Frühstücksraum kalt wie ein Kühlschrank und auch auf mehrfache Reklamation reagiert das Personal nicht
Kommentar von Hotelmanagement
20.03.2024 von Selwyn Lim, Hotelmanagement
Dear Hans Peter,Thank you for sharing your feedback regarding your recent experience at our hotel.We sincerely apologize for the inconvenience you experienced with the temperature in the breakfast room and for the lack of response from our staff despite your complaints. This does not meet the high standards of service we strive to provide, and we will address this issue with our team to ensure it does not happen again in the future.Your feedback is invaluable to us as we continuously work to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"