Basierend auf 267 geprüften Bewertungen
3,8 Sauberkeit der Zimmer
4,1 Service
4,0 Komfort der Zimmer
3,6 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 11.04.2024
Kommentar von Hotelmanagement
14.04.2024 von Manager, Hotelmanagement
Hello Ivis,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We value your input and look forward to welcoming you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 10.04.2024
The woman checking us in was very friendly. The bed was super comfortable and the room was clean. I was happy and would stay here again if I was in the area.
Kommentar von Hotelmanagement
12.04.2024 von Manager, Hotelmanagement
Hello Linda,We are delighted to hear that you enjoyed your stay with us and found our staff friendly. We are glad you found the bed comfortable and the room clean. It would be a pleasure to welcome you back if your travels bring you to the area again.
von einem verifizierten Reisenden
Veröffentlicht am 10.04.2024
The room was clean and had everything we needed for a comfortable stay. The only disappointing thing was the complimentary breakfast. We were staying at the hotel when it seemed to be at full/nearly full capacity (for the 2024 solar eclipse) and when we went to get breakfast, there was very little food available, and a long line of guests waiting to see if they could get something. We went to the breakfast room several times, to see if more food was added, but it was not. The options were few as well - when I asked whether they would bring our eggs, they said they don’t provide eggs during weekdays. No fruit either. Considering that we paid $230 a night to stay there during the eclipse and they knew they’d be a full house, I would have expected better planning to make sure that everyone got decent breakfast for that price.
Kommentar von Hotelmanagement
12.04.2024 von Manager, Hotelmanagement
Hello Nastassia, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. Your comments regarding the breakfast experience have been noted, and we will share your feedback with our team for further review and improvement. Ultimately, we strive to provide all guests with a satisfactory experience during their stay with us.
von einem verifizierten Reisenden
Veröffentlicht am 10.04.2024
Cons:
Card keys were deactivated 2 Times
We put in for late checkout and still got knocked on the door at 10:55 am
We found a piece of cookie on the floor
We found Toothpaste on the bathroom floor and the Bathroom was not swept
It was a Horrible free breakfast. I think they were scrambled eggs but not sure
For some reason on Day 2 of our stay, they needed to see my ID again
We asked for more pillows and they had no extras available
We wanted to watch the Firestick that we brought with us and both HDMI inputs were not working on the TV
I needed to iron a shirt, but the iron board cover was all wrinkled.
When someone showered in the next room it was deafening
Many Stains on the Comforter
The ice maker indicated it needed the filter to be changed
Pros
Room was updated
New AC/Heater Unit
Lots of cable channels
Bed Was reasonably comfortable
Kommentar von Hotelmanagement
11.04.2024 von Manager, Hotelmanagement
Hello Joseph, Thank you for sharing your detailed feedback with us. We appreciate your observations and regret that your stay did not meet your expectations in some aspects. Your comments have been noted and will be shared with our team for further review. We are pleased to know that you found the room updated, with a new AC/Heater Unit, and enjoyed the variety of cable channels available. We hope to have another opportunity to welcome you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 10.04.2024
Rooms decent price, clean, fridge, small microwave, TV in room. Continental breakfast above average IMO -- they had cereal, make your own waffles, fruit, sausage, scrambled eggs, drinks, a lot more than some places I've been too. Would recommend.
Kommentar von Hotelmanagement
12.04.2024 von Manager, Hotelmanagement
Hello Holly,We are thrilled to hear you enjoyed our clean and well-equipped rooms, along with our extensive continental breakfast offerings. Your recommendation means a lot to us, and we hope to welcome you back for another pleasant stay soon.
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
We were pleasantly surprised at how convenient the location was to several restaurants and to access major roads. The staff were very helpful and pleasnt to deal with.
Kommentar von Hotelmanagement
10.04.2024 von Manager, Hotelmanagement
Hello Kathy,We are delighted to hear that you found our location convenient and our staff helpful. We strive to make our guests' stay as enjoyable as possible. Should you have any future inquiries or require assistance, please do not hesitate to contact us directly.
von einem verifizierten Reisenden aus Ellenville
Veröffentlicht am 09.04.2024
Room was not cleaned . Didn’t have towels. Called the office and no one responded.
Kommentar von Hotelmanagement
11.04.2024 von Manager, Hotelmanagement
Hello Martin, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address this with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.
von einem verifizierten Reisenden
Veröffentlicht am 05.04.2024
Just a nice place to spend the night.
Kommentar von Hotelmanagement
07.04.2024 von Manager, Hotelmanagement
Hello John,We are delighted to hear that you found our hotel to be a comfortable place for your stay. We aim to provide a pleasant experience for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.
von einem verifizierten Reisenden
Veröffentlicht am 15.03.2024
Kommentar von Hotelmanagement
07.04.2024 von Manager, Hotelmanagement
Hello Anil,We appreciate you choosing to stay with us. If there are any areas you feel we could improve on, please don't hesitate to contact us directly so we can address them. We hope to welcome you back for an even better experience in the future.
von einem verifizierten Reisenden aus Baldwinsville
Veröffentlicht am 25.02.2024
I've stayed in more up to date hotels, It was a little older hotel but clean and reasonably priced w/a king bed. We had other choices but no king available it was a quick trip late night in and early morning.. Nikki at the front desk was very accommodating upon arrival! Tops grocery store right across the street. Also had a breakfast option the 6-9 the next morning. Overall good experience.
Kommentar von Hotelmanagement
28.02.2024 von Manager, Hotelmanagement
Hello Henry, We appreciate your feedback and are glad to hear you found our hotel clean and reasonably priced during your stay. It's great to know that Nikki provided accommodating service at the front desk. We hope you enjoyed the convenience of having a grocery store nearby and were able to make use of our breakfast option. Thank you for sharing your positive experience with us.
