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Bewertungen von Crystal Flora Beach Resort – All Inclusive

5 out of 5
Crystal Flora Beach Resort – All Inclusive
Beldibi 2 Mevkii, Kemer, Antalya

Bewertungen

8,0

Sehr gut

29 von insgesamt 61 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 61 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 61 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 61 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 61 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Das Hotel ist einfach in die Jahre gekommen. An Service, Sauberkeit und Strand gibt es jedoch nichts auszusetzen. Im großen und ganzen waren wir zufrieden.
Aufenthalt von 7 Nächten im Mai 2018

8/10 – Gut

Verifizierter Reisender

Schönes Hotel in Strandnähe
Die Anlage des Hotel ist schön. Das Meer ist wunderbar. Ich kann nur weiter empfehlen.
Antwort von Kaan Varol am 16. Feb. 2017
Sehr geeherter Herr Kas, Vielen Dank für ihre Bewertung hier bei Expedia. Wir würden uns sehr freuen sie bald wieder bei uns zu begrüssen . Herzliche Grüsse Kaan Varol Hotel Direktor

8/10 – Gut

Yügi, Frankfurt am Main

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel direkt am Strand
Kann ich absolut weiterempfehlen. Gute Animation. Gutes Essen... War ein schöner Urlaub...
Antwort von Kaan Varol am 17. Jan. 2017
Sehr geeherter Herr Adam, Vielen Dank für ihre Bewertung hier bei Expedia. Wir würden uns sehr freuen sie bald wieder bei uns zu begrüssen . Herzliche Grüsse Kaan Varol Hotel Direktor

8/10 – Gut

Adam, Hamburg

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
All inclusive in der Sonne
Sehr angenehme Atmosphere, Entertainment und Service stimmt, gutes Essen
Häuser
Playa 1
Playa 2
Landschaft
Antwort von Kaan Varol am 2. Sept. 2016
Sehr geeherter Herr Adam, Vielen Dank für ihre Bewertung hier bei Expedia. Wir würden uns sehr freuen sie bald wieder bei uns zu begrüssen . Herzliche Grüsse Kaan Varol Hotel Direktor

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
überall schlecht und alt nicht sauber nie wiede dahin urlaut
Antwort von Guestrelation Flora am 24. Aug. 2016
Sehr geehrter Gast, Wir haben ihre Bewertung im Tripadvisor gelesen und bedauern dass Sie mit dem Service unseres Hauses nicht zufrieden waren. Als Crystal Hotels Resorts & Spa Familie ist es unser Ziel, die Qualität der angebotenen Dienstleistungen täglich zu verbessern. Aus diesem Grund leisten die Beschwerden, Kritiken und Anregungen, die von unseren Gästen kommen, einen positiven Beitrag zu unserer Arbeit. Die Crystal Hotelkette ist einige der wenigen in der Türkei, die zertifiziert nach der internationalen Norm ISO 22000 und 10002 arbeitet. Alle Leistungen werden akribisch genau dokumentiert, festgehalten und kontrolliert. Daher werden sämtliche Beschwerden von unserer Gästebetreuung im Haus umgehend bearbeitet und schriftliche festgehalten. Da Sie Sich nicht bei unserer Gästebetreuung gemeldet haben, konnten wir Ihnen nicht weiterhelfen. Falls Sie dies getan hätten, sind wir uns sicher, dass sich Ihr Urlaub angenehmer gestaltet hätte. Freundliche Grüsse Crystal Flora Beach

