Veröffentlicht am 12.03.2024
I went to this Inn and there was nobody at the desk. I waited for at least 20 (maybe 30) minutes. The lobby/reception area look dirty and with a feeling of abandonment. It smells musty and like cigarette. Pretty disgusting overall. When the receptionist finally came in, another customer started to say they wanted a refund because the room was nasty, with brown water coming out of the faucet, and that they found an adult toy in the room. The receptionist suddenly started yelling and screaming at the customer violently. We picked up our stuff and immediately left. I'm only reviewing this because Expedia requested my review, but technically I didn't stay in this place, and never will.
Kommentar von Hotelmanagement
13.03.2024 von Mike, Hotelmanagement
Thank you for your review. We do apologize about the little issue, we have been working on getting that taken care of. We hope to see you on your next to the Saratoga Springs/Lake George area!