Bewertungen Hotel New Otani Chang Fu Gong, (Beijing)

5 von 5

Dieser Reisende hat keine schriftliche Bewertung abgegeben. Veröffentlicht am 16.05.2021 auf Hotels

5 von 5

Veröffentlicht am 05.05.2021 auf Hotels

整體感覺很棒

4 von 5

4月出張

Veröffentlicht am 21.04.2021 auf Hotels

4月だったが、予想に反して少し暑い日が続いた。部屋のエアコンが冷房になっておらず、少し不快感があった。朝食もそれなりに豪華で問題はないが、従業員の態度が悪く、それが気になった、とても5つ星ホテルの従業員とは思えない振舞だった。

5 von 5

Veröffentlicht am 02.02.2020

満足です。言うことなし。

Kommentar von Hotelmanagement

11.02.2020 von andy, Hotelmanagement

この度はホテルニューオータニ長富宮にご宿泊賜り、誠に有難うございました。快適にお過ごしいただけた様子を拝読し私共も大変嬉しく思っております。今後もお客様にご満足いただけるサービスができますよう、スタッフ共々一層精進して参りますので、またの機会がございましたらご来館いただけましたら幸いに存じます。ご投稿どうもありがとうございました。

5 von 5

Veröffentlicht am 23.01.2020 auf Hotels

Kommentar von Hotelmanagement

28.01.2020 von andy, Hotelmanagement

We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.

4 von 5

Veröffentlicht am 23.01.2020 auf Hotels

Kommentar von Hotelmanagement

28.01.2020 von andy, Hotelmanagement

We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.

3 von 5

Veröffentlicht am 18.01.2020 auf Hotels

Kommentar von Hotelmanagement

20.01.2020 von andy, Hotelmanagement

Dear guest, Thank you for your pertinent comments, and we apologize for all of your bad experience and memory during your staying in our hotel. Your suggestion will improve our competitive power on both of service and facilities. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. We believe that you could find a great change after the reconstruction, and hotel will offer higher-end rooms in the middle of March. It will be appreciated if you could leave your email address; we would like to send the hotel update information and new decorated rooms pictures to you. Thank you for your suggestion and we are looking forward to seeing you again in our hotel.

4 von 5

Veröffentlicht am 14.01.2020 auf Hotels

Kommentar von Hotelmanagement

28.01.2020 von andy, Hotelmanagement

Dear，We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.

5 von 5

5 star comfort if you fix the pillows and slippers

Veröffentlicht am 13.01.2020 auf Hotels

One of the best maintained old hotels in Beijing, New Otani has been consistently well maintained the 2 times I have stayed here. The price so far has been fair and the hotel is of a 4 Star standard or imagine an older 5 star hotel. The rooms are very clean and the hotel in general has been upkept very well. I do have a complaint about the pillows as they are too high! I am nitpicking here but the room slippers are very poor quality too.

Kommentar von Hotelmanagement

15.01.2020 von andy, Hotelmanagement

Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.

4 von 5

ひとり旅には心強い味方

Veröffentlicht am 06.01.2020 auf Hotels

中国旅行の初日に１泊しました。初めてのひとり旅だったので、日本人スタッフに北京事情の数々を質問できて心強かったです。長城観光の為に、最近開通したばかりの北京北駅始発の高鉄指定席もホテルから簡単に予約してもらいました。長城駅まで約30分、往復料金は予約手数料込みで約120元。快適な高鉄体験と長城ハイキングができました。その上、時間と料金が大幅に節約できてお薦めです。高鉄は二等席でしたが日本の新幹線の普通席以上の車内です。