8/10 – Gut

Caroline

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
1/10 review - nasty front desk worker
The rating would have been 8/10 if not for one staff member working at the front reception desk. I’ll break my review into 1/10 vs 8/10 1/10 - When we arrived to your deluxe 2 bedroom, we noticed the air conditioning was not working in one of the rooms. We notified the man, who appeared to be the manager. He said that I had the balancing door open so it didn’t feel like the air was working. I told him there was not balancy in that room. He proceeded to argue with me saying there was one. I tried to explain that there weee 2 bedrooms, one of which had a balcony and one did not. He was very nasty. He agreed to have someone come look at our room. The maintenance man said it was not working and seemed to be an electrical issue. We went back to that manager and he said we could switch rooms and check the air conditioner first to ensure it was working. The next room he showed us was extremely tiny and not the space we paid for. He said we paid for a family 2 bedroom not a deluxe 2 bedroom. Both his and my invoices clearly said deluxe 2 bedrooms. I have no idea what his problem was. We chose to stay in the larger one with the broken AC because we needed the extra space. The said someone would fix the broken AC the next day. No one ever did even after inquiring about it again. This front desk working is a disgrace. The AC was NEVER fixed. 8/10 - the rest of the staff (excluding front desk reception) were very kind and welcoming. Very clean facilities.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Guest Relations am 23. Okt. 2023
Dear guest,First of all, we would like to thank you for taking your precious time to share your opinions about your vacation.As Crystal Flora Beach Resort, our aim is to renew ourselves day by day and to elevate our service quality to higher levels. In this sense, we believe that the criticisms and suggestions from you, will contribute positively to the work that we will do as management. Hope to welcome you soon and make you experience a better vacation. Sincerely

10/10 – Hervorragend

Morsi, Maisons-Alfort

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
( )Excellent pour les familles. Perdonnel trés souriant et sympathique. Cuisine trop bonne et variée. (-)La chambre n'est pas insonorisée.
Aufenthalt von 10 Nächten im August 2023
Antwort von Guest Relations am 18. Aug. 2023
Dear Morsi,We would like to thank you for choosing a Crystal Flora Beach Resort and for your time to share your experience. We would like to welcome you again as soon as possible and make you feel a Crystal Hotels difference again...Best Regards,Hotel Management

10/10 – Hervorragend

Ufuk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Guest Relations am 22. Mai 2023
Değerli Misafirimiz, Nazik değerlendirmeniz tüm ekibimizi çok mutlu etti. Sizleri tekrar ağırlamayı sabırsızlıkla bekliyoruz. Sağlık ve esenlikler dileriz. Saygılarımızla, Crystal Flora Beach Resort Ailesi

10/10 – Hervorragend

Pavel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family-friendly all inclusive resort in Kemer
Aufenthalt von 6 Nächten im September 2022
Antwort von Guest Relations am 21. Okt. 2022
Dear Pavel,Thank you for choosing us and taking your valuable time to share your feedback. We are glad that you are satisfied with service and facilities.Looking forward to welcome you and your lovely family here again.Best regards,İbrahim ERSEKGuest Relations Manager

10/10 – Hervorragend

Hasan Mert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Guest Relations am 15. Juli 2022
Değerli Misafirimiz,  Öncelikle bizi tercih ettiğiniz ve değerli zamanınızı ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Memnun kalmanız bizleri çok mutlu etmiştir.  Sizleri tekrar ağırlamaktan mutluluk duyarız.  Saygılarımızla

8/10 – Gut

GENNADII

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Рай каждому-по доступным ценам!
Плюсов много (доброжелательность, отзывчивость, помощь, поддержка, насыщенное меню, чистота в номере и смена полотенец поддерживалась ежедневно, горячая вечерняя программа, алкогольные и не только напитки, безупречная антиковидная безопасность и т.д.). К минусам отношу-отсутствие кабинок для переодевания, спуск к морю не оборудован должным образом, непонятные сбросы мусора периодические в морскую воду по утрам, встретили хорошо, а выезжая, пришлось самим до КПП тащить свои чемоданы-автотележку не дождались. Если есть возможность- оборудовать комнату для багажа, чтобы не бросать его на проходе у регистратуры. Не смотря на отдельные недостатки довольны отдыхом и рассчитываем на отдых в следующем году с друзьями.
Aufenthalt von 12 Nächten im September 2021
Antwort von Guest Relations am 12. Okt. 2021
Здравствуйте. Мы очень рады что вы отдыхали в нашем отеле и оставили отзыв. Всё что вы описали-мы возьмём на усмотрение и исправим. С уважением

10/10 – Hervorragend

Myriam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lhotek
Aufenthalt von 6 Nächten im August 2021
Antwort von Guest Relations am 17. Sept. 2021
Dear Myriam,  First of all thank you for taking the time to share your feedback. We are happy to know that you had a good vacation.  Looking forward to welcoming you here again.  Best regards

