- Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
- Verbesserungswürdig: Sauberkeit
Disappointing, but made it right
The first room was dirty. The kitchen sink was filthy, bathroom had lots of hair on the floor, shower floor and countertop. There was toothpaste on the faucet. The clerk documented everything with photos. They switched us to a smaller room (the other equivalent rooms were occupied) and it was clean. The general manager was very concerned and made everything right. The reminder of our stay was uneventful. The hotel has only been open a little over a month. It still has that “new construction” smell. The beds are comfortable and the free breakfast is good. We wished the breakfast started at 6am instead of 7. Our only other complaint is that the bathroom door is a sliding door with gaps on both ends. A real door that closed all the way would have been preferred. The staff that we encountered were friendly and attentive. Will consider staying again, especially since they are the newest hotel in the area.