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Bewertungen von Paloma Grida - All Inclusive

5 out of 5
Paloma Grida - All Inclusive
Iskele Mevkii, Serik, Antalya

Bewertungen

8,2

Sehr gut

34 von insgesamt 71 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
20 von insgesamt 71 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 71 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 71 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 71 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Nurshen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Super Urlaub gemacht. Hotel ist sauber, Essen-hervorraged. Personal war sehr nett. Zimmer und Ausstattung da habe ich mir mehr gewuenscht zu den Sternen, die das Hotel hat, aber ok. Internet nicht uberall im Hotel vorhaden, aber wer braucht so etwas waehrend Urlaub :)
Aufenthalt von 7 Nächten im Juni 2022

4/10 – Schlecht

Nadim

Mit der Familie gereist
Aufenthalt von 10 Nächten im August 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles Super - Sehr gut für Familien - Nur die Zimmern haben uns nicht so sehr gefallen
Aufenthalt von 3 Nächten im August 2021
Antwort von Paloma Grida am 23. Aug. 2021
Dear Guest, Thanks for scoring us. . Best Regards

10/10 – Hervorragend

Kenoo, Ffm

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles war super die Animateure waren super die haben nur in der der Disco gefehlt da hätten Sie noch ein bisschen mehr Stimmung machen können der Animateur Denis war sehr super hat sich sehr um uns gekümmert ..
Aufenthalt von 10 Nächten im Juli 2019
Antwort von Paloma Grida am 10. Aug. 2019
Dear Kenoo, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Leistung und Service vom Feinsten!
wunderschönes, gepflegtes und sehr komfortables Hotel mit freundlichem Personal, familiärer Atmosphäre, hervorragendem Essensbuffet, gutem Preis-Leistungsverhältnis. Kein Hotelsilo, sondern kleine, überschaubare Appartmentkomplexe. Einladende Laden- und Kneipenpassage mit gemütlichem Ambiente, überall Ecken zum Verweilen und Entspannen. Sauberer Strand, gutes Angebot für Familien aller Altersstufen - wirklich empfehlenswert! Wir kommen wieder! Einziges Manko: Klimaanlage wird erst im Sommer angestellt, dabei war es schon im April/Mai so heiss, dass die nächtliche Wärme ohne AC zu viel war.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dårligt
Det var en dårlig oplevelser, rengøring service var rigtige dårligt. Deres reception var virklige dårligt, personale smiller ikke. Der var myrer i værelset. Glemte håndklæder 3 dage i træk.. Deres badeværelser var dårligt.
Aufenthalt von 5 Nächten im September 2023
Antwort von Paloma Grida Management Team am 25. Sept. 2023
Dear Guest,First of all, we would like to thank you for choosing our hotel for your vacation and for sharing your opinions with us.We would like to share with you that our primary goal is not to compromise our understanding of quality service, that your opinions are valuable to us in this sense and that the necessary corrections will be made by taking into account by us.We hope you will choose our hotel once again and give you the opportunity to have a better holiday experience.Sincerely regards,

10/10 – Hervorragend

Ben

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im August 2023
Antwort von Paloma Grida am 14. Sept. 2023
Dear Ben,Thanks for scoring us.Best Regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ağustos 2023 Paloma Grida
Odalar eski ve çok çok kalabalık bir otel. Daha önce 2 kez Paloma Forestaya gitmiştik, oradan çok memnun kalıp bu sefer de Gridayı deneyelim dedik ama hiç ilgisi yok Forestayla. Personel çok ilgili, müşteri memnuniyeti için çok çabalıyorlar. Mesela Alacarte restoranlardan Safrana gittik, vantilatör çalışmıyordu, personel çok ilgiliydi ama 39 derecede yemek yemek zorunda kaldık. Sorduğumuzda bir süredir vantilatörlerin sorunu olduğunu söylediler ama yönetim sanırım bu tip konuları çok da önemsemiyor. Odaların acilen yenilenmesi gerekiyor, bu otele hiç yakışmıyor. Genel olarak yemekler güzeldi ancak restoranlar aşırı kalabalıktı. Ana Restaurantta insanlar masa kapmak için uğraşıyordu ve ayakta masa bekleyen oluyordu. Otelin her yeri çok çok kalabalık ve çok fazla çocuk olan bir otel. Deniz mavi bayraklı ama çok dalgalı, dalgayla özellikle bazı saatlerde çok pis oluyor.
Aufenthalt von 6 Nächten im August 2023
Antwort von Paloma Grida am 21. Aug. 2023
İbrahim Bey,Öncelikle tesisimizi tercih ettiğiniz için teşekkür ederiz.Geri bildirimleriniz tarafımızca dikkate alınıp, değerlendirelecektir.Paloma Grida