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not a 5* hotel
Communication with the hotel staff was very poor, before and during the stay. We booked and prepaid the airport transfer that never showed up, and the hotel did not have any information about this saying the booking was done via Hotels, even though the payment for the transport was taken by the hotel itself. We still did not receive a refund for this. The overall stay was only OK- not what would you expect in 5* or even 4* hotel. It is definitely way too expensive. The Hotel is worn out, the beach is packed with sun beds that are occupied all day long, again not a 5* experience. They also charge for fresh juice in the morning, which really shows that they are trying to save at every corner. For the amount paid, really not satisfactory experience.
Aufenthalt von 6 Nächten im Juli 2021
Antwort von Guest Relations am 11. Aug. 2021
Dear Guest, First of all thank you for choosing our hotel. We are really sorry to know that we couldn’t fulfill your expectations. We appreciate all the feed backs from our guests whether they are positive or negative. They help us understand your expectations and improve ourselves to serve you better. Furthermore, we would like to take an immediate action to any comment made in order to provide better service. Looking forward to welcoming you here again and making your stay more enjoyable. Best regards,

4/10 – Schlecht

Robert

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
not bat hotel rooms are very old not comfortable beds but food was okay and nice beach and good swimming pool
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Guest Relations am 19. Aug. 2021
Dear Guest, First of all thank you for choosing our hotel. We are really sorry to know that we couldn’t fulfill your expectations. We appreciate all the feed backs from our guests whether they are positive or negative. They help us understand your expectations and improve ourselves to serve you better. Furthermore, we would like to take an immediate action to any comment made in order to provide better service. Looking forward to welcoming you here again and making your stay more enjoyable. Best regards,

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Omg! Hotel is terrible Old, like 10 years ago it was a good hotel but now everything needs a renovation Staff is rude, especially Bulent He doesn’t know how to work with clients, I wasted 2 nights here. Only good thing is Food, but I found a bad kofte yesterday at dinner.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Guest Relations am 26. Juli 2021
Dear Guest, First of all we are very sad to know that you had bad experiences at our hotel. To take actions regarding these problems, we need to know the date of your stay and room number. We kindly ask you to send details to gr.flora@crystalhotels.com.tr Best Regards,

8/10 – Gut

Iaroslav

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2020
Antwort von Guest Relations am 26. Juli 2021
Dear Guest, Thank you for choosing us and taking your valuable time to share your feedback. Hope to see you again. Best Regards

8/10 – Gut

Abdullah

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
Overall worth it
It was good, nice night activity. Beach was good. Good location
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Guest Relations am 31. Okt. 2020
Dear Guest, Thank you for choosing us and taking your valuable time to share your feedback. Hope to see you again. Best Regards

10/10 – Hervorragend

EMERLLA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pataugeoire pour enfants tres grand ,beaucoup de espaces et de jeux pour enfants . minidisco pour enfants et spectacle tous les soire...
Aufenthalt von 5 Nächten im Oktober 2019
Antwort von Crystal Flora Beach Resort am 27. Okt. 2019
Dear guest, Thank you very much for choosing our hotel and taking your precious time to send us your rating. We are very happy to hear that you enjoyed your holiday at the hotel. We are looking forward to see you again. Kind regards,

6/10 – Okay

serkan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Ne çok iyi, ne de çok kötü..
odalardaki ve bloklardaki temizlik çok iyi seviyede Otel ,bölge ve temizlik çok iyi seviyede. fakat bu büyük yatırımı maalesef yine çalışanlar batırıyor. Temizlik ve lounge bar çalışanları hariç tüm personel tam bir artist, sanki onlar misafir , biz çalışanlarız durumu var. Neredeyse tüm personel bitsede evimize gitsek modunda, yabancı misafirlerin arkasından veya yüzüne türkçe argo kelimeler kullananlar bile var (dayı,hoca,hacı vb) Kırmızı et ve kırmızı et katılan yemekler genellikle pişmemiş veya yarı pişmiş olarak sunuluyor.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Crystal Flora Beach Resort am 27. Okt. 2019
Değerli Misafirimiz, Görüşünüz ve çok değerli yorumlarınız için teşekkür ederiz. Öncelikle sizleri tesisimizden memnun şekilde uğurlayamamış olmanın bizleri üzdüğünü belirtmek isteriz. Otelimizden ayrılmadan önce yaşadığınız problemleri gidermeyi çok isterdik. Sizleri başka bir tatilinizde daha iyi hatıralarla ağırlayabilmek dileğiyle… Saygılarımızla,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 6 Nächten im Oktober 2019
Antwort von Guest Relations am 26. Juli 2021
Dear Guest, Thank you for choosing us and taking your valuable time to share your feedback. Hope to see you again. Best Regards

