Basierend auf 101 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,4 Service
4,1 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus Adlikon
Veröffentlicht am 02.12.2023 auf Ebookers
Lage gut, direkt an der Metro und Bahnhof Nord.
Zimmer ok,schön gross, viel zu warm! Sauberkeit gut, Frühstück top, aber Personal im Hotel eher unfreundlich. Nie hat uns jemand begrüsst oder verabschieded, nicht mal beim ein- und auschecken! Um 8.20 kamen einfach am auschecktag und Samstag Zimmermädchen rein!
Ich bin enttäuscht! I
Kommentar von Hotelmanagement
05.12.2023 von Sorin Enoiu - Front Office Manager, Hotelmanagement
Dear Sandra,We are glad to read that hotel location was useful for you and the room offered you comfort. Thank you for being our guest and we apologize for the inappropriate attitude of our colleagues. As we are aware that the attitude of each employee makes the difference between a good service and a very good service, we consider the permanent participation of our colleagues in customer care courses. Once again thank you for helping us to improve our service.
von einem verifizierten Reisenden
Veröffentlicht am 14.07.2023
Hotel war gut und auch kurzfristig buchbar.
Kommentar von Hotelmanagement
17.07.2023 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear Celalettin,Thank you for taking the time to share your feedback for the recent stay at MyContinental Bucuresti! We're glad our services met your expectations and we're looking forward to having you as a guest again! Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 26.02.2023
Sehr gute und verkehrsgünstige Lage;
Klimaanlage nicht steuerbar, dadurch schlechte Luft im Zimmer; Fenster können aber geöffnet werden
Kommentar von Hotelmanagement
27.02.2023 von Sorin Enoiu - Front Office Manager, Hotelmanagement
Dear Christopher,Thank you for taking the time to share your review following your recent stay at My Continental Hotel. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards
von einem verifizierten Reisenden
Veröffentlicht am 18.04.2024
Kommentar von Hotelmanagement
19.04.2024 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear Monica,Thank you for taking the time to share your rating for the recent stay at MyContinental Bucuresti! We're glad our services met your expectations and we're looking forward to having you as a guest again! Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 15.04.2024
Just the whole vibe , tourist buses make it all in out sort of atmosphere
Kommentar von Hotelmanagement
15.04.2024 von Sorin Enoiu - Front Office Manager, Hotelmanagement
Dear Sharan,Throughout the year, there are days when we have several tourists arriving in an organized group, who usually have a joint activity schedule. Unfortunately, in this case, a large number of guests arrive at hotel in the same time. In the future we are thinking of implementing other solutions to ease the traffic on group days.
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Wonderful location--close to transportation. Hotel was quiet, clean, delicious breakfast. Would recommend this hotel to anyone.
Kommentar von Hotelmanagement
15.04.2024 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear Jhon J,Thank you for choosing MyContinental Bucharest and for recommending us on!I am truly happy to read that we were able to offer you a memorable experience! Thank you for the very kind words regarding our service and overall facilities! We wish you safe onward travels and we hope to have you as our valued guest again, should your travels bring you back to Bucharest! Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 06.04.2024
Excellent location - right next to the metro station and around the corner from the mainline train station (where the airport train goes from). The staff were very friendly. Breakfast was fairly standard. The overall price was good. The only downside was that that aircon unit in the room wasn't very effective and it was 27° on the days we stayed so it meant the room was a bit too warm for us.
Kommentar von Hotelmanagement
07.04.2024 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear laura,Thank you for choosing MyContinental Nucharest and fortaking the time to share your feedback with us. We're pleased to hear that you appreciated our hotel's convenient location next to the metro station, as well as the service our colleagues provided. Regarding the air conditioning, please accept our apologies for any inconvenience caused by the interruption. Our systems are in transition process between winter and summer modes for optimal efficiency (as they work either on heatng or cooling, not both at the same time), and indeed during this transition we faced unexpected interruptions.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 01.04.2024
Everything was perfect, super nice staff
Kommentar von Hotelmanagement
02.04.2024 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear Mark,Thank you for taking the time to share your feedback for your recent stay at MyContinental Bucuresti! We're glad we were able to offer you a memorable experience and we hope to have you as our valued guest again in the near future! Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 30.03.2024
Friendly staffs, a good choice near Bucuresti Nord station.
Kommentar von Hotelmanagement
07.04.2024 von Anca Strugariu, Deputy GM, Hotelmanagement
Dear Siu Kit,Thank you for taking the time to share your feedback for your recent stay at MyContinental Bucuresti! We're glad we were able to offer you a memorable experience and we hope to have you as our valued guest again in the near future! Kind regards, Anca Strugariu, Deputy GM
von einem verifizierten Reisenden
Veröffentlicht am 18.03.2024
The hotel needs refurbishment, we arrived there after midnight, the room was cold, the heater in the room didn't work. The girl at the front desk offered us a heater, which was broke too. She said she doesn't have any spare rooms to change it for us, but only has apartments. As a good customer service, she should have changed it even for an apartment to accomodate us, we only had to sleep for a few hours and check out. I would not return there.
Kommentar von Hotelmanagement
19.03.2024 von Sorin Enoiu - Front Office Manager, Hotelmanagement
Dear Gena,We are sorry that we did not meet your expectations. As it is very difficult for us to change the appearance of the building, we place the greatest emphasis on the quality of service provided by our team. Our hotel has a centralized air conditioning system that works on heating or cooling (not simultaneously) depending on the season. Thus, the room thermostats can adjust the temperature: warmer/less warm when the air conditioning works on warm air, or cooler/less cold when the air conditioning works on cold air. In this time when during the day is worm and during the night is cold we try to keep a adequate temperature in the rooms. We are sorry for the unpleasant experience during your stay with us.Thank you for your understanding in this matter
