Basierend auf 1.307 geprüften Bewertungen
3,5 Sauberkeit der Zimmer
3,8 Service
3,6 Komfort der Zimmer
3,4 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 07.08.2023
Spacious room. Good coffee machine.
Kommentar von Hotelmanagement
07.08.2023 von Lisa N , Hotelmanagement
Thank you for your feedback !
von einem verifizierten Reisenden
Veröffentlicht am 13.03.2020
Kommentar von Hotelmanagement
13.03.2020 von Pamela S, Hotelmanagement
Thank you for taking the time to review our hotel, we appreciate your positive feedback. We apologize for the things that did not exceed your expectations, we hope you give us another chance to provide you with a superior experience.
von einem verifizierten Reisenden
Veröffentlicht am 14.10.2019
Ungebûgemd bin nicht zu frieden keine qualitât. Zu teuer fur das service
Kommentar von Hotelmanagement
14.10.2019 von Best western, Hotelmanagement
We are very sorry the hotel didn't meet your expectations, however the prices do rely upon availability.
Thank you
Best wester team
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2024
Beautiful place and the indoor water park was so nice
Kommentar von Hotelmanagement
22.04.2024 von Ben, Hotelmanagement
Good morning Katie,Thank you for taking time to leave us your feedback on your recent stay with us. We are glad to hear you enjoyed your stay! We hope to welcome you again!Have a great day!
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
The property is in an area that isn’t especially scenic; there’s another hotel nearby but the neighbourhood seems mostly comprised of business buildings. However, inside the hotel the staff members are all efficient, helpful and welcoming. Some aspects of the property look a bit shabby (worn carpet, for instance) but overall it is well kept and features a central swimming pool and lounge area that has plenty of room for kids who need to have fun swimming and splashing and adults who want to relax and visit. There are a number of games including foosball. My room was a pleasant surprise: I opened the door to a sleek, modern space in soothing shades of grey, a wall-mounted television, and an enormous bed made up in lovely white linens and four large pillows—I had a fantastic sleep! Lots of lighting options and a Keurig coffee maker are details I appreciated, as well as the microwave and energy star mini fridge. Thoughtful design ensured that I had a desk with chair, a small couch and coffee table, a closet, wall hooks (rare but very useful), a safe, a bench with built in dresser-type drawers, and a long mirror. I wanted to take a bath but couldn’t locate the plug so I took a shower and discovered that the large brass shower head rains hot water—delightful! The Radisson supplies individual toiletries but I hope they will switch to the dispensers many hotels are using these days because it’s far less wasteful. Overall, my room was excellent!
Kommentar von Hotelmanagement
15.04.2024 von Ben- Front Desk Manager, Hotelmanagement
Good morning Jessica,Thank you for taking the time to leave us your feedback following your recent stay with us!We are glad to see you enjoyed so many things our hotel has to offer such as our pool area, the newly renovated room you stayed in an the amazing staff our team has. We hope to welcome you again in the near future!Have a great day!
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
I called for a shuttle 10 minutes before I needed it and waited for an hour. Called again and was told they were on their way. Continued to wait and called two more times. Waited for a total of three hours and still didn't get a shuttle. I have to get an uber. They then double charged me at the restaurant and held a deposit on a prepaid room for a week. Still haven't been compensated for the double charge at the restaurant. Also they have mattresses and other furnishings stacked in the hallway by my room and don't have a complementary breakfast like advertised and the pool is only available on the weekend. Terrible experience.
Kommentar von Hotelmanagement
15.04.2024 von Ben- Front Desk Manager, Hotelmanagement
Good morning Kelly,Thank you for taking the time to leave us your feedback following your recent stay at our property. We are sorry to hear about the issues you faced during your stay and understand this could have made for a bad experience. We will be reviewing with our staff the points you have brought up to make sure this does not happen to you or others again. We also apologize for the mattresses and furniture, as you have probably seen, we are renovating our property and slowly removing those items from the hallways. Every client deserves the 10/10 experience and once again we are sorry you didn't have a great stay.We hope to welcome you again! I would kindly ask you to contact the hotel and ask for me so we can speak further of your experience.Have a great day!
von einem verifizierten Reisenden
Veröffentlicht am 14.03.2024
Kommentar von Hotelmanagement
03.04.2024 von Ben- Front Desk Manager, Hotelmanagement
Good afternoon Jimmy,Thank you for taking the time to leave us a review following your recent stay with us. We are sorry to see you didn't have a great stay with us. In order to improve on our service delivery, we would kindly ask you to contact our hotel directly so we can discuss the stay and see what we could have done to improve your stay with us. We appreciate the feedback as it helps us improve and make sure all of our guests have a 10/10 stay with us. We look forward to hearing from you!Have a great day!
von einem verifizierten Reisenden
Veröffentlicht am 27.02.2024
Proximité de l’aéroport.
Kommentar von Hotelmanagement
27.02.2024 von Lisa N , Hotelmanagement
Thank you for your feedback !
von einem verifizierten Reisenden
Veröffentlicht am 12.01.2024
Kommentar von Hotelmanagement
27.02.2024 von Lisa N , Hotelmanagement
Thank you for your feedback !
von einem verifizierten Reisenden
Veröffentlicht am 01.01.2024
The room was clean, renovated! The black out curtain has holes in it. The scan card did not work when we parked near our room to get back in the hotel. Jennifer at the front desk was very helpful. Garbage was overflowing near the parking by our room.
Kommentar von Hotelmanagement
03.01.2024 von Lisa N, Hotelmanagement
Thank you for your feedback! we will definitely look into it . Hope to see you again on your next stay with us