6/10 – Okay

Med Karam

Aufenthalt von 7 Nächten im August 2019
Antwort von Crystal Hotels am 30. Aug. 2019
Dear Med Karam, Thank you for your rating. We hope to see you again in our hotel. Best regards

10/10 – Hervorragend

hatem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Yönetici am 14. Juni 2019
Dear guest, Thanks for your choice and stay in Crystal Flora Beach Resort Hotel! We also thank you for your recommendation! We are glad that you enjoyed your stay. We would be happy to welcome you soon again in our hotel and wish you all the best! Sincerely,

8/10 – Gut

Engin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keyifli bir tatil
Otel çok kalabalık olmasına rağmen hiçbir şekilde problem yaşamadık. Bütün çalışanlar çözüm odaklıydı. Eşim ile birlikte keyifli bir tatil geçirdik. Otel konumu, odaların temizliği, yemekler oldukça başarılıydı. Akşamları yapılan aktiviteler de oldukça kaliteliydi.
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Yönetici am 14. Juni 2019
Değerli misafirimiz, Tatil tercihiniz olarak Crystal Flora Beach Resort otelimizi seçtiğiniz için sizlere çok teşekkür eder ve sizleri tesisimizde ağırlamış olmaktan büyük memnuniyet duyduğumuzu belirtmek isteriz. Tatiliniz esnasında güzel vakit geçirmiş olmanız ve ayrıca değerlendirmede bulunmanız bizleri çok mutlu etmiştir. Bir sonraki tatilinizde sizleri tekrar tesisimizde ağırlamak ve görüşmek dileği ile. Saygılar,

8/10 – Gut

Saeed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fun Trip
Food options were great, the hotel was small. Children’s entertainment was much later in evening which wasn’t ideal. Overall, we had a great time.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Yönetici am 23. Juli 2019
Dear guest, Thanks for your choice and stay in Crystal Flora Beach Resort Hotel! We also thank you for the review and your recommendation! We are glad that you enjoyed your stay. We would be happy to welcome you soon again in our hotel and wish you all the best! Sincerely,

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 8 Nächten im Oktober 2018

6/10 – Okay

Daisuke

Verbesserungswürdig: Sauberkeit
Aufenthalt von 20 Nächten im September 2018

4/10 – Schlecht

SergeyG, Moscow

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Have been deeply disappointed with the hotel. Service is at a level of, well, 2+ stars, so if you have experience in staying at real 3+ hotels you will feel that you have been really misled in choosing this place at time of booking. The room (the largest one the hotel offers) is small, squeezed, tight. No Internet in the room - it is hotel policy, wifi with poor internet at public space only. Famous "All-inclusive"-ness ruined by: fanta/sprite/coke/water only in the minibar, A-la-Carte restaurants - free-of-charge for one time per stay only (dishes poorly expressing the restaurant cuisine profile). Poor food choice across all the food facilities in general. Good sea was the only positive impression at all. No recommendation to go and stay here unless you have moderate+ level of demand.
Aufenthalt von 8 Nächten im August 2018

6/10 – Okay

Edgard, Lebanon

Verbesserungswürdig: Komfort des Zimmers
Not a 5 stars!! Should be rated as a 3 stars! Staff should speak and understand English!
Aufenthalt von 7 Nächten im Juli 2018

6/10 – Okay

Yavuz Selim

Gut: Sauberkeit und Personal & Service
I can recommend for family. Not single and funny hotel.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Dilmurad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Juli 2017

