Thank you kindly for your feedback.

Dear Guest, thank you for your review. It would be very helpful to us to know any inconvenience you might have encountered. We wish you all the best.

Dear Guest, thank you for your perfect score as well as fore the feedback. Our customer's comments help us improve ourselves and we take them very seriously. We wish you all the best.

Dear Guest, thank you for taking the time to review our hotel and services. It is a great help to us for making things better. All the best from Miramare Resort & Spa.

Dear Anonymous, we wish to thank you for the review you have shared with us about your recent stay at the hotel Miramare Resort & Spa! All comments that we receive are considered valuable, assisting our task to improve both the facilities and the services according to our guest's feedback. It is an important tool to help us deliver better results, on a year to year basis, which we intend to make use of. Kind regards, Guest Relations Desk

Dear Ridgeway, Wonderful greetings from the Miramare Resort & Spa and thank you for choosing to stay with us!We welcome all comments positive and negative, which then forms part of our planning for a better tomorrow. We are though sorry to read that you didn't communicate these worries during your stay-at the guest relations desk-, so that we would have been given a chance to discuss them with you to see what we could do, to make your holiday experience better. As far as for the rooms, on our hotel website, our guests can have a look at the different types of rooms that we offer and choose the best one according to their personal needs, through a variety of sample photos. Due to space limitations, the holiday brochures often use a sample picture of the best selling room category. If guests book a different room type than the sample in the brochure then our website is there to assist the guests’ to find a photo of the room type they have booked, in order to avoid disappointment upon arrival. Regarding our staff, we are concerned to know that you were not pleased with our services. We generally receive very complimentary reviews on the level of the professionalism and friendliness of our staff. Kindly note that our highly experienced staff has a goal to service our guests the very best. Rest assured that we have taken all your comments on board and will look into them in greater detail with the affected departments. We hope that despite the inconveniences we can welcome you back again in the future. Kind reagrds, Ioanna Kritsotaki, guest relations desk

Dear Anonymous, wonderful greetings from Miramare Resort & Spa and the beautiful Agios Nikolaos! Thank you for rating us 4 out of 5!

Greetings, Conception Firsly I want to express my gratitude for staying with us. We appreciate your thoughtful comments, which are especially significant to us as they originate from our guests. We look forward to meeting you soon, and do get in touch with us if you have any questions. With Regards, Veronika

Dear Frederic, Firstly, I would like to thank you for staying with us and choosing Miramare for your recent stay. We appreciated your valuable feedback, which is very important for us, especially when it comes from you, our guests. We hope to welcome you in the near future, and if there is anything else, do not hesitate to contact us.With Regards, Veronika

Dear Barbara, Thank you for taking the time to write us your review. It is important to us that every Guests have an enjoyable and a comfortable stay and we truly hope you had great time here in our resort. We are looking forward to seeing you again. Best Regards,Miramare Resort and Spa

Dear Joseph, first at all let me thank you for your time writing us review. You are right, the island of Crete was impacted by the storm (luckily our Guests weren’t harmed), unfortunately this is something we don't have control of it. With such a strong wind and rain, there were some consequences in our hotel, causing some mechanical challenges, but we managed after all. We do apologize for the inconveniences and we hope to see you in the future.Miramare Resort and Spa

Dear Benjamin, we would like to thank you for your pleasant and positive review. Wishing you a safe journey anywhere you travel and we hope to see you here in Miramare Resort and Spa again in the future.

Dear Michael, Thank you on behalf of Miramare Resort and Spa for your pleasant review. We appreciate you for choosing Miramare Resort and Spa to host you. The whole team at the hotel is delighted that your stay with us was memorable and you take with your great experience and makes you feel extraordinarily welcomed. We look forward seeing you in the future and visiting us again here in beautiful Crete in our Resort.

Dear Frank, We are glad you chose Miramare Resort and Spa for your holiday destination and are pleased you enjoyed our offerings during your stay. Regarding the comment for the breakfast & gathering: our most busy time and food option is unfortunately the breakfast and yes, it may be crowded especially during the peak hours. Our Maître’s trying to ensure that every Guests are accommodated when arrived at the restaurant, but there are hours that the breakfast may be busy. We noted the comment and apologized for these inconveniences. We are happy you made great memories and thank you very much for your valuable review. We hope to welcome you back in the not-too-distant future.Miramare Resort and Spa

Dear Claudia, Thank for your time leaving us your review 5 out of 5. We hope you enjoyed your vacation here in our Resort and looking forward to seeing you again in the future. Miramare Resort and SpaMiramare Resort and Spa

Dear Frederic, Thank for your time leaving us your review 5 out of 5. We are delighted to know that you appreciated the service level of our team and we hope you enjoyed your vacation here in our Resort Miramare. Looking forward to seeing you again in the future. Miramare Resort and Spa

Dear Gino, Thank you for taking the time to write us your review. It is important to us that every Guests have an enjoyable and comfortable stay and we truly hope you had great time here in our resort. Without any hesitation to say, our hotel has one of the best views and thank you for the notation also about our breakfast. We hope to see you again in the future. Miramare Resort and Spa

Dear Colin, Thank you for staying in our resort Miramare and for taking the time to share your experience with us. We are sorry to hear that your room did not meet expectation, we do have many different types of rooms here in our resort. I agree that “Mother Nature” will somehow reach us in the way of a few insects being in the rooms and our apologies for the inconvenience. This is something what is difficult to control especially when the windows are opened for a fresh air. If this was reported to our HK team, they would try to remove them. Best regards and we hope to see you in the future. Miramare Resort and Spa

Dear Torunn, Thank you for taking the time to leave your feedback. It is important to us that every Guests have an enjoyable and comfortable stay and we truly hope you had some great time here. We hope to have a chance to welcome you again. Miramare Resort and Spa

Dear Guest, thank you for your feedback and kind words. We wish you all the best from Miramare Resort & Spa.

Thank you kindly for your score and feedback.

Dear Guest, thank you for your feedback and kind review. Please note that unfortunately we can not operate any indoor pools due to the restrictions of the Greek hygiene protocol regarding Covid19. Thank you so much for choosing us for your holidays.

Dear Guest, thank you for your kind review and feedback. We take great care in reading all of our customer's comments in hopes to always better our services. We much appreciate it.

Dear Guest, thank you for your kind review, we do appreciate all of our customer's comments. We are looking forward to welcoming you back to Miramare Resort & Spa.

Dear Guest, thank you for your feedback. Rest assured that we react to all of our guests comments in order to be better at our services. Although we believe that our staff is very friendly, we take a note of your inconvenience so that we can examine the issue. Thank you for staying with us.

Thank you very much for your review. Please note that due to Covid19 health measures, and according to the Greek government's protocol, we clean the rooms 2 times per week unless our guests specifically ask us to enter the room. Greetings from Miramare Resort & Spa.

Dear Guest, thank you for posting these photos. We hope you had a good time with us. Greetings from the sunny island of Crete.