Fire! Not only was that terrifying, the Smell after was horrific. And had to beg to move room to a less Smokey one. Horrific
Kommentar von Hotelmanagement
11.03.2024 von Dennis, Sales Department, Hotelmanagement
Hi Sara, we apologize for the poor experience you and your family had due to the fire emergency. We understand the scare and the impact the smoke had. Fortunately, no one was hurt and it was contained quickly, but we recognize the impact is wide. We will gladly award you Hilton Honors points for the inconvenience of moving rooms.