10/10 – Hervorragend

Madi, Jerusalem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great and excellent experience
Was great experience and very good hotel Hotel staff excellent and room was very comfortable facilitties in hotel amzaing too ..
Aufenthalt von 7 Nächten im Juni 2017
Antwort von Gr am 10. Juli 2017
Thanks for your Review

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice Hotel and Friendly Staff
We were 12 of us 8 Adults and 4 kids aged from 4 to 6. We were there for the May half term and had a great time. The weather was good, pool and the beach was really clean. Staff was very helpful and especially the entertainment team was brilliant. The kids had a really good time. There was always something for everyone to enjoy each day. Food was good. Only draw back I would say is that there are hardly any British in this hotel as there are lots of Russian and Germans - specially Russians. But this didn't bother us as we had a great time and I would recommend this hotel to anyone.
Aufenthalt von 7 Nächten im Mai 2017
Antwort von Gr am 11. Juli 2017
Dear Guest, Thanks for your Review

6/10 – Okay

alright , london

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
The hotel is close to the close the beach
The hotel overall was amazing but the beds are uncomfortable and not that clean.
Antwort von gr am 10. Juli 2017
Dear Guest, Thanks for your Review See you soon Best Regards

6/10 – Okay

Verifizierter Reisender

Standart bir otel
Her oda için tek kart uygulaması var ve kartınızı kaybedersiniz 40 TL ücret ödemeniz gerekiyor. Ve bu konuda girişte herhangi bir bilgilendirme yapılmadı. Tabi eğlenmeye gelmissiniz bu tadinizi kaçırıyor.Tatilim yalan oldu tabi ki.Ve itiraz edince de ücretsiz olarak kartı verdiler.Onun haricinde animasyon ekibi kötüydü sadece kendileri eğleniyor.
Değerli Misafirimiz, Değerlendirmeniz için teşekkür ederiz. Tatiliniz esnasında Misafir İlişkileri masasına, sıkıntılarınızı iletmeniz halinde sizlere memnuniyetle yardımcı olmak isterdik. Yakın zamanda otelimizde sizleri ağırlamak dileği ile... Saygılarımızla

10/10 – Hervorragend

Hossam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good
Dear Hossam , Thanks for your Review See you soon Best Regards

2/10 – Ungenügend

layla

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst place to stay or go.

10/10 – Hervorragend

Ayfer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zeker doen! Super hotel super mensen toppie :)
Ik kan niks anders zeggen dan dat het perfect was!! Ik heb het met mijn zoon van 10 jaar geweldig gehad. Hij heeft zich geen een dag verveelt. Tegenover het hotel heb je een bureau waar je leuke dagjes kan regelen. Wij hebben een dag vissen en een dag jeep safari gedaan. Je was voor een zo'n dagje pp € 25 euro kwijt. Moeite waard om het te doen. De animatie team was in een woord geweldig. Super aardige en vriendelijke jongens ik heb veel gelachen met ze. Ze regelen de hele dag dag door wel iets. Of voetbal of volleybal of een leuk spel, darten ga zo maar door. Het eten was zooooo veel dat je al vol zat van het kijken geweldig lekker, vooral de vrijdag dan hebben ze Turkisch night en echte culinaire Turkse gerechten. Daarna een Turkse avond echt super gezellig. Elke avond om 21.15 is er een optreden geregeld kan je genieten van een geweldige show. Daarna gaat de gezelligheid weer door bij het zwembad met muziek en dansen. Er waren veel russen ze drinken veel maar aardige mensen ze zijn netjes en gedragen zich goed. Dat zeg ik omdat sommigen mensen ze behoorlijk neerhalen en angsten creëren. Niet nodig we hebben dezelfde normen en waarden heb ik gezien. Alles was top!!! Ik heb ook leuke foto's laten maken. Heb hebt een soort fototent bij het zwembad. Hij heeft een papegaai en een kameleon zeker aan te raden om een herinnering te laten vastmaken.De kamers waren net genoeg ze zijn niet groot maar ja het is toch alleen maar om te slapen als dat het enige is. Ik ga zeker terug :)
Antwort von General Manager am 17. Jan. 2017
Lieber Gast, Vielen Dank für ihre Bewertung hier bei Expedia. Wir würden uns sehr freuen sie bald wieder bei uns zu begrüssen . Herzliche Grüsse Kaan Varol Hotel Direktor

