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Bewertungen von Abu Dhabi Airport Hotel Terminal 1

3 out of 5
Abu Dhabi Airport Hotel Terminal 1
Terminal 1 Intl. Dept., Transit Area, Abu Dhabi

Bewertungen

8,6

Hervorragend

205 von insgesamt 394 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
130 von insgesamt 394 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 394 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 394 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 394 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Baljinder

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Omar Khmir am 13. Apr. 2023
Dear Mr. Baljinder, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

6/10 – Okay

Carsten

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unfortunately it was very noisy from outside.
Antwort von Omar Khmir am 13. Nov. 2022
Dear Mr. Carsten,Thank you for taking the time to write a review following your recent visit with us.We always appreciate candid feedback from our guests. Please accept my sincere apologies for any inconvenience you experienced during your visit and for not meeting your expectations. Please be assured that we will take the appropriate measures to ensure similar feedback does not occur again.Our guests’ complete satisfaction is of prime concern to us, and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or in need of improvement.I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

8/10 – Gut

Marco

Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Sandro

Aufenthalt von 1 Nacht im Januar 2022
Antwort von Omar Khmir am 19. Jan. 2022
Dear guest, Thank you for taking the time to share your feedback with others in this forum. I am pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel , we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Für einen längeren Transitaufenthalt über Nacht ganz gut geeignet. Für die Ausstattung und Leistung jedoch sehr teuer. Klimaanlage war schwer zu regeln und blies kalte 18 Grad. Betten sind ok, eher weich, gute Bettdecken, mehrere Kopfkissen. Bad ganz ok. Sauber, ja. Wir konnten vor der gebuchten Zeit einchecken - sehr gut.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Omar Khmir am 24. Feb. 2020
Dear Valued Guest, Thank you for taking the time to write a review following your recent stay with us. I greatly appreciate your recommendation. Overall satisfaction is being what we want to provide to all our guests and we are so pleased your stay at Aerotel Abu Dhabi have met your requirements in most of the areas. Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback such as yours that we are able to identify those areas that are worthy of praise or in need of improvement. I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager

10/10 – Hervorragend

Andre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideales Hotel um bei längeren Transitaufenthalten ein paar Stunden abzuschalten und unter Umständen ein paar Stunden zu schlafen. Das Hotel liegt perfekt direkt nach der Sicherheitskontrolle am Terminal 1. Die Betten und insbesondere Kopfkissen waren die besten die wir bislang in einem Hotel hatten und so konnten wir gute 6 Stunden schlafen und am nächsten Tag gut erholt unseren Weiterflug antreten.

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

CHARRIE MAE

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Th toilet bowl is not properly cleaned !
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Nejla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely quiet, clean room. Comfortable bed. Good shower. Great place to break a couple of long haul flights.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

KARIM

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Pej

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Surprisingly ultra clean and comfortable rooms!
Stayed here for 12 hours as part of a long layover. Rooms were generous sized with quality linens, very clean bedroom and bathroom, contemporary style and equipped with enough amenities we didn’t need to ask for anything more.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Kathleen

Helpful to have a place to sleep and shower with a long layover. It’s a 15 minutes walk from Terminal 3, but was a nice way to get some exercise.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

CHELSEA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel, itself, is very nice. KNOW YOUR HOTEL! Note that they have at least 3 options in the Abu Dhabi airport: this one, Premier Inn and GoSleep (sleep pods). Here's the challenge: getting to the right one. I probably spent 1.5hrs walking (at 2am in the morning), because I was originally sent to the Premier Inn...who sent me back to Terminal 1, but my flight departed out of Terminal 3, so they sent me back to Terminal 3 (telling me I had to go through security, and then walk all the way back to Terminal 1). Security at Terminal 3 originally wouldn't let me through because my flight time was too far away (6hrs), but - begging and pleading, later - they let me through. Check in with the (correct) hotel was very simple and the room was nice. Their pricing chart showed a lower price option that wasn't available through Expedia (solo traveler), but bathroom and shower facilities were communal.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Jak

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Ahmed

Gut: Ausstattung
Wonderful
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Rosario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Idris

Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

IN KY

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Nauman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a good experience. Had a 18 hour layover and spending 12 hours in this hotel made the journey back better.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We only has about a 5 hour layover but it was so wonderful to have a quiet, clean, private space to rest after a 13 hour flight! The shower was amazing and the beds very comfortable. There were nice little touches like a toothbrush/paste and razor etc. Everything was very clean and comfortable and also surprisingly quiet. We definitely recommend this hotel! Tip: when booking through Expedia, our room reservation only started at 8 am but we landed at 6. I emailed the hotel through Expedia beforehand letting them know and we were able to get into the room earlier.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Admoun

