Terrible place!! Will never stay there again!!!
Veröffentlicht am 04.11.2020 auf Hotels
We arrive and waiting over 30 minutes for the front desk girl to wait on us. She was eating her ice cream and ignored us. Then we were given a key to a room that had another guests belongings in it. Had to get another room. The room was dirty with no microwave. There was hair on the bedside table, floor in restroom was so dirty and slippery. Major fall hazard. My husband went to the front desk. They sent a maintenance man in to check it. He said it wasn't his problem it's the cleaning solution used by housekeeping. So my husband had to wash the floor with towels in the room. The bathroom had old trash in it. Plus bedding and towels had old stains on them. Looked like they were never washed. Also dirty fridge, walls and light switches had old food or poop on them. So nasty!! We wanted to leave but our debit card was pre charged 3 hours before our arrival. We stay at a lot of hotels. WORST experience ever!!
Kommentar von Hotelmanagement
04.11.2020 von Management, Hotelmanagement
Thank you for sharing with us. These details have been brought to the attention of our entire management team. We apologize for any inconvenience during your stay. Thank you for being our guest, and again thank you for sharing.