but we will check it again. The Westin Grand Berlin-Team
5 von 5
von einem verifizierten Reisenden aus oxford, england

Great hotel in good location

Veröffentlicht am 02.09.2016
Hotel was excellent, good service, nice rooms, locations was central to all main attractions and only a short trip from the main station
Kommentar von Hotelmanagement
06.09.2016 von WestinGrandBerlin, Hotelmanagement
Dear Geoff, it was our pleasure to be your host and we thank you for your patronage. The Westin Grand Berlin-Team
5 von 5
von einem verifizierten Reisenden

Amazing hotel with lovely staff.

Veröffentlicht am 30.08.2016
Perfect location for sight seeing! Would definitely recommend!
Kommentar von Hotelmanagement
30.08.2016 von WestinGrandBerlin, Hotelmanagement
Dear guest, we are delighted indeed to could enjoy you! Thank you for your bookig and your nice words. We hope to have you here with us again in the future. The Westin Grand Berlin-Team
4 von 5
von einem verifizierten Reisenden aus japan

立地も良く、スタッフの雰囲気や清潔感も良い、さすが五つ星ホテル

Veröffentlicht am 29.08.2016
さすが五つ星!!高級感に溢れ、ゴージャスでした。スタッフの接客も良く、お願いしたことはすぐ聞いてくれるので、良かったです。立地も良いので、オススメ。