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located within the airport. Did not have to leave through customs.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Theofanis

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean and safe
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Mofei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just amazing and comfortable, makes transferring such a great experience!
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Muhammad

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Abdullah

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Shibasis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is great . However thought there might be breakfast included which was not there .
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Ali

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Rjj

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Mishanthi Malika

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Ki Hyouk

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Rjj

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Ana

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Blazej

Gut: Sauberkeit und Personal & Service
Good hotel for long layovers however we found the air conditioning very loud and it didn’t work well at all (couldn’t get it below 23).
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

bobby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convient, clean to get rest. However can be noisy since its late night 12 hour transit hotel at airport
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

mohammed

Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Jigna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Omar Khmir am 13. Juni 2023
Dear Ms. Jigna , Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

6/10 – Okay

Sheryl

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The rooms are sufficient for an overnight stay or if you are transitioning. I found the rooms, quite humid and stuffy. Very convenient location.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 31. Mai 2023
Dear Ms. Sheryl,Thank you for taking the time to write a review following your recent stay with us.We are thrilled to head that our hotel location was convenient for you and appreciate your kind words. However, we are sorry to learn that your stay was affected by the humidity and stuffiness in the rooms. Please accept our apologies for any discomfort caused.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 – Hervorragend

GUY, New York

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located immediately after the security check for arriving flights and before the transfer desk / passport control and baggage claim which is fantastic. Room was spacious and clean, amenities included tea and coffee and bottles of water. Great stay for a very decent price for those who have a long lay over in Abu Dhabi.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 27. Mai 2023
Dear Mr. GUY,Thank you very much for taking the time to write a review following your stay with us.We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you.It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards,Omar KhmirLounges Manager

10/10 – Hervorragend

Ashwini

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We only used it for 5 hours. It is very conveniently located (both for terminal 1 and 3), rooms are clean and have everything that you need. We found it to be a better option than the lounge, especially if you'd like to nap/sleep.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 27. Mai 2023
Dear Ms. Bashayer,Thank you very much for taking the time to write a review following your stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

6/10 – Okay

Imran

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Check-in was terrible! The guy at the front desk did'nt even bother looking at our reservation for the hotel, assumed we were there for the lounge, and had us go back at the end of the line(which was for the lounge). Was rude, on top of that! The place and stay were good, clean and quiet! Good shower
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 17. Mai 2023
Dear Mr. Imran,Thank you for taking the time to share your experience following your recent visit with us. We always appreciate candid feedback from our guests.We are sorry to read that your check-in experience did not meet your expectations. Please accept my sincere apologies for any inconvenience caused.Rest assured that this level of service is not representative to the level of standards we are known for and have taken appropriate measures to ensure similar feedback do not occur again.On a positive note, and despite your experience, are glad to read you liked our clean and quite room and shower.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 – Hervorragend

My

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 17. Mai 2023
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 – Hervorragend

Natalie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great for a layover sleep
Really good for a long layover but the check-in guy was quite rude to me. I didn’t feel like he wanted to engage with me
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Omar Khmir am 9. Mai 2023
Dear Ms Natalie,Thank you for taking the time to write a review following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that you were able to get some much-needed rest before your flight. It warms my heart to know that our hotel was able to provide you with a comfortable and relaxing experience.On another hand, please accept my sincere apology for any inconvenience you may have experienced during your stay, particularly with the behavior of our receptionist. Please know that we take such feedback seriously and have already implemented measures to ensure that our team is providing the best possible service at all times.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best regards,Omar KhmirLounges Manager

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im April 2023
Antwort von Omar Khmir am 5. Mai 2023
Dear Mr. John,We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Abu Dhabi Airport Hotel, we strive to provide a superior service for every guest, therefore your feedback is very important to us. I would really like to hear more about your stay so we can accurately understand all disturbances you have experienced. Please do feel free to share with us your concerns so that we can better understand the case and rectify these in the future.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Omar KhmirLounges Manager

8/10 – Gut

Roberto

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comodo per transito , veloce check in , personale disponibile . Camera confortevole e ben arredata
Aufenthalt von 1 Nacht im April 2023
Antwort von Omar Khmir am 29. Apr. 2023
Dear Mr. Roberto,Thank you very much for taking the time to share your feedback following your stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 – Hervorragend

CARRIE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient and clean
Aufenthalt von 1 Nacht im April 2023
Antwort von Omar Khmir am 28. Apr. 2023
Dear Ms. Carrie, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im April 2023
Antwort von Omar Khmir am 28. Apr. 2023
Dear Mr. Robert, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager