Basierend auf 978 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,2 Service
4,1 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 13.09.2023 auf Hotels
Kommentar von Hotelmanagement
15.09.2023 von Customer Care, Hotelmanagement
Dear Valued Guest,thank you for rating your experience with us. We thank you for giving us a chance to be at your service.
von einem verifizierten Reisenden
Veröffentlicht am 23.11.2022 auf Hotels
Kommentar von Hotelmanagement
28.11.2022 von SC, Hotelmanagement
Thank you for taking the time to review the Moxy. We appreciate your feedback and thank you for your business.
von einem verifizierten Reisenden aus Stuttgart
Veröffentlicht am 14.02.2020 auf Ebookers
Perfekt gelegen. 5 min Fußweg zu den French Quarters. Das Zimmer ist super. Kann ich nur wärmstens empfehlen
Kommentar von Hotelmanagement
30.03.2020 von AGM, Hotelmanagement
Thank you for choosing to stay at the Moxy New Orleans Downtown/French Quarter Area and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future.
Once again, thank you for your valued feedback.
von einem verifizierten Reisenden
Veröffentlicht am 22.01.2020
von einem verifizierten Reisenden
Veröffentlicht am 01.11.2019 auf Hotels
if you want a hipster place and only care about the bar, go there
positive:
stable wifi
negative:
staff was more occupied with their own phones then customers
little in room amenities, no fridge, iron in some floors only
fitness room is not well equipped for that price
no coffee in the lobby
von einem verifizierten Reisenden
Veröffentlicht am 17.04.2024
von einem verifizierten Reisenden
Veröffentlicht am 17.04.2024
Staff were friendly and fun. Love the location and cleanliness of the hotel. Great vibe and unique decide.
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Stylish and quiet.
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
The staff was so nice!
von einem verifizierten Reisenden
Veröffentlicht am 09.04.2024
Overall, it was a wonderful stay at The Moxy! It was our second time staying at a Moxy Hotel. The room was fantastic and the location was perfect! We were able to walk to most of our destinations. The only area that we were slightly disappointed in was the customer service. From the check in, the visit to the lobby for drinks, to when we checked out, the staff was discourteous. It felt like assisting us (and others) was an inconvenience, even as one staff member was laying her head down on the table at the check in computer. The lobby area lacked the charm of the rest of the hotel as the environment was hard to embraced with the excessive volume of the explicit music that was playing. We will definitely give The Moxy-NO another stay because it did meet our expectations on an amazing place to stay!
Kommentar von Hotelmanagement
09.04.2024 von General Manager, Hotelmanagement
Dear Hannah,Thank you for taking the time to share your experience. I would like to apologize for the failure in our service. It appears that we dropped the ball on your experience. Rest assured that your comments have been shared with our front office leadership team for reveiw and correction. We are so very thankful for another opportunity to show you our improvements. Best,