10/10 – Hervorragend

alexey, липецк

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
лучший отель для отдыха с детьми из тех , где мы были
Antwort von General Manager am 2. Sept. 2016
Thanks for the wonderfull Rewiev . Best Regards

10/10 – Hervorragend

Nurnepes, Ашхабад

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Отдых в Бельдиби
Поехали на 4 дня с семьей, и довольны поездкой. Пейзаж горы и море в сочетании с зеленой территорией очень живописны. Территория ухожена пляж чистый. На море валуны при входе в море но есть специальные дорожки и пирсы с которых можно заходить в море. В остальном: анимация, детский клуб, ресторан с концепцией "все включено" оставили хорощее впечатление.
Antwort von General Manager am 24. Aug. 2016
Мы благодарим Вас за то, что нашли время и поделились впечатлениями о проведенном отдыхе в отеле Crystal Flora Beach Resort. В первую очередь необходимо отметить, что целью сети отелей CRYSTAL является предоставление комфортных условий для отдыха и качественного сервиса, благодаря чему гости могли бы чувствовать себя здесь как дома. Поэтому мы ценим Ваши мнения, отзывы, пожелания. Мы очень рады, что Вы остались довольны отелем, и с нетерпением ждем Вас снова в гости.

8/10 – Gut

said, london

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, clean, friendly atmosphere
The hotel was very clean, staf were constantly cleaning, fantastic shows and games lovely staff in that department, very nice and friendly. Lots of food available but the quality of the food and drinks were bad. The staff in the reception area some were very nice and helpful but some other even though were nice did not speak enough English, also one staff(man) even though spoke English was very rude. Unfortunately he served us when we arrived and when we left. But the rest of the staff from cleaners to the restaurant and every where else were fantastic.
Antwort von Guestrelation Flora am 26. Aug. 2016
Dear Guest, We’re very grateful to you for your review. All reviews, doesn’t matter positivie or negative, are highly important for us, as it helps us to improve our service and make it better. We were sad to know that some points, which you mentioned above, didn’t let you fully enjoy your holiday. All that issues will be reported to our management. Thank you again for your feedback. We’re looking forward to see you here again. Best Regards,

