Finde Ruinenstätte El Rey Hotels

„Alles Top“

„Stayed at this hotel for the 2nd time also for my Birthday. Neigher my birthday nor the fact that it was our 2nd time was acknowledged. The next day after my disappointed checkin review, they set up a nice birthday surprise. Pro: Spacious room, great bed, good service, decent food, great beach. Neg: food is decent but not OMG. The taste is a bit bland. At the beach there are 11 Umbrellas for 72 seats, so if you are late - no shade and they refuse to bring unused 19 umbrellas from a different ...

„Our stay was incredibly disappointing. We traveled as a group of 10 and were repeatedly treated poorly by staff. Despite being together, we were often told we could not sit together, which made the experience frustrating from the start. Customer service was terrible. Staff were rude, dismissive, and even falsely accused our group of breaking a piano without any evidence. For an all-inclusive resort, it seemed like everything required an additional charge. We were pressured to upgrade for ...

„-“

„Alles sauber, gepflegt, tolles Essen, Strandnähe ist sehr einladend“

„Die Lage am Anfang der Hotelzone ist sehr gut. Der Blick aufs Meer ist einfach nur fantastisch.“

„Everything was amazing, we loved entire aesthetic. However, we ran into some staff that was very helpful and some that were not. Most of our issues were with the restaurants. They would turn us around saying we needed reservations when that wasn’t true. All of the bar staff was very nice and fun. Our favorite was Juan. Kao was our favorite restaurant experience there. My friend went to Cal and loved it as well.“

„Das Auffälligste am Hotel sind die freundlichen und gut gelaunten Mitarbeiter. Für uns als Familienreisende mit Sonnenhunger war es ein toller Urlaub in den Anlagen des Hotels. Großartig waren der Blick aus dem Fenster zum Meer und die Kinderbetreuung!“

„Klimaanlage war kaput und die verwaltung hat einfach dass Thema a ignoriert. Frühstucken war ein Stuhlen Spielt, Schnell dein Essen abholen nachdem in eine Schlange warten für einem Tisch ansonsten jemand anders nimmt dein Tisch , wenn du auf einen Omelett wartest , sicher du müss auf andere neue Tisch warten und neue Getränke bestellen. Künstoff glässer. Nicht ganz mexikanisch gerrichte, sicher eine „Fiesta americana :)“ nicht empfehlenswert.“

„Zimmer und Bad war groß und gut. Personal war lustlos, ungeschult , teilweise ohne Kenntnisse, grüßte überwiegend gar nicht.Das Hotel liegt abseits vom Strand, Einkaufsmöglichkeiten und ohne Bushaltestelle.Ohne Mietfahrzeug ist man aufgeschmissen .“

„Everyone was extremely friendly. The bar was fully stocked with great drinks and people. The staff had events going on the entire day for every day that was fun, everything was clean and our room was clean every day when we would come back In. They had signs everywhere so everything was easy to find. They gave us vouchers for each night we were there for one restaurant they had in the hotel. They had buffets and a deli open 24/7 great service and friendly staff.“

„Alles gut, gerne wieder“

„All great!“

„Nettes Personal. Das Hotel ist nicht gut unterhalten und dir Toilettenspǔhlungen funktionieren teilweise gar nicht.“