10/10 – Hervorragend

ibrahim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Genel olarak memnunnuz Çok teşekkürler otel personeline
Aufenthalt von 7 Nächten im August 2023
Antwort von Paloma Grida am 21. Aug. 2023
İbrahim Bey,Tesisimizi tercih ettiğiniz için teşekkür ederiz.Paloma Grida

10/10 – Hervorragend

Gökçer

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Paloma Grida Management Team am 11. Aug. 2023
Dear Guest,Thank you for having score us about your stay.Hope to see you again.Sincerely,Paloma Grida Management Team

4/10 – Schlecht

zeliha

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aircondition virkede ikke, alt for lille altaner
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Paloma Grida Management Team am 26. Juli 2023
Dear Zeliha,Thank you for having score us.We have already taken note about your remarks and shared them with the concerned departments.Best Regards,

10/10 – Hervorragend

Ahmed S I

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a lovely time at Paloma..everything was perfect
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Paloma Grida Management Team am 20. Juli 2023
Dear Ahmed,Thank you for having let your review about your stay.Hope to see you again.Sincerely,Paloma Grida Management Team

10/10 – Hervorragend

Joan overby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rigtig godt hotel, med fremragende mad. Det var dejligt med Plus 18 område, og fint med en del aktiviteter
Aufenthalt von 6 Nächten im Juni 2023
Antwort von Paloma Grida Management Team am 20. Juli 2023
Dear Joan,Thank you for having score us and for your feedback.Hope to see you again.Sincerely,Paloma Grida Management Team

10/10 – Hervorragend

Dogukan

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Paloma Grida Management Team am 20. Juli 2023
Thank you for having score us.Sincerely,Paloma Grida Management Team

8/10 – Gut

Oguz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Paloma Grida am 15. Juni 2023
Oğuz Bey,Tesisimizi tercih etmiş olduğunuz için teşekkür ederiz.

6/10 – Okay

Dorota

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Food perfect, service perfect, rooms not really
Aufenthalt von 6 Nächten im März 2023
Antwort von Paloma Grida Management Team am 5. Mai 2023
Dear Dorota,Thank you for your review.We have already take note about your remarks.We hope to see you as soon as possible.Sincerely,

8/10 – Gut

Aleksei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super!
Aufenthalt von 4 Nächten im September 2022

6/10 – Okay

XIAOYU

Aufenthalt von 7 Nächten im Juli 2022

8/10 – Gut

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Paloma Grida am 16. Aug. 2022
Dear Patrick, Thanks for scoring our hotel. Paloma Grida

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Food was always great, lots of choice in the week, bed and room comfortable the only thing was the noise till 1am from the beach club, staff are great so hard working and the place is clean. On door step to land of legends and Belek, if anything is wrong they always fix it quickly, doctors on site was also very helpful
Aufenthalt von 10 Nächten im April 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 günlük kongre katılımından dolayı otelinizde konakladım. Ve gercekten herşey çok güzeldi. Yemek çeşitliliği, temizlik, çalışanların güler yüzlülüğü daha ne istenir ki. Deniz ve plajını kullanamasamda gezme fırsatım oldu ve benden 10 puanı kaptı. Ayrıca havuzları ve aqua parkı gayet güzel görünüyordu. Kesinlikle tekrar tercih edebileceğim bir otel.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Paloma Grida Resort / Guest Relations am 18. Feb. 2022
Değerli Misafirimiz, Olumlu geri dönüşünüz ve yorumlarınız için teşekkür ederiz. Paloma Grida Resort otelimizdeki tatilinizi keyifli geçirmiş olduğunuzu öğrenmekten mutluluk duyuyoruz. Sizleri yeniden otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Paloma Grida Resort & SPA

6/10 – Okay

Nikolai

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Paloma Grida am 23. Okt. 2021
Dear Nikolai, Thanks for scoring us. Best Regards

