Basierend auf 420 geprüften Bewertungen

Sie haben in diesem Hotel übernachtet. Wir haben es überprüft.
4,3 von 5
Von 94% der Gäste empfohlen
4,4 Sauberkeit der Zimmer
4,4 Service
4,3 Komfort der Zimmer
4,2 Allgemeiner Zustand
Sie haben in diesem Hotel übernachtet.
Wir haben es überprüft.
5 von 5
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von einem verifizierten Reisendenaus Austin, TX

Incredible hotel on Central Park South

Veröffentlicht am 22.03.2015
Spent four nights during Spring Break at the Essex House. We love coming here. Perfectly located at the mid point of the park. Staff the entire trip was amazing from check in, bell, front door, housekeeping and really everyone we came across. The hotel itself was immaculate and love the art deco throughout. The rooms have been upgraded since the last time we were there and the one we had was a fantastic place to call home. Walk across to the park, short walk to Times Square and Theater District. It is near most everything you need, including subway stations. Our favorite hotel and worth every penny.
Kommentar von Hotelmanagement
25.03.2015 von Maria, Hotelmanagement
Dear Peter, Thank you for choosing JW Marriott Essex House for your spring break travels! It is wonderful to know it was the service of our staff who made your experience so memorable. We will be sure to forward your compliments along to the entire team. To know that you appreciated our Art Deco touches and refreshed rooms is also great to hear. It was pleasure to read your review, and we look forward to our next chance to serve you.
4 von 5
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von einem verifizierten Reisendenaus dallas

Great location in midtown

Veröffentlicht am 20.03.2015
Wifi is not good, take your own hotspot or some other device
Kommentar von Hotelmanagement
24.03.2015 von Maria, Hotelmanagement
Dear Adam, Thank you for sharing your thoughts. We are disappointed our WiFi service was not at its usual high speed while you stayed with us. In the future, please do not hesitate to share this with our associates. We have a procedural rundown we implement to ensure our Internet is running efficiently. In any case, we appreciate you bringing this to our attention now. We will solve this issue now, so your next stay will be completely exceptional.
2 von 5
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von einem verifizierten Reisendenaus Washington DC

You're Paying for LOCATION

Veröffentlicht am 17.03.2015
JW Marriott Essex is on Central Park South, directly across from the park, and sandwiched on either side by 5th Avenue and Avenue of the Americas (6th Avenue). The hotel is old. VERY OLD. You should know that going in. While the staff is nice, the room was disappointing. It may be a hotel for the older crowd. There is a spa and jewelry store in the lobby but no Starbucks (most Marriotts have Starbucks that Ive stayed at). But you cannot beat the location. On Columbus Circle, across from the Park. It's divine. Walk outside and on one side you're on 5th Avenue and on the other you're on Avenue of the Americas. Super close to Penn Station and easy to get anywhere in the city with metro stops at 57th, Columbus Circle and 5th Ave. Overall, I'd say if this is the experience you want, hit up the Plaza down the block.
Kommentar von Hotelmanagement
18.03.2015 von Maria, Hotelmanagement
Dear Guest, We appreciate the opportunity to hear your thoughts on your recent stay. Our location is indeed in a prime location off Central Park and near many main avenues that will take you right to popular attractions. However, we are disappointed if our hotel décor was not to your liking. Designed to invoke the grandeur of our hotel at its inception in the 1930s, the Art Deco elements blend easily with the modern amenities we have installed in every room. And while there is no Starbucks in the lobby, free coffee is served daily. If you return to the area in the future, we hope that the fine service you encountered and central location might bring you back for another stay – we would love another chance to serve you.
4 von 5
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von einem verifizierten Reisendenaus R

Great location south Central Park

Veröffentlicht am 09.03.2015
Hotel and room as expected for this type of hotel, personnel was very kind, I had reserved a King bed plus extra bed for my 15 year old daughter, but without asking for I was offerrd a double queen room for the same price.
Kommentar von Hotelmanagement
11.03.2015 von Maria, Hotelmanagement
Dear Andres, We appreciate the chance to hear a bit more about your stay at JW Marriott Essex House. From your room type, to our location on Central Park and our fine staff service, we are pleased to have offered you a satisfying experience. If you and your daughter return to New York City, we hope you will keep our hotel in mind.
4 von 5
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von einem verifizierten Reisenden

Veröffentlicht am 09.03.2015
Great location. Bathroom window had a cold draft that made showers way too cold.
Kommentar von Hotelmanagement
11.03.2015 von Maria, Hotelmanagement
Dear Thomas, Thank you for your review. We are sorry to hear that you experienced some discomfort. The recent cold spell we experienced brought with it some strong drafts. Please rest assured our engineering team has been made aware of any windows that need reinforcement and are working hard to ensure they are properly addressed. We hope you rested well and enjoyed your overall stay. We would happily welcome you back for another stay- New York City in summertime is an entirely different experience!
4 von 5
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von einem verifizierten Reisenden

Veröffentlicht am 08.03.2015
ソファベッドを使ったのですが、ベッドメーキングを始め スタッフの方々がとても暖かく親切でした。設備は、少し古いですが 何も問題なかったです。
4 von 5
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von einem verifizierten Reisendenaus ny

Near 센트럴파크

Veröffentlicht am 02.03.2015
직원들이 친절하다!! 그리고 센트럴파크가 문열자 마자있어서 아침에 산책과 조깅으로 하루를시작하고 조식을 먹는 기분은 정말 좋음
4 von 5
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von einem verifizierten Reisenden

Noise

Veröffentlicht am 01.03.2015
Sound was reflecting thru the wall of my room coming from the runing water in tubes of the bathroom of the room next door making my guest couldn't spend the night and I could sleep very well . Any other stuff was very good .
4 von 5
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von einem verifizierten Reisendenaus Boston

Nice hotel for a weekend in NYC

Veröffentlicht am 23.02.2015
Nice hotel for a weekend in the city. Great location.
Kommentar von Hotelmanagement
06.03.2015 von Maria, Hotelmanagement
Dear Joe, Thank you for your review. It is great to hear you enjoyed your weekend in New York City. Our location across from Central Park can make it easy to sightsee or take care of business- whichever might be the case. Your comments are valued, and we hope you will keep us in mind if you plan on returning to the area someday.
5 von 5
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von einem verifizierten Reisendenaus New Orleans LA

Great Location

Veröffentlicht am 19.02.2015
Vorzüge: Its central location between Lincoln Center and the Theater District as well as being across the street from Central Park.
Minus: Perhaps a complimentary coffee service in the room, USA Today at the door, and the television remote checked - ours needed new batteries.
Ort: See "What did you like about this hotel?" above.
Great staff. Also, never had to wait more than 30 sec for an elevator!
Kommentar von Hotelmanagement
06.03.2015 von Maria, Hotelmanagement
Dear Jennie, Thank you for your kind words. We can understand how important your time is when visiting New York City, so we are glad to hear that there was never a delay with the elevator. We hope you enjoyed your time in Manhattan. Please keep us in mind if your travels bring you back to the area in the future!