2/10 – Ungenügend

ONUR, İstanbul

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Üç yıldızlı bir otel seviyesinde..
Yemekler berbay ötesi. Tavuğun 6-7 çeşidi yapılıyor, fakat türk damak tadına uygun hiç bir şey yok. Sadece salata ile karın doyurduk. Yemekler son derece kalitesiz ve lezzetsiz. Çalışanların % 90'ının stajyer olması kaliteyi iyice düşürmüş. Bazı yemekler yirmi dakika gibi kısa sürede bitiyor ve yenilenmiyor. Sorunca "Tahminimizden çok fazla müşteri geldi" diyorlar. Maliyet hesabını çok abartmışlar. Meyve suyu yerine boyalı toz karışımı veren tek otel sizinkiydi. Onu almak için bile uzun sıra bekleniyor. İçkiler zaten en alt kalite, onda da "Kalmadı" diyorlar. Türk gecesinde ilk defa et gördük. Döner alabilmek için tam 22 dakika sıra bekledik ve karşılığında 25 gr döner alabildik. Köfteler bile hazır donmuş tavuk köftesi. Bunları anlattığım halkla ilişkiler yetkilisi krizden dolayı kalitenin düştüğünü söylüyor. Ayrıca tesis çok eski ve bakımsızlıktan dökülüyor. Fotolar aldatıcı. Sahil halk plajı gibi sıkışık ve yer bulunmuyor.
Antwort von General Manager am 24. Aug. 2016
Sayın Onur Bey, Öncelikle tesisimiz hakkındaki olumsuz yorumunuz için çok üzüldüğümüzü belirtmek isteriz. Otelimizde Uluslararası ve Türk mutfağına hitap eden a la carte restoranlarımız, Beach Club, Snackbar ve Ana Restoran olmak üzere 8 adet Yiyecek & İçecek servisi verdiğimiz nokta vardır. Bayram döneminde Ana Restoranımızı Sabah 07.00-11.00, Öğlen 12.00-14.30 ve Akşam 18.30-21.30 Saatlerinde erken açarak ve geç kapatarak gerekli önlemler alınmış ve ayrıca 6 adet a la carte restoranımız tam kapasiteyle misafirlerimizin hizmetine sunulmuştur. Yorumunuzda Yemeklerin 20 dakikada bittiği ve yenilenmediği sözünüz bizleri çok şaşırtmış olup bu kesinlikle söz konusu değildir. Tüm yemek çeşitleri Büfe saatleri içerisinde yeterince vardır. Bir yiyecek bittiğinde hemen Mutfaktan takviye gelmektedir. Otelimizde yaptığımız Anket çalışmalarından ve misafirlerimizden gelen geri dönüşlerde Yemek konusunda yüksek bir memnuniyet olduğu görülmektedir. Lezzetsiz olarak nitelendirdiğiniz öğlen ve akşam büfelerinde en az 20 çeşit soğuk,18 çeşit sıcak yemek ve 2 çeşit Izgara sunulmaktadır. Sıcak yemeklerden en az iki tanesi et yemeğinden oluşmaktadır. Ayrıca yukarda belirtiğimiz gibi otelimizde toplam 6 adet a’la carte Restoranımız mevcut olup, bunlardan Osmanlı, Mexika ve Mangal Restoran menüleri et ağırlıklı olup, tatiliniz esnasında bu restoranlarımızda rezervasyon yaptırmanızı dilerdik. Sizlerin damak tadına hitap edemediğimiz için üzgünüz. İçecek konsepti olarak tüm otellerimizde Türkiye’nin en kaliteli içecek markaları kullanılmaktadır. ( EFES BİRA, PEPSİ COLA ÜRÜNLERİ, LİPTON İCE TEA ÜRÜNLERİ) Otelimiz 53.000 m² alana kurulu olup sahili 900 m uzunluğundadır. Üç adet toplam 1500 m² İskele alanımız mevcuttur. Konaklayan tüm misafirler için yeterince Şezlong ve güneşlenme alanı vardır. Saygılarımızla.

8/10 – Gut

VIACHESLAV, Москва

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Отдых состоялся!
Очень доброжелательный персонал, просто не знал как и чем нам лучше угодить. Отличное место - сочетание моря и гор! Большой пляж оборудован пирсами, с которых удобно купаться, прямо на пирсе есть душ. Дно моря покрыто крупными камнями, мы купили тапочки для плавания. Это пожалуй единственный недостаток... Питание - хорошее, между обедом и ужином тоже кормят вкусными гамбургерами, турецкими блинами с начинкой. Для любителей выпить есть даже оригинальный шотландский виски, ну и конечно вкусное пиво. К сожалению нет бесплатного шампанского, пришлось покупать в отеле. Можно взять и в магазине за углом забора отеля. В детском клубе украинские аниматоры - девчонки исключительно здорово заботились о наших детках 8 и 10 лет. Дочки просто не хотели уходить из детского клуба. В целом отдых состоялся, хотя в мае на этот раз не очень повезло с погодой. Рекомендуем отель для семейного отдыха всем!
Antwort von General Manager am 24. Aug. 2016
Мы благодарим Вас за то, что нашли время и поделились впечатлениями о проведенном отдыхе в отеле Crystal Flora Beach Resort. В первую очередь необходимо отметить, что целью сети отелей CRYSTAL является предоставление комфортных условий для отдыха и качественного сервиса, благодаря чему гости могли бы чувствовать себя здесь как дома. Поэтому мы ценим Ваши мнения, отзывы, пожелания. Мы очень рады, что Вы остались довольны отелем, и с нетерпением ждем Вас снова в гости.

