Basierend auf 616 geprüften Bewertungen
4,0 Sauberkeit der Zimmer
4,1 Service
3,9 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 05.10.2023 auf Hotels
Struttura un po‘ datata per vacanze all inclusive.
Noi eravamo di passaggio e abbiamo solo dormito e colazione. L‘albergo dispone di tutto il necessario. Piscina ben tenuta accesso al mare.
Kommentar von Hotelmanagement
10.10.2023 von Servizio Clienti, Hotelmanagement
caro ospiteVorremmo cogliere l'occasione per ringraziarti per aver dedicato del tempo a scrivere una recensione su Trip Advisor sulla tua esperienza.È nostro sincero impegno garantire che i nostri ospiti vivano un'esperienza memorabile e siamo lieti di sapere che hai trascorso un soggiorno meraviglioso con noi.Siamo molto felici e soddisfatti di essere riusciti a creare un'esperienza piacevole e a fare la differenza per te. Il tuo apprezzamento per il team è stato condiviso con loro e sono motivati a lottare per l'eccellenza.Apprezziamo molto il tuo patrocinio e non vediamo l'ora di darti il benvenuto di nuovo.Speriamo di rivedervi presto.Cordiali saluti,
von einem verifizierten Reisenden
Veröffentlicht am 10.05.2023
Kommentar von Hotelmanagement
17.06.2023 von Customer Care, Hotelmanagement
Dear Guest,Thank you for taking the time to share your feedback about your stay with us.It is our aim to provide our guests with completely satisfactory service, and we sincerely apologise if we did not meet your expectations in some aspects.We appreciate your specific and constructive feedback, as these interactions help us identify areas for improvements as well as a better understanding of our customers’ expectations allowing us to better exceed them in the future.We hope that this experience does not permanently alter your perception of our hotel and that you will give us another chance to demonstrate our commitment to exceeding your expectations.We hope to see you again soon.Kind regards,
von einem verifizierten Reisenden
Veröffentlicht am 10.10.2022
In die Jahre gekommenes Hotel, aber in Ordnung. Frühstück war ausreichend.
Kommentar von Hotelmanagement
10.10.2022 von Customer Care, Hotelmanagement
Dear Ralph, Thank you very much for your feedback on your recent stay with us. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. I appreciate your specific and constructive feedback, as these interactions help us identify areas of opportunity for improvement and also give us a better understanding of our customers' expectations, so that we can better exceed them in the future. We hope you won't let this experience ruin your perception of our hotel forever and give us another opportunity to prove our commitment to exceeding your expectations. We hope to see you soon. Best regards, Customer Care
von einem verifizierten Reisenden
Veröffentlicht am 16.06.2022
von einem verifizierten Reisenden
Veröffentlicht am 29.09.2021 auf Ebookers
Mobiliar sehr stark beschädigt. Im Zimmer befanden sich noch im Schrank die Putzutensilien der Putzequipe. Toiletten stank sehr stark. Einzig die Aussicht und Pool waren die Highlights.
Kommentar von Hotelmanagement
30.09.2021 von OVBC RECEPTION, Hotelmanagement
Dear Guest, Thank you for your feedback. We started with the renovation, however we were forced to stop due to the pandemic situation. As soon as possible we will start over. We apologize for any other incovenience.Thank you. OVBC RECEPTION
von einem verifizierten Reisenden
Veröffentlicht am 14.10.2019 auf Hotels
Kommentar von Hotelmanagement
16.10.2019 von Front Office Manager, Hotelmanagement
Dear Guest,
Thank you for sharing your valuable feedback for your stay.
We hope that you stay with us again.
Regards
von einem verifizierten Reisenden
Veröffentlicht am 29.09.2019 auf Ebookers
Kommentar von Hotelmanagement
29.09.2019 von Front Office Manager, Hotelmanagement
Dear Guest,
Thank you for sharing your valuable feedback for your stay at our resort.
We hope that you stay with us once again.
Regards
von einem verifizierten Reisenden
Veröffentlicht am 06.08.2019
Super war diass wir direkt am Strand waren.
Und auch der Pool.
Prima war der Meeresblick.
Die Geräte im Fitnessstudio hätten neuer sein können.
Kommentar von Hotelmanagement
07.08.2019 von Hotel Reception, Hotelmanagement
Dear Guest,
Thank you for your feedback. We are glad to read that you liked the hotel location and the outdoor pool facilities.
We are in the midst of renovating our hotel. We will also renovate our health club facilities in the near future.
We look forward to welcoming you soon.
von einem verifizierten Reisenden aus Hessen, Deutschland
Veröffentlicht am 10.06.2019
Wir hatten einen wunderbaren Aufenthalt in Albufeira. Das Appartment war sensationell und das Personal unheimlich bemüht- und wir hatten wirklich viele Anliegen...
Das Frühstück ist ein Traum und kontinental abgestimmt, da kommt jeder auf seine Kosten.
Der Infinity Pool verzaubert alle, denn dort kann, geschwommen, gesprungen, gerutscht oder einfach entspannt werden. Dass der Strand direkt vor dem riesigen Hotel Areal liegt, ist das i-Tüpfelchen.
Kommentar von Hotelmanagement
10.06.2019 von Hotel Reception, Hotelmanagement
Dear Guest,
Thank you for your comments and feedback.
We are very happy to read that you had an enjoyable stay with us. We will definitely share your comments on the breakfast experience with our culinary team.
Regards,
von einem verifizierten Reisenden aus Dresden
Veröffentlicht am 09.06.2019
Gute Lage im Zentrum von Albufeira, kostenlose Parkplätze. Es gibt ein sehr gutes Frühstück mit Blick auf Pool und Meer.
Kommentar von Hotelmanagement
09.06.2019 von Front Office Manager, Hotelmanagement
Dear Guest,
Thank you for sharing your valuable feedback for your stay at our resort.
We are glad to read that you liked the location, the view and the breakfast in the restaurant.
Thank you for your kind words.
We hope that you stay with us again in the near future.
Regards