10/10 – Hervorragend

Simonova Natalia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Отличный семейный отель.
Отдыхали с 15-20 октября 2021. Повезло с погодой. Очень понравилась территория отеля, нет высоких корпусов , стиль - по типу итальянской деревушки. Понравился номер, обслуживание, еда, есть много активностей для детей любого возраста . Много бассейнов (хотя в это время очень холодно в открытых бассейнах, просто невозможно находится дольше 2х минут). Через день проводят прекрасные ,профессиональные шоу (танцы, акробаты, цирк). Вообще в целом не было проблем ни с чем. Быстрое заселение, хороший персонал, чисто. Еда с 7 до 01, бары работают 24 часа . Всегда модно найти вкусный кофе , десерты, напитки. Неплохой алкоголь, коктейли. Хороший WiFi.
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Paloma Grida am 23. Okt. 2021
Dear Simonova, Thanks for scoring us. Best Regards

10/10 – Hervorragend

Aytekin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paloma Grida Belek
Great stay. Well above our expectations especially for the service. Definetely planning to revisit next year.
Aufenthalt von 2 Nächten im September 2021
Antwort von Paloma Grida am 21. Sept. 2021
Dear Aytekin, Thanks for scoring us. Best Regards Paloma Grida

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paloma stay
Great hotel with amazing staff. They made sure we have everything we need and accommodated all requests. Location is perfect so is the food, the whole family had a great time. Mr suleyman made sure we have everything we needed, we will come back
Aufenthalt von 5 Nächten im August 2021
Antwort von Paloma Grida am 23. Aug. 2021
Dear Guest, Thanks for scoring us. we look forward to see you again in our hotel. Best Regards

8/10 – Gut

Halime

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Guzel bir otel
Otel cok guzeldi ve cocuklar icin kaydirak, havuz cesitleri coktu. Havuz ve otelin geneli temizdi. Sadece odalarin temizligini begenmedim. Yemek cesitleride coktu ve guzeldi. Guzel bir aile oteli, tavsiye edilir. :)
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Paloma Grida am 3. Aug. 2021
SN. Halime, Tesisimize göstermiş olduğunuz ilgiden dolayı teşekkür eder, en kısa sürede sizi tekrar misafir etmekten mutluluk duyarız. Paloma Grida

8/10 – Gut

Expedia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Juli 2021
Antwort von Paloma Grida am 3. Aug. 2021
Değerli misafirimiz, Tesisimize göstermiş olduğunuz ilgiden dolayı teşekkür eder, en kısa sürede sizi tekrar misafir etmekten mutluluk duyarız. Paloma Grida

10/10 – Hervorragend

Nedim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Teşekkürler İlkay bey
Oteli bilgi almak için aradım Resepsiyondan İlkay beyle görüştüm, sağolsun çok net bilgiler verdi hemen geldik giriş işlemlerimizi yaptı ve otelde konakladık herşey çok güzeldi eğer yemek sunumu yapan personel sayısını %10 arttırsalar çok daha iyi olacaktır
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Paloma Grida am 24. Juli 2021
Sn. Nedim, Otelimiz için yaptığınız değerlendirmeden dolayı teşekkür eder,sizleri tekrar aramıza görmekten mutluluk duyarız. Paoma Grida

10/10 – Hervorragend

Mustafa Yener

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Guzel bir tatil
Otel guzel, yemek çeşitlligi ve lezzeti mukemmel. Guler yüzlü, hizli servis. Tek eksisi yan otelden gelen maline sesleriydi. Tekrar tercih edecegim bir otel
Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

Eda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Otelin yemekleri ve personelleri tek kelimeyle efsane
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Paloma Grida Resort / Guest Relations am 17. Juni 2021
Sayın Misafirimiz Eda Hanım, Kalitemizi ve servisimizi takdir etmenizden ve aynı zamanda görüşünüzü Hotels.comüzerinden paylaşmanızdan dolayı teşekkür ederiz. Paloma Grida Resort konaklamanızın keyifli geçtiğini duymaktan çok memnununuz. Umuyoruz ki en yakın zamanda unutulmaz başka bir tatil için sizleri tekrar ağırlayacağız. Saygılarımızla, Paloma Grida Resort & SPA

