Basierend auf 585 geprüften Bewertungen
2,8 Sauberkeit der Zimmer
3,1 Service
2,8 Komfort der Zimmer
2,5 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus Ingelheim
Veröffentlicht am 29.10.2018
so schlecht das wir wieder weg sind, es war so dreckig und egelig ich würde nicht mal ein Hund da übernachten, das Personal war unfreundlich wie ich es noch nie erlebt habe. ich kann nur sagen weg da, es solte abgerissen werden so schlecht ist es, ich würde nie mals da versuchen eine Zimmer zu bekommen, lieber schlafe ich in ein Auto
von einem verifizierten Reisenden aus Duisburg
Veröffentlicht am 18.09.2015
Schlechtes Hotel in dem ich jemals war. Bettlaken mit Löcher unsauber
von einem verifizierten Reisenden
Für Touristen und Erholungscharakter ungeeignet
Veröffentlicht am 30.05.2014Zimmer haben stark gerochen, Gegend war nicht die Beste. Sauberkeit ließ ebenfalls zu Wünschen übrig.
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Originally booked for the low price but averagely alright reviews as well as the “free crib” amenities. When we arrived, I asked if they had baby cribs but they did not which defeated the purpose of booking them. The front desk was very nice despite this fact.
The bed sheets and towels looked clean, but my fiancé did report that he saw roaches. Also, whatever renovations had been done left spackles of caulk, grout, and whatever everywhere as well as paint, so it does look cheap. We didn’t use the TV since most nights we turned in early for my baby’s bedtime.
The sheets were VERY thin, so if you like a cold room but cozy bed, bring an extra blanket. There are no side lamps, just two ceiling spotlights.
It is right off of the interstate, plus a less favorable area of Lafayette so of course, there are some sketchy looking people. But if you mind your business, they will mind their’s. The only patrons that did not mind their businesses were the local cat colony. There are some very friendly, sweet cats who will attempt to enter your room while you are unpacking luggage.
Overall, it was what I expected for the price, minus the lack of crib. So, I would say it met my expectations but did not succeed them, which is why I am rating this hotel rather mid or lower than mid (except for the staff, who were nice).
Kommentar von Hotelmanagement
17.04.2024 von LaTunde RediResponse Specialist, Hotelmanagement
Dear Elaine,I appreciate you sharing your feedback following your stay at the RED ROOF INN LAFAYETTE LA. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 16.03.2024
Kommentar von Hotelmanagement
05.04.2024 von Oniel Rediresponse Specialist, Hotelmanagement
Hi Jhon,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Lafayette, LA. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
von einem verifizierten Reisenden
Going it 3
Veröffentlicht am 14.01.2024 auf HotelsThe room was bright , led light needs a dimmer, paint scratches from a chair that rubbed against the wall. The looked like it was just painted silk had tape on the lights. The door lash was broken, door closed but not properly. The outside of thr motels need some maintenance
Kommentar von Hotelmanagement
15.01.2024 von LaTunde RediResponse Specialist, Hotelmanagement
Dear Anthony,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAFAYETTE LA. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the brightness of the room light, the upkeep of property and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the full impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 05.12.2023
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Kommentar von Hotelmanagement
05.12.2023 von Xao RediResponse Specialist , Hotelmanagement
Hello Jessalyn,Your review of the Red Roof Inn Lafayette, LA was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management
von einem verifizierten Reisenden
Veröffentlicht am 20.08.2023
The staff was very strange and would decide which rules to in force day by day and they kept wanting a deposit every day
Kommentar von Hotelmanagement
21.08.2023 von Chevanese RediResponse Specialist, Hotelmanagement
Dear Lo,I sincerely apologize that your stay at the Red Roof Inn Lafayette, LA didn’t meet your expectations. The situation you described regarding the less than ideal encounter you had with our staff and the deposit policy not to your liking is truly regrettable. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that we weren’t able to provide you with that. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 31.07.2023
Kommentar von Hotelmanagement
02.08.2023 von Chevanese RediResponse Specialist, Hotelmanagement
Dear Jackie, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lafayette, LA. I was disheartened to see your stay resulted in a 2/5 score. Please accept our apologies. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist
von einem verifizierten Reisenden
Veröffentlicht am 09.07.2023 auf Hotels
Kommentar von Hotelmanagement
11.07.2023 von Devorine RediResponse Specialist, Hotelmanagement
Thank you for rating your recent stay at Red Roof Inn Lafayette, LA, Brittany. It's great to see you enjoyed your stay, resulting in a 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist
