The first room I was checked in to already was occupied. I opened the door to find someone sleeping in the bed.
The second room I occupied had extremely loud music coming through the broken windows.
The third room I got was OK.
Kommentar von Hotelmanagement
22.11.2023 von Lorena Tres - General Manager, Hotelmanagement
Dear Mr. Michael,We all know the importance of a detailed review like yours, for it is through Expedia site that many travelers choose to stay where they are going to have a prior knowledge of the services of each hotel.It’s through your opinion that we will perfect our services and assure you that you will always find the best in our hotel.We are very sorry to hear that in some points we have left to be described in your comment, this is not really the standard of service and the service that we cherish in our hotels.We hope to receive it again, be sure to visit us!Best Regards,