Basierend auf 2.882 geprüften Bewertungen

4,4 von 5
Von 86% der Gäste empfohlen
4,5 Sauberkeit der Zimmer
4,4 Service
4,3 Komfort der Zimmer
4,5 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 07.07.2019
Kommentar von Hotelmanagement
08.07.2019 von Johannes, Hotelmanagement
Dear guest, thank you for your recent stay in our hotel. We are happy to read that you enjoyed your overall stay with us. We hope to welcome you back again soon. Warm regards, Johannes Service Executive
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 03.07.2019
Kommentar von Hotelmanagement
03.07.2019 von Service Executive , Hotelmanagement
Dear sir/madam, Thank you for being our guest and for your feedback. We appreciate you taking the time to give us your review. Hopefully your stay with us was one to remember! Warm regards, Johannes
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 03.06.2019
Wir hatten ein tolles Zimmer mit wunderbarem Ausblick. Leider waren indem Zimmer an mehreren große unschöne Flecken im Teppich. Auch ein Fleck auf dem Tisch, war selbst zur Abreise noch immer nicht weggewischt. Das Personal war sehr freundlich und zuvorkommend.
Kommentar von Hotelmanagement
03.06.2019 von Service Executive, Hotelmanagement
Dear Guest, Thank you so much for quickly sharing your review and for your stay. It is wonderful to see that you enjoyed your time with us, however, I am deeply sorry for the condition of the carpet in your guest room and the stay over service you received. This is defiantly not what you can expect from us and I can assure you to discuss this within the respective departments. The team cannot wait to welcome you back in future. Thank you for being our guest! Warm regards, Johannes
2 von 5
von einem verifizierten Reisenden

Veröffentlicht am 13.05.2019
Kommentar von Hotelmanagement
16.05.2019 von Service Executive, Hotelmanagement
Dear Guest, Thank you for being our guest and for your rating. It seems that you were overall not satisfied with your stay with us and I sincerely regret to have missed your expectations or have fallen short of our service promises. We would have loved to get to know what we could have done better or differently to enhance your stay. Never hesitate to let us know what concerns you and we will do our utmost to Make It Right. The team would be happy if you would give us another opportunity to show you we care. Warm regards, Johannes
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 10.05.2019
Kommentar von Hotelmanagement
14.05.2019 von Service Executive, Hotelmanagement
Dear Guest, What a wonderful rating. Thank you for quickly reviewing your recent stay with us. Great that you had a pleasant time in our hotel and I hope you enjoyed your time in Amsterdam to the fullest as well. Welcoming you back as our guest again in near future would be a pleasure. Warm regards, Johannes
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 09.05.2019
Stuhl in der Dusche und Duschvorhang hat uns nicht gefallen. Über unserem Zimmer war es Zeitweise sehr Laut.(Nachts)
Kommentar von Hotelmanagement
10.05.2019 von Service Executive, Hotelmanagement
Dear Guest, Thank you for this nice score and for staying with us. It seems that your time with us was to your liking, however, I am sorry for the discomfort you faced in your guest room regarding the shower. Please never hesitate to share your concerns on site - the team will go above and beyond to enhance your stay. We very much hope you are taking many nice memories with you. Welcoming you back to our hotel in near future would be a treat. Warm regards, Johannes
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 29.04.2019
Das Personal war sehr freundlich und zuvorkommend, allerdings ist das Preis- Leistung Verhältnisse nicht in Ordnung.
Kommentar von Hotelmanagement
30.04.2019 von Service Executive, Hotelmanagement
Dear Guest, Thank you very much for sharing your experiences with us. We are very sorry to hear that your stay was not up to your satisfaction concerning the pricing and we highly regret the negative effect this had on your stay. I very much hope the attentive and courteous service attitude of the team you experienced helped you to enjoy. Hopefully we will have another opportunity to make it right. We will be looking forward to your next visit! Warm regards, Johannes
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 23.04.2019
Kommentar von Hotelmanagement
25.04.2019 von Service Executive, Hotelmanagement
Dear Guest, Thank you for taking a moment to share this review and for being our guest. Wonderful that you had a lovely time in our hotel and we hope you also enjoyed Amsterdam to the fullest. It would be a pleasure for the team to welcome you back again in future. Warm regards, Johannes
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 22.04.2019
The first suite was really really bad! The train‘s were Too loud and the bath smelled not good. At day 2 we got a new suite and all was Perfect! Nice view all clean etc. The Hotel was very very full u had to wait for all.
Kommentar von Hotelmanagement
23.04.2019 von Service executive , Hotelmanagement
Dear guest, Thank you so much for your recent stay in our hotel. It saddens me to see that you did not completely enjoy your stay with us, mostly due to the room which you have received. I am however, happy to see that the action taken by my colleagues was to your satisfaction and that you liked your new room. Once again my apologies for the inconvenience. We hope to welcome you back to our hotel in the near future. Warm regards, Tessa on behalf of the entire team of DoubleTree by Hilton Amsterdam Centraal Station
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 22.04.2019
super freundliches Personal, Excellente Lage, Skybar, super Steakhouse, grosses Frühstücksbuffet mit Champagner
Kommentar von Hotelmanagement
23.04.2019 von service executive , Hotelmanagement
Dear guest, Thank you for your recent stay in our hotel. We are happy to see that you have had an enjoyable stay with us! We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Tessa on behalf of the entire team of DoubleTree by Hilton Amsterdam Centraal Station