10/10 – Hervorragend

Oral, İstanbul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Güzel bir otel
Her yil ailece konakladiğimiz bir otel sorunsuz tatil isteyen herkese tavsiye ederim fiyat ve kalite orantili
Antwort von Ersin am 31. Okt. 2015
Sayın Misafirimiz; Genel olarak tatilinizden memnun kalmanıza çok sevindik . Birdahki tatilinizde sizleri tekrar aramızda görmekten dolayı mutluluk duyarız. Saygılarımızla

6/10 – Okay

ben mensah, london

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel...if you're not from England
Absolutely loved the whole Hotel and really enjoyed the 4nights spent there. The highlight being Emrê orgaising a great volleyball game. Everyones friendly and helpful and though we got a few stares from some of the guests there was nothing unpleasant about the resort.
Night time at the main pool
Antwort von KAAN VAROL am 30. Okt. 2015
Dear Guest, Thank you for the comments you have made for our hotel. To welcome you again in our hotel will make us very happy . with best regards

10/10 – Hervorragend

Gunilla, Borås

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mycket bra hotell
Kan inte bli bättre förutom de oerhört hårda sängarna. vaknade flera gånger varje natt.
Antwort von Ersin am 21. Okt. 2015
Dear Guest, Thank you for sharing such a wonderful review. We appreciate your feedback and would like to thank you for taking the time to share your review. We are proud of our achievements in quality, service and hospitality, but the best reward for us is the appreciation from our guests, so it is an honor for us that you found our hotel a truly excellent place to stay. We certainly look forward to the opportunity to welcome you back to enjoy the true Crystal Flora Beach Resort experience for the second time. Kind regards, Crystal Flora Beach Resort Team

8/10 – Gut

Hasan

Gut: Sauberkeit und Personal & Service
Antwort von Ersin am 31. Okt. 2015
Sayın Misafirimiz; Genel olarak tatilinizden memnun kalmanıza çok sevindik . Birdahki tatilinizde sizleri tekrar aramızda görmekten dolayı mutluluk duyarız. Saygılarımızla

8/10 – Gut

Hasan, Istanbul

Gut: Sauberkeit und Personal & Service
Denizi için
Eski bir tesis olmasına ragmen, yeri ve personeli çok iyi bir işletme.
Antwort von Ersin am 31. Okt. 2015
Değerli Hasan Beyi Yorumunuz ve değerlendirmeniz için çok teşekkür eder, sizleri tesisimizde yeniden ağırlamak bizleri mutlu edecektir. Saygılarımızla

10/10 – Hervorragend

MOHAMMED

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Ersin am 21. Okt. 2015
Dear Mohammed, Thank you for sharing such a wonderful review. We are proud of our achievements in quality, service and hospitality, but the best reward for us is the appreciation from our guests, so it is an honor for us that you found our hotel a truly excellent place to stay. We certainly look forward to the opportunity to welcome you back to enjoy the true Crystal Flora Beach Resort experience for the second time. Kind regards,

10/10 – Hervorragend

HP, H

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic hotel
Great hotel beautiful setting Animation team could have been more engaging Great entertainment Catered for those with food allergies
Antwort von GR DEPARTMENT am 28. Aug. 2015
Dear Guest, Thank you for sharing such a wonderful review. We appreciate your feedback and would like to thank you for taking the time to share your review. We are proud of our achievements in quality, service and hospitality, but the best reward for us is the appreciation from our guests, so it is an honor for us that you found our hotel a truly excellent place to stay. We certainly look forward to the opportunity to welcome you back to enjoy the true Crystal Flora Beach Resort experience for the second time. Kind regards, Crystal Flora Beach Resort Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel!!! great food !!!! amazing hotel!!! recommended!!!!
Antwort von Guest Relations am 1. Sept. 2015
Dear Guest, Thank you for sharing such a wonderful review. We appreciate your feedback and would like to thank you for taking the time to share your review. We are proud of our achievements in quality, service and hospitality, but the best reward for us is the appreciation from our guests, so it is an honor for us that you found our hotel a truly excellent place to stay. We certainly look forward to the opportunity to welcome you back to enjoy the true Crystal Flora Beach Resort experience for the second time. Kind regards, Crystal Flora Beach Resort Team