8/10 – Gut

Marly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay!
Great stay. Food was good and service was quick. Friendly stay and super clean
Aufenthalt von 1 Nacht im April 2021
Antwort von Paloma Grida Resort / Guest Relations am 17. Juni 2021
Dear Marly, Thank you for appreciating our five star quality and service as well as for sharing your review on Hotels.com. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Lee

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic food and friendly service
Lovely hotel with fantastic food and great, friendly service. The hotel is in a great location if you want a peaceful getaway. There isn't a huge amount of nightlife if you're looking to party but plenty to do during the day and lots of nice people. The hotel was incredibly clean and I felt safe from a COVID perspective at all times! Thank you for a lovely stay.
Aufenthalt von 4 Nächten im September 2020

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2020
Antwort von Guest Relation am 14. Juli 2020
Dear Michelle, Thanks for scoring us. Paloma Grida Resort&Spa

6/10 – Okay

JKD, London

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rooms were ok. Small balcony. Pools were great. Some restaurants weren't open as should've been as were winding down for season. Staff were a little despondent, not the friendliest. Wouldn't book again
Aufenthalt von 7 Nächten im Oktober 2019
Antwort von Paloma Grida am 21. Nov. 2019
Dear Guest JKD, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Grida Resort. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im August 2019
Antwort von Paloma Grida am 21. Nov. 2019
Dear Guest, We would like to thank you for scoring us. Sincerely, Paloma Grida Resort & Spa

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
7th time visiting. Didn’t disappoint!
Great mini club
Aufenthalt von 3 Nächten im August 2019

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im August 2019
Antwort von Paloma Grida Resort am 22. Nov. 2019
Dear Guest, Thank you for spending the time to share your score on Expedia. We wish to see your comments & compliments too as the reason why you have scored us as 40. We hope to welcome you again in Grida. Sincerely,

10/10 – Hervorragend

Tugce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
10/10
All staff had high energy. Very welcoming and made our family holiday the best of experience in Turkey. Thank you Paloma Grida! From Australia
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Paloma Grida am 11. Aug. 2019
Dear Tugçe, Thank you for appreciating our five star quality and service as well as for sharing your review on Hotels.com. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very family friendly, the children loved it. Great setup
Aufenthalt von 3 Nächten im April 2019
Antwort von Gr Man am 24. Mai 2019
Dear Anonymous, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Amy, Kent

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic, professional, friendly kids club. Waiting staff v friendly too. Pools lovely, food brilliant. Will return again!
Aufenthalt von 11 Nächten im Oktober 2018
Antwort von Gr Man am 24. Mai 2019
Dear Amy, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

8/10 – Gut

Reggie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel and great kids activities. Great shows and one would not feel the need to leave hotel for anything as it has a lot to offer
Aufenthalt von 5 Nächten im August 2018
Antwort von Paloma Grida Resort & SPA am 21. Sept. 2018
Dear Reggie, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

2/10 – Ungenügend

ismail

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
sakın ha sakın gitmeyin!!!
bekledigimiz ve hotels.com da bize anlatilan,anlaştığımız oda verilmedi. ayri bir oturma odası ve mobilyalı balkon yoktu gerekli yerlere şikayetimizi yapacagiz... ...otel çok kalabalikti heryer çok ama çok sıcaktı hizmet ve personel yetersizdi temizlik yetersizdi kan bulaşan çarşaflar konmuştu yatagimiza...otelin konumu fena değildi..hiç memnun kalmadik
Aufenthalt von 4 Nächten im Juli 2018

4/10 – Schlecht

selda

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Tadilat zamanı gelmiş
Bir otelici olarak sürekli Seyehat ediyoruz. Otel sevdiğimiz için ikinci kez gittik genel anlamda çok memnunuz, ancak bu yıl artık gerçekten tadilatı düşünmeleri lazım heryerde bakım sinyalleri çalıyor. Rutin kış periyodunda sanki bir kaç yıldır hiç bir şey yapılmamış gibi. Oysa her yıl oteler genel bakıma alınır. Bu guruba yakışmıyor bence.
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Florent, Nice

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Séjour famille
Nous étions 2 avec 1 enfant de 4 ans. Séjour très agréable, pas de surprise. Piscine, toboggan, la total, enfin un endroit agréable ou il et bon de séjourner.
Aufenthalt von 12 Nächten im August 2017
Antwort von Paloma Grida Resort & SPA am 31. Aug. 2017
Cher Floren, Nous vous remercions de nous faire savoir en le partageant sur Expedia que vous avez apprecie notre qualite de services cinq etoiles. Nous sommes touches d'apprendre que vous avez passé un sejour a la hauteur de vos attentes au Paloma Grida Resort. Nous esperons vous accueillir bientot pour un autre sejour inoubliable. Cordialement, Paloma Grida Resort & SPA

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Beautiful resort, excelent food, the only complain is that the people working there are not friendly and nice.
Aufenthalt von 4 Nächten im August 2017
Antwort von Gr Man am 24. Mai 2019
Dear Guest, Thank you for appreciating our five star quality and service as well as for sharing your review on Expedia. We are glad to hear that you had an amazing stay at Paloma Grida Resort. We hope to welcome you soon for another memorable stay. Sincerely, Paloma Grida Resort & SPA

2/10 – Ungenügend

D, USA

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Zero stars if possible
The buildings look nice and the architecture is thoughtful. But there is no customer service. They damaged our luggage, had no security cameras at all, and lied to us many times. The food was repetitive, repetitive, repetitive. There is no western foods, just turkish stuff at the buffet. The pasta was tasteless, no salt at all. I told the chef that the pasta needs at least some salt in the water or in the sauce, he laughed at me. The staff doesn't know any english. Simple things like ordering, or telling what you want in your drink, becomes a bit or miss. Guest services told us we are entitled to go only 1 time at restaurants alla carte. We had 19 meals at hebse repetitive buffet. The last day we found that guest services had lied to us, other guests went 2 times at the restaurants. Lying and misinforming guests was normal. Nobody apologized, they said all restaurants were booked already, so we couldn't go a 2nd time. We spent $200 in parasailing and banana rides. The guy took some pictures of us, and asked another $60 to give us our pictures. This hotel is out of every decency of a 5 star hotel. No service, miscommunication, no security, no cameras, no peaceful sleeping from the loud music of a nearby hotel, no friendliness, no variations in food. For a 10 day stay, you will eat the same dishes for 18 times at least. And both the managers and guest services lied to our face many times.
Aufenthalt von 10 Nächten im Juli 2017
Antwort von Gr Man am 24. Mai 2019
Dear D, Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Paloma Grida Resort. Sincerely, Paloma Grida Resort & SPA

8/10 – Gut

Mustafa

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Çocuklu ailelere tavsiye edilir.
Konaklamam özellikle kids club sayeside çocuklarım için iyi geçti. Fakat bizler için kötü diyemem fakat beklediğimiz daha yüksek standartlardı. Çalışanların ilgi ve alakası gayet iyi olasına rağmen otel yeme içme konusunda zayıftı. Temizlik konusunda sorun yok.
Aufenthalt von 2 Nächten im Juni 2017
Antwort von PALOMA HOTELS am 29. Juli 2017
Sayın Misafirimiz Mustafa Bey, Kalitemizi ve servisimizi takdir etmenizden ve aynı zamanda görüşünüzü Hotels.com üzerinden paylaşmanızdan dolayı teşekkür ederiz. Paloma Grida Resort konaklamanızın keyifli geçtiğini duymaktan çok memnununuz. Umuyoruz ki en yakın zamanda unutulmaz başka bir tatil için sizleri tekrar ağırlayacağız. Saygılarımızla, Gökhan ŞAHİN Misafir İlişkileri Müdürü

2/10 – Ungenügend

husam, Zarqa

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We couldn't sleep
Air conditioner is not working , we couldn't sleep . I will not comeback
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Paloma Grida Resort & SPA am 17. Okt. 2017
Dear Husam, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Paloma Grida Resort & SPA

2/10 – Ungenügend

Mohd, Jordan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Air conditioning system it not working
We stay for for 1 night , we had 2 superior rooms , the Air conditioning system it not working , it was horrible night , we couldn't sleep. The air conditioner is old system , and the problem was in 2 rooms . I payed about 600 $ for both rooms , It wasn't worth it .
Old used furniture
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Paloma Grida Resort & SPA am 1. Feb. 2018
Dear Mohd, Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely, Paloma Grida Resort & SPA

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super
Harika...
Aufenthalt von 2 Nächten